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Zanzibar Serena Hotel

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Traveller (597)
Room & Suite (219)
Pool & Beach (98)
Overview
Kelele Square, Stone Town, Zanzibar City Tanzania See on map
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
Restaurant
5 Star accommodation
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Rooms
28 Oct29 Oct
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (751)
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676 results
Traveller rating
389
199
53
25
10
Traveller type
Time of year
LanguageEnglish
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389
199
53
25
10
Show reviews that mention
All reviews big joe seafood restaurant indian ocean wrap around balcony main restaurant beautiful hotel public beach terrace restaurant sea view old world charm nice pool walking tour the general manager spice tour old building no elevator narrow streets
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1 - 5 of 676 reviews
Reviewed 3 days ago via mobile

The location if this hotel is perfect. Straight onto the beach and you look out onto the sea from the dining room and pool. Most of the rooms also have sea views. A few minutes and you are in the heart of old Stonetown The...More

Thank ukcamel
Reviewed 5 days ago

Though they had a mix up of our rooms on arrival, the front desk tried their best to solve the issue. This also happened on our meal plan..The rooms weren't all standard though clean and good in size. The hotel has both stone town and...More

1  Thank Faith N
Reviewed 2 weeks ago via mobile

I have been staying in Tanzania for almost a month now, and my stay has been mostly safari and mount kilimanjaro. That means lots of tents, nature, and living in the elements. With that said, those experiences with my accommodations made this hotel look awful....More

1  Thank mboccardi1
Reviewed 3 weeks ago via mobile

Amazing location, better service and wonderful staff! Don’t miss the sunset as it’s the best in town! I recommend room 37!😍🔝 And the hotel manager Ellieta Moises made us feel like home!🤩🙌🏼💙 Thanks for everything and Hakuna Matata!More

1  Thank Mireia2017
Response from SerenaHotels, General Manager at Zanzibar Serena HotelResponded 2 weeks ago

Dear Mireira2017 We are most delighted that you enjoyed your stay at Zanzibar Serena Hotel, thank you very much for posting your experience, your feedback is important to us in our quest for unsurpassed excellence! Thank you for staying at Serena and we look forward...More

Reviewed 3 weeks ago

Excellent location with a beautiful sea view rooms. The rooms and bathrooms are very upscale, comfortable and good in size. Service is very warm and welcoming. The porter, Yousef is very helpful, ready to help guy. We can recommend this hotel very highly.More

1  Thank Mark D
Response from SerenaHotels, General Manager at Zanzibar Serena HotelResponded 2 weeks ago

Dear Mark D Thank you for your pleasant feedback which encourages us in our continuous pursuit for excellence! we are most delighted that you had a beautiful stay and that you chose to stay at Serena. We hope to see you again, Thank you very...More

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About
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Room Service
Restaurant
Beachfront
Breakfast included
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Air Conditioning
Airport Transportation
Babysitting
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
On the Beach
,
Spa
,
Romantic
,
Luxury
,
Business
,
Family
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
On the Beach
,
Spa
,
Romantic
,
Luxury
,
Business
,
Family
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
51
Price range
US$216 - US$464 (Based on Average Rates for a Standard Room)
Also Known As
Zanzibar Serena Hotel Stone Town
,
Zanzibar Serena Stone Town
Location
Tanzania > Zanzibar Archipelago > Zanzibar Island > Zanzibar City > Stone Town
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
On the Beach
,
Spa
,
Romantic
,
Luxury
,
Business
,
Family
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
51
Price range
US$216 - US$464 (Based on Average Rates for a Standard Room)
Also Known As
Zanzibar Serena Hotel Stone Town
,
Zanzibar Serena Stone Town
Location
Tanzania > Zanzibar Archipelago > Zanzibar Island > Zanzibar City > Stone Town
Photos
Traveller (597)
Room & Suite (219)
Pool & Beach (98)
Dining (80)
Amenities (5)
Family and Play Areas (3)
Nearby
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Questions & Answers
Ask a question
goodkaiya
13 April 2018|
AnswerShow all 5 answers
Response from Atprestonbeach | Reviewed this property |
Yes and yes
1
Vote
traveldays2000
3 March 2018|
AnswerShow all 8 answers
Response from Paul C | Property representative |
Yes we serve a variety of alcohol in the bar
0
Votes
Christopher O
20 May 2016|
AnswerShow all 5 answers
Response from KannanAT | Reviewed this property |
We made use of private taxi, but you can email them. They are very helpful.
0
Votes
Room Tips
"Choose the new wing of the hotel..The views are amazing and some rooms have bath tubs and others showers."
faithn2014
5 days ago
Read review
"Best views on the third floor. Pool is very warm & clean. Bar is a bit expensive ... best to go for..."
teriraksnis1
4 weeks ago
Read review
"Ask for an ocean view - unforgettable!"
tmort1801
8 Aug 2018
Read review
"Ask for a corner room with the large patio!"
E6585QCjans
6 Aug 2018
Read review
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