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Zanzibar Serena Hotel

Overview
Kelele Square, Stone Town, Zanzibar City Tanzania See on map
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
Restaurant
5 Star accommodation
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Reviews (767)
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689 results
Traveller rating
396
204
54
25
10
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LanguageEnglish
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396
204
54
25
10
Show reviews that mention
All reviews big joe seafood restaurant indian ocean private beach wrap around balcony main restaurant beautiful hotel terrace restaurant sea view old world beach resort nice pool walking tour high ceilings the general manager old building our honeymoon
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1 - 5 of 689 reviews
Reviewed 5 days ago

Excellent staff and team at the Hotel who are keen to go the extra mile to serve their guests. Great location as you get the best of Stone Town and the best of the beach at the same time. Establishment works for both parents and...More

Date of stay: October 2018
Thank EmsiChege
Response from SerenaHotels, General Manager at Zanzibar Serena HotelResponded 3 days ago

Dear EmsiChege Thank you very much for reviewing Zanzibar Serena Hotel and sharing your wonderful experience. We are delighted that you enjoyed our services and hospitality and that you had a great experience in Stone Town too! We look forward to seeing you again soon....More

Reviewed 1 week ago

A lovely hotel in a great spot. We thoroughly enjoyed our three nights. It is in a great position next the the water as well as Stonetown. The facilities and staff are excellent. Extremely friendly and helpful. We upgraded to a waterfront room and were...More

Date of stay: November 2018
Thank Bruce M
Response from SerenaHotels, General Manager at Zanzibar Serena HotelResponded 3 days ago

Dear Bruce M We are honored and delighted to hear that you enjoyed your recent stay at Zanzibar Serena Hotel and that you find our facilities and staff exceptional. Management will be sure to share your encouraging feedback with the entire team. Thank you once...More

Reviewed 2 weeks ago

You might think you’re on the set of a classic movie about international intrigue in the early twentieth century! The Serena in Stonetown is grand and imposing, with high ceilings, latticed windows and heritage furnishings in classic Zanzibar style - a strong blend of Indian,...More

Date of stay: November 2018
Thank RHHToronto
Response from EllietaM2, Manager at Zanzibar Serena HotelResponded 2 weeks ago

Dear RHHToronto Greetings from Zanzibar Serena Hotel-Tanzania and we real appreciate the time taken to share your amazing reviews. We are very delighted to hear that you found our property as well as the service impeccable. Thank you very much once again for sharing this...More

Reviewed 3 weeks ago

Just returned from this fantastic hotel. The moment we arrived the staff could not do enough to make this stay a wonderful experience. Our room was overlooking the Indian ocean and we were able to hear the sea and watch the sunset from our balcony....More

Date of stay: November 2018
Thank JayR18456
Response from Ellieta4411, Manager at Zanzibar Serena HotelResponded 2 weeks ago

Dear JayR18456 Greetings from Zanzibar Serena Hotel It's an absolute pleasure reading about your last stay with us and we are thrilled to hear that we exceeded most of your expectations. Thank you once again for sharing such detailed feedback and we look forward hosting...More

Reviewed 3 weeks ago via mobile

We spent a lovely 3 nights in serena.The staff were amazing and the Manager very helpful.Food was 5 start Breakfast probably the best we have ever had Such a wonderful spread.Stone town a beautiful place every evening the locals give us all a show on...More

Date of stay: November 2018
Thank hillgraham25
Response from Ellieta4411, Manager at Zanzibar Serena HotelResponded 2 weeks ago

Dear hillgraham25 Greetings from Zanzibar Serena Tanzania. We appreciate the time taken to share your amazing review and I am very delighted to hear that you found our property as well as the service impeccable. Thank you very much once again for sharing this amazing...More

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About
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Room Service
Restaurant
Beachfront
Breakfast included
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Air Conditioning
Airport Transportation
Babysitting
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
On the Beach
,
Spa
,
Romantic
,
Business
,
Luxury
,
Family
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
On the Beach
,
Spa
,
Romantic
,
Business
,
Luxury
,
Family
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
51
Price range
US$271 - US$474 (Based on Average Rates for a Standard Room)
Also Known As
Zanzibar Serena Hotel Stone Town
,
Zanzibar Serena Stone Town
Location
Tanzania > Zanzibar Archipelago > Zanzibar Island > Zanzibar City > Stone Town
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
On the Beach
,
Spa
,
Romantic
,
Business
,
Luxury
,
Family
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
51
Price range
US$271 - US$474 (Based on Average Rates for a Standard Room)
Also Known As
Zanzibar Serena Hotel Stone Town
,
Zanzibar Serena Stone Town
Location
Tanzania > Zanzibar Archipelago > Zanzibar Island > Zanzibar City > Stone Town
Photos
Traveller (607)
Room & Suite (220)
Pool & Beach (98)
Dining (80)
Amenities (5)
Family and Play Areas (3)
Nearby
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Questions & Answers
Ask a question
India H
24 October 2018|
AnswerShow all 3 answers
Response from Destiny75013 | Reviewed this property |
It could be any name You will see at check in
0
Votes
goodkaiya
13 April 2018|
AnswerShow all 5 answers
Response from Atprestonbeach | Reviewed this property |
Yes and yes
1
Vote
traveldays2000
3 March 2018|
AnswerShow all 8 answers
Response from Paul C | Property representative |
Yes we serve a variety of alcohol in the bar
0
Votes
Room Tips
"Waterfront rooms are great."
brucem845
1 week ago
Read review
"WE asked for a sea view and they were happy to accommodate us."
CarolGU1
10 Nov 2018
Read review
"We had a suite with a side balcony water view. This was overpriced."
Bozouls
29 Oct 2018
Read review
"Choose the new wing of the hotel..The views are amazing and some rooms have bath tubs and others showers."
faithn2014
12 Oct 2018
Read review
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