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All reviewspancake makerhousekeeping doesindoor pool and hot tubfree breakfastthe beds were extremely comfortableovernight staystayed one nightbusiness triphotel staffthruwayhieweddingcerealmicrowavecouchnylodging
Room 227 reeked. Room 229 had door latch that could easily be pushed open from hallway. Brought this to attention of management, including on holiday inn website and received polite blowoff response. Would never go back as I would fully expect room 227 to stink...More
Stayed here at the weekend whilst skiing in the area. Room was clean and fresh and the breakfast was basic but OK. Good value for money. Plan your restaurants before you travel. Not much close to the hotel.
I stayed at this Holiday Inn for a business trip. I did not have a reservation and chose the hotel based on the parking lot (not too full) in comparison to the Best Western (lots of trucks). My room had two queen beds, fridge, and...More
We stayed here on the way to and from VT. The first night was pleasant enough, except for the fact that the thermostat on the heaters is way off. The second night we got the room from hell. The door was missing part of the...More
Thank Carolyn C
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites West CoxsackieResponded 20 April 2017
Dear Carolyn C,
We appreciate you for sharing your review about your recent stay.
We are very sorry that you did not experience an exemplary hotel stay because of the level of service your have received. I apologize for any inconvenience you might have experienced....More
I have to say I was pleasantly surprised. While I've stayed at a holiday inn express before, it's been a while. The HIE in West Coxsackie exceeded my expectations. Every with the pool closure, it was exactly what we needed for our gymnastics team and...More