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DoubleTree by Hilton Hotel Zanzibar - Stone Town

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Traveller (227)
Room & Suite (71)
Dining (51)
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Overview
  • Excellent56%
  • Very good36%
  • Average6%
  • Poor1%
  • Terrible1%
Travellers talk about
“double tree”(45 reviews)
“welcome cookie”(6 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star Hotel
All hotel details
Offers from DoubleTree by Hilton Hotel Zanzibar - Stone Town
Special Offer: Weekend Getaway
Hotel deals
Offers from DoubleTree by Hilton Hotel Zanzibar - Stone Town
Special Offer: Weekend Getaway
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Reviews (641)
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All reviewsdouble treerooftop restaurantwelcome cookietop floorrestaurant staffwalking distancebreakfast buffeteasy accessspecial thanksenjoyed my staylovely hotelperfect staycomfortable staycomfortable roomswalking tourstayed for one nightprison island
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1 - 5 of 538 reviews
Reviewed 3 days ago via mobile

Hidden location in a side alley of the main tourist street (Kenyatta), tastefully renovated house and rooms. Very nice and helpful staff. A highlight is the restaurant on top of the building: breathtaking view over the old town and the ocean, excellent food!! We had...More

Thank ThomySwitzerland
Response from Yehia_El-Mansoury, General Manager at DoubleTree by Hilton Hotel Zanzibar - Stone TownResponded 2 days ago

Thank you ThomySwitzwerland for taking a moment and sharing your experience here on Trip Advisor! I am to hear you found the hotel location, staff helpfulness , friendliness and our signature roof top restaurant Taarab to your liking. We look forward to welcoming you back...More

Hotel's Favourite
Reviewed 28 December 2017

A very peaceful hotel on the heart of Stone Town with the Hilton sign. A little bit hard to find by yourself because the property is "inserted" on the middle of various buildings and small and narrow streets. There's a great restaurant on terrace floor...More

2  Thank Pmichelazzo
Response from Yehia_El-Mansoury, General Manager at DoubleTree by Hilton Hotel Zanzibar - Stone TownResponded 29 December 2017

Thank you Pmichelazzo for the 5 star review and sharing you experience here on Trip advisor! I am happy you found the overall experience to your liking especially our breakfast spread and our roof top Taraab restaurant. We look forward to welcoming you back to...More

Reviewed 1 week ago

Had a short stay at the property; amazing location as you are next to everything that is worth seeing in Stone town. Staff and service is great; they go out of their way to make you comfortable. Recommend doing the Prison Island tour.More

Thank Traveler-SR84
Response from Yehia_El-Mansoury, General Manager at DoubleTree by Hilton Hotel Zanzibar - Stone TownResponded 6 days ago

Thank you Traveler-SR84 for the five star review. I am happy to hear you found the overall service and staff friendliness to your liking and I would recommend next visit to do the sand banks . It’s another amazing experience! We look forward to welcoming...More

Reviewed 3 weeks ago

This is one of the worst hotels I have ever stayed in. It was in dark allyways and the rooms and reception areas were very dark. The service was very poor on the one day my room had not been made by 4pm when I...More

2  Thank sally9753
Response from Yehia_El-Mansoury, General Manager at DoubleTree by Hilton Hotel Zanzibar - Stone TownResponded 2 days ago

Dear Sally9753, Thank you for sharing your comments regarding your recent stay at the DoubleTree by Hilton Stone Town. I am sorry that we did not meet your expectations regarding the design of the Hotel and that you did not fall into the guests who...More

Reviewed 3 weeks ago

Stone town is nothing special but this hotel exceeds in its location and service. The breakfast is amazing up on the top floor and staff on great. We had dinner one night up on the balcony but it was expensive and nothing special. Look elsewhere...More

2  Thank Retired_teacher_56
Response from Yehia_El-Mansoury, General Manager at DoubleTree by Hilton Hotel Zanzibar - Stone TownResponded 3 weeks ago

Thank you Retired_teacher_56 for taking the time and sharing your experience here on Trip advisor. I am happy to hear you found the overall service , staff assistance, Hotel location and breakfast spread to your liking. I Also appreciate your comments on the dinning experience...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Meeting Rooms
Room Service
Dry Cleaning
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Details
Price range
US$117 - US$190 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Luxury Hotel in Stone Town
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$117 - US$190 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Luxury Hotel in Stone Town
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (227)
Room & Suite (71)
Dining (51)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
familytravellersgo
15 April 2018|
AnswerShow all 6 answers
Response from Yehia_El-Mansoury | Property representative |
Hello, Thank you for your message - Please note there is a special menu for half board. We look forward to welcoming you at the DoubleTree by Hilton Stone Town.
1
Vote
Mutach
27 September 2017|
AnswerShow all 2 answers
Response from Yehia_El-Mansoury | Property representative |
Please email mary.njoroge@hiltoncom
0
Votes
Felix M
11 April 2017|
Answer
Response from Yehia_El-Mansoury | Property representative |
Dear Felix, Thank you for your message, Bathtubs are available but only in twin bed rooms- Stone Town is a special experience for Honeymooners with a lot to experience from Sandbanks to spice tours . We look forward to... More
0
Votes
Room Tips
"More TV Channels"
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"Can't actually judge the view from any rooms on other floors. We stayed on 1st floor which did work out..."
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"room 201 has the creaky bed which sounds like it is going to break anytime soon"
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"Higher floor may get you partial see view"
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