Akassia Swiss Resort

Akassia Swiss Resort

36 Km North of Marsa Alam, El Quseir, Marsa Alam 84721 Egypt
Decorazione con gli asciugamani dopo pulizia stanza :)
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Dining (113)

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About

4.5
#1 of 6 resorts in El Quseir
4.6 of 5 bubbles
Location
4.6 of 5 bubbles
Cleanliness
4.6 of 5 bubbles
Service
4.6 of 5 bubbles
Value
Welcome to Akassia Swiss Resort, we are Located at Marsa Alam – El Quseir, our resort is a place where you and your family can have a relaxing vacation enjoying the sunny weather of the red sea, and the beautiful landscape. The house reef is an attraction for snorkeling, and diving to explore the virgin under water life of this area. Premium location The “Akassia Swiss Resort” offers a breathtaking scenic view of the shore of the Red Sea. Built in a tranquil natural setting, including all the requirements that you need for a relaxed and memorable vacation. The house reef is an attraction for snorkeling, as well as for professional divers seeking to explore the virgin under water life of this area. Unique Beach Holidays Enjoy swimming with the unique fish that only exist in this area of The Red Sea. In our resort you can also enjoy snorkeling and diving and if you are lucky, you will watch dolphins too. Family benefits Our Aqua Park has many attractions that all the family can enjoy. Also, to get refreshed & relaxed we recommend you trying our SPA while your kids enjoying their moment at our kid’s club supervised by Akassia Animation Team. Rich Formula Selected kinds of food & beverage always available in our resorts by professional kitchen & service team. we do serve you in two open buffet restaurants, one snacks restaurant, three ala cart restaurants, five bars. Varied Entertainment programs Our morning start with the animation activities, during the day we offers horses and camel Riding, tennis, swimming, yoga, environmental exploration, diving, snorkeling and ending your day with our various choices of night shows and dancing. - Live Music and Singing - Cobra Show - Fakir Show - Oriental Show - International show (Russian, Colombian, Brazilian show) - International Animation Team
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Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Archery
Babysitting
Secured parking
Wifi
Pool / beach towels
Swimming pool toys
Pool with view
Outdoor pool
Heated pool
Shallow end in pool
Yoga classes
Fitness / spa changing rooms
Fitness classes
Personal trainer
Sauna
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary tea
Complimentary welcome drink
Happy hour
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Swimup bar
Poolside bar
Badminton
Diving
Horseback riding
Snorkelling
Tennis court
Water park
Water sport equipment rentals
Aerobics
Billiards
Darts
Entertainment staff
Evening entertainment
Karaoke
Table tennis
Tennis court offsite
Water park offsite
Waterslide
Nightclub / DJ
Children's playground
Children's television networks
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Highchairs available
Airport transportation
Shuttle bus service
Business Centre with Internet Access
Conference facilities
Meeting rooms
Photo copier / fax In business centre
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hammam
Hand massage
Head massage
Hot spring bath
Light therapy
Makeup services
Manicure
Massage
Massage chair
Neck massage
Open-air bath
Pedicure
Salon
Solarium
Steam room
Waxing services
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Gift shop
Outdoor furniture
Shared lounge / TV area
Shops
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Room features
Blackout curtains
Air conditioning
Private beach
Desk
Coffee / tea maker
Cable / satellite TV
Extra long beds
Walk-in shower
Dining area
Fireplace
Housekeeping
Interconnected rooms available
Private balcony
Safe
Seating area
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Flatscreen TV
Radio
Bath / shower
Complimentary toiletries
Hair dryer
Room types
Mountain view
Ocean view
City view
Landmark view
Pool view
Non-smoking rooms
Family rooms
Smoking rooms available
Good to know
HOTEL STYLE
Family Resort
Mid-range
Languages Spoken
English, Russian, Arabic, Czech and 4 more

Location

36 Km North of Marsa Alam, El Quseir, Marsa Alam 84721 Egypt
Name/address in local language
Getting there
Marsa Alam Airport
51.7 km
See all flights
1,756Review152Q+A72Room tips
Traveller rating
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Detailed Reviews
Odeit S wrote a review Aug 2021
Westborough, Massachusetts
5.0 of 5 bubbles
We are a family group of 20 and we stayed at Akassia Swiss Resorts for 6 nights. It was an exceptional experience I will never forget. . Ever since we step foot in the lobby of the hotel, the reception staff were very welcoming and made sure we were comfortable and able to choose our rooms as exactly as our needs . The rooms were cool and always clean. The room service would even make animals out of towels on our beds which never failed to make us smile, especially the kids. The food at the restaurant was different each day and always tasted amazing. Our kids had so much fun at the Aqua Park which was so big that they never got tired or bored of riding the slides on a daily basis. The staff at the main restaurant bar, especially Asaad and Mina, were very friendly and always putting a smile on every ones face. I would like to thank Mr. Hosny for making our last night very special. Also a big thanks to the desert chef for making our custom birthday cake very delicious.
overall the resort is family friendly, clean and lots of fun.
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Date of stay: July 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from guest relation akassia, Other at Akassia Swiss Resort
Responded 10 Aug 2021
Dear Odeit S On behalf of our Akassia team, we would like to thank you for your time to share your feedback for your experience in our hotel. We are delighted that you enjoyed every aspect of your stay, specially our water park, the pools,food and the friendlies of our Staff. We all look forward to welcoming you back again soon ! Best Regards, Hotel Management
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Adam K wrote a review Oct 2023
5.0 of 5 bubbles
I am about to leave the hotel for the airport, but since they did not take our AI bands and towel cards, the Kids are swimming at the pool I am chilling on a sunbed and writing this review.

First of all the place is huge! There are three main areas: the beach where you can (what a surprise) swim in the sea and see the fish. There are two jetties, and this is one of the only "complaint" I have: although the weather is perfect in October, the strong winds caused a constant red flag, on the jetty. The good thing is, there is a big cutout in the reef where the kids can swim, and there are quite a few fish there as well. What is more, you can sign up for a very short trip to a neighbouring bay, where the reef is spectacular. It is free of charge, and you are driven there in the company of lifeguards. Must see!
The beach area also have a bar, and a restaurant where you can have breakfast and lunch.
The pool area is nice and varied. There are more than enough of sunbeds, and a well equipped bar.
The aquapark area is huge. It has slides and pools for small and big ones. My kids loved it.

The room: very big, cleaned everyday. Although the furniture is oldish, and sometimes a bit "tired" everything works and is clean. No complaints here. The food: breakfast is ok. Fresh omelette made on the spot, pancakes, a few kinds of veggies and fruit, loads of breads and buns. Lunch always has something to interest you, but the dinner is where Akassia shines: everyday we were here there was something new on the grill, from koftas to crawfish, and a vast variety of other things. The taste also ok, although I would expect more spices from Egyptian cooks. The people: very nice, very helpful. Everyone from the cleaning staff, bus boy, to a bread-baking lady made us feel welcome, but special thanks goes to Mr Hosni, who took great care of us and was really interested in our wellbeing. Overal: great holiday!
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Date of stay: October 2023Trip type: Travelled with family
Room Tip: Book yourself a trip to Mangalove Bay at the reception. It is a must see and it's free of charge.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Akassia Swiss Resort, Owner at Akassia Swiss Resort
Responded 21 Oct 2023
Dear Adam, Thank you so much for choosing our hotel for your holidays and thank you for taking the time to write this great review and rating us so high! Nothing gives us more pleasure than to read that you had an amazing stay with us and that you remained completely satisfied with all our facilities and services. We are looking forward to welcoming you again at our resort in the future, Kind Regards, Hotel Management
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gerard76l wrote a review May 2022
Beek, The Netherlands
+1
5.0 of 5 bubbles
During our 8 day stay we loved Akassia more and more each day. The resort is very big, so it takes a few days to get your bearings, To find out where you can get coffee before 7:00AM, what is the best location in the aqua park to put your towel down, when is the best time to go snorkeling, etc. But this exploration is part of the adventure we like.

The snorkeling is unreal. The friendly lifeguards make sure everything is safe and also swam with us a couple of times to point out special fish and corals. The amount of different fish, the number of fish and colors you see underwater is astonishing. It truly is like a zoo's aquarium down there.

The quality of food in the resort is really good. I would rate the choice of food only average though. Choice in fruit and vegetables is limited.

The aqua park has plenty of slides, some of the fastest and longest I have ever seen!

What stood out was the friendly staff throughout Akassia. At the hotel, the gardeners, bus drivers, life guards, housekeeping everybody was friendly, helpful and interested. They all made sure our stay was a welcome one and the experience one to trepeat as soon as we can
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Date of stay: May 2022
4.0 of 5 bubblesRooms
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Room Tip: Bottom floor is cooler to sleep in when not using A/C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Akassia Guest Service, Owner at Akassia Swiss Resort
Responded 14 Sept 2022
Dear Guest, Thank you so much for choosing our hotel one more time for your holidays and thank you for taking the time to write this great review and rating us so high! Nothing gives us more pleasure then to read that you had an amazing stay with us and that you remained completely satisfied with all our facilities and services. We are looking forward to welcome you again at our resort in the future, Kind Regards, Hotel Management
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IndyWa wrote a review Jan 2024
Warsaw, Poland
+1
3.0 of 5 bubbles
This was our fourth visit to Egypt, and unfortunately, it turned out to be the least enjoyable of all our trips. The hotel, part of the Akassia Swiss Resort now split with Sentido Resort, certainly has potential. It’s a vast complex boasting numerous pools (not all available to Akassia Swiss Resort guests) and is situated in a warm spot of Egypt, allowing for pleasant sea swimming even in December – which is a truly delight indeed, so especially families with children might find these aspects appealing.

However, beyond these positives, the hotel falls short in several areas. The rooms are substandard with non-functional amenities. The approach to cleanliness is unenthusiastic, requiring guests to insist on proper housekeeping. The rooms are very old and not functional, the mattresses are uncomfortably hard, and the food quality is disappointingly poor.

Customer service at the reception, particularly , was also a significant letdown. The staff there came across as arrogant and unhelpful, especially when we needed assistance or information. For instance, the only travel option presented to us was an overpriced taxi service to the old part of El Quseir, costing $40 compared to the much cheaper Uber alternative ($3 one way). This taxi service was not only expensive but also disappointing, as it led to an unsatisfactory tour where we felt pressured to buy souvenirs we didn’t want.

Additionally, an encounter with a local pharmacy staff member was off-putting due to the continuous attempt to overcharge us for basic items, significantly above the official retail price on the box (9 times higher prices), without providing you even a receipt.

Despite the commendable efforts of the hotel management to address our concerns – which we greatly appreciated – I regret to say that I cannot recommend this location. Our overall experience warrants a rating of 3 out of 5 and without the management’s intervention, this rating would have been lower. Travelers looking for a hassle-free and pleasant stay might want to consider other options
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Date of stay: December 2023
3.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
3.0 of 5 bubblesService
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Akassia Swiss Resort, Owner at Akassia Swiss Resort
Responded 3 Jan 2024
Dear IndyWa, We would like to thank you for your review of your stay at AKASSIA. Kindly rest assured that your comments and suggestions have been noted and your opinions will be considered. We are all looking forward to welcoming you back at our Resort for another beautiful vacation. Best regards Hotel Management
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Stephanie D wrote a review Jan 2024
Portsmouth, United Kingdom
2.0 of 5 bubbles
Before I start I just want to say that Mina and the guys at the lobby bar are fantastic and stand out among other staff members!

We stayed here over Christmas 2023, a party of 6 and every single one of us has been unwell since.

When we arrived we were given the wrong rooms and I was spoken down too by reception staff on the phone, however when my boyfriend phoned he was spoken to in a very different manner which I found to be discriminatory.

Our room was never cleaned to a good standard and by the end of the holiday we only had one flat pillow per person for some reason and towels were not replenished properly. The bathroom was never cleaned the whole stay, hair everywhere and the floor always felt sandy where it had been cleaned with a dirty towel.

There was a terrible rainstorm while we were there which is nobody’s fault however the bricks were dissolving on the ceiling and falling to the floor and the rain was actually coming through the roof. When housekeeping arrived to sort the room later on, they were trying to make a bed that had been soaked through to the bottom of the mattress, they were not even going to replace the bedding if we didn’t complain even though it was soaked through with dirty rainwater.

Food is very repetitive, even theme nights it’s the same food. There is next to no entertainment, a disco on the seafront with no bar and only playing techno music (met with snarky responses if you ask for a change of music).

All in all, my main criticism is the staffs attitudes and the cleanliness.

Safe to say I will not be returning to this resort and will warn others not to aswell.
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Date of stay: December 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Akassia Swiss Resort, Owner at Akassia Swiss Resort
Responded 3 Feb 2024
Dear Stephanie D, We would like to thank you for your review of your stay at AKASSIA. Kindly rest assured that your comments and suggestions have been noted and your opinions will be considered. Please contact us by e-mail (available on our website) so that we can discuss this issue in more detail. We are all looking forward to welcoming you back at our Resort for another beautiful vacation. Best regards Hotel Management
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Michelleshols wrote a review Mar 2020
Runcorn, United Kingdom
4.0 of 5 bubbles
Rooms are clean with a fridge and a safe, the shower was exellent with plenty of clean towels. The gardens are very pretty. The food is good at the main restaurant. The pizzas at the beach restaurant are cooked fresh they are lovely. The staff are very friendly and helpful throughout the hotel. The dive centre (wonderful dive) is exellent offering many trips, all the staff there are very professional. We had some treatments at the spa which was great. Waterpark was great. Only negatives I had was the wifi, it was ok to send a message but you couldn't watch netflix ect, and there was only one english chanel on the T.V .
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Date of stay: February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from , Guest Services / Front Office at Akassia Swiss Resort
Responded 31 May 2021
Dear Michelleshols Thank you for your comments The team would like to thank you for the positive review. We are delighted to learn that you thoroughly enjoyed all the facilities and services that we provide to our guests in the resort. Our team is very focused on extending the highest level of service to all our guests. We certainly look forward to welcoming you back to Akassia Swiss Resort. Hotel Management Akassia Swiss Resort.
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Julie P wrote a review Feb 2024
5.0 of 5 bubbles
We visited the Akassia Swiss Resort for Christmas 2023 and we couldn't have been happier! The team are amazing, couldn't do enough for us.
I had made contact with the hotel prior to travel to request rooms close together. Hosni leading the guest experience team was most helpful and we were very happy that we had been allocated the blocks next to each other. Our room overlooked the olympic swimming pool which was lovely and quiet.
The hotel was decorated beautifully for the festive season and a fab party was held on Christmas Eve which the team had worked hard to ensure everyone had a great time.
The beach is the best I've experienced in Egypt and the 'swimming pool' in the sea was amazing! No need for a snorkel , the water is crystal clear and the fish simply swam around us.
Good variety of food and drink available. At times when there isn't food on offer, simply visit the lobby bar and they can provide sandwiches etc for you.
We visited the spa for a few treatments and all were excellent!
We found some areas were looking a little tired as the hotel is still recovering from covid times however, there is a room refurbishment taking place currently (not that you would have known this). The staff work very hard to maintain the property and it's vast grounds. The resort is sprayed at 5am and 5pm daily to help minimise the mosquito population! We didn't get bitten once during our stay.
So my conclusion yes, some areas are a little tired in places but it certainly wouldn't stop us staying here again. In fact we're already looking.
We'd just like to say thank you to everyone that made our stay so special!!
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Date of stay: December 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with family
Room Tip: Block 8 is new the water park so the top of the resort. This is where the family rooms are...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Akassia Swiss Resort, Owner at Akassia Swiss Resort
Responded 16 Feb 2024
Dear Julie, Thank you so much for choosing our hotel for your holidays and thank you for taking the time to write this great review and rating us so high! Nothing gives us more pleasure than to read that you had an amazing stay with us and that you remained completely satisfied with all our facilities and services. We are looking forward to welcoming you again at our resort in the future, Kind Regards, Hotel Management
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Mirna Amgad wrote a review Jul 2021
5.0 of 5 bubbles
We go to Akassia Swiss resort every year for the past 10 years, it’s the best family friendly hotel, we enjoy our stay to the Maximum. The rooms are perfectly fine and all rooms has a spectacular view, whether the Family rooms with the pool view or the standard rooms with sea view. The beach restaurant has a great varieties of food that suit everyone. The Staff are great and can handle any inquiry or problem( if there is a problem) and that rarely happen. Thank you for the amazing experience
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Date of stay: June 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Claire O wrote a review Dec 2023
Axmouth, United Kingdom
5.0 of 5 bubbles
This hotel is situated about 45 minutes from the airport.
It's lovely and Clean resort. The rooms get cleaned everyday if you leave a tip they will leave nice designs made from towels.
The animation team is great and really make you feel welcom, especially Talim.
Food is great, make sure you book the restaurants they are very good, especially the Italian.
The upstairs lobby bar is great and the bar men up there are amazing.
Make sure you go and snorkel off the reef, such an amazing experience. So.many different kinds of fish and turtles.
This is a great family hotel with excellent spa facilities.
Would highly recommend and will come back
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Date of stay: December 2023Trip type: Travelled with family
Room Tip: Take sea shoes
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Akassia Swiss Resort, Owner at Akassia Swiss Resort
Responded 23 Dec 2023
Dear Claire, Thank you so much for choosing our hotel for your holidays and thank you for taking the time to write this great review and rating us so high! Nothing gives us more pleasure than to read that you had an amazing stay with us and that you remained completely satisfied with all our facilities and services. We are looking forward to welcoming you again at our resort in the future, Kind Regards, Hotel Management
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Report response as inappropriate
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Omar El Farouk wrote a review Sept 2021
Sheikh Zayed City, Egypt
1.0 of 5 bubbles
The hotel will never be rated more than 2-3 stars in any other location. No internet available. Bad staff. Moderate food. Far from airport. No respect for Vistors. Rocky small beach. Many rooms facing each other so limited view. I don’t recommend that hotel.
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Date of stay: September 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Answer from Anna Maastricht
13 contributions
Yes there’s tennis tables (also pool tables) in the resort.
Answer from gregorycb
Kent, United Kingdom11 contributions11 helpful votes
Yes
Answer from Akassiaswiss
El Quseir, Egypt
Dear Jane, There're small stones in lagoon, so it's better to have swim shoes to make snorkeling more comfortable.
m88691l asked a question Sept 2023
San Felice Circeo, Italy127 contributions14 helpful votes
Lo staff parla italiano?
Answer from Akassiaswiss
El Quseir, Egypt
Sì, in albergo c'è qualcuno che parla italiano.
Constance H wrote a tip May 2024
Malmesbury, United Kingdom19 contributions7 helpful votes
5.0 of 5 bubbles
"There are several places to eat at Akassia, check out the beach restuant for its exceptional Red Sea Views. "
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Kurt G wrote a tip May 2024
3 contributions
5.0 of 5 bubbles
"Grab towels early and get a spot near the water park. "
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Nick S wrote a tip Apr 2024
1 contribution
4.0 of 5 bubbles
"Don't expext to buy thinks for a good price. Visit Mangrove Bay for snorkling."
Read full review
Anna Maastricht wrote a tip Apr 2024
13 contributions
5.0 of 5 bubbles
"Take your snorkel with you and go down the jetty or in the wading pool to see lots of beautiful fish and coral reefs."
Read full review
Clairepear68 wrote a tip Mar 2024
Staffordshire, United Kingdom57 contributions92 helpful votes
4.0 of 5 bubbles
"Be aware very few English stay here but management will look after you "
Read full review
Not the right property for you?
There are more places to choose from in the El Quseir area.
PRICE RANGE
HK$1,171 - HK$1,974 (Based on Average Rates for a Standard Room)
LOCATION
EgyptRed Sea and SinaiMarsa AlamEl Quseir
NUMBER OF ROOMS
443
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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AKASSIA SWISS RESORT HK$1,304 (H̶K̶$̶1̶,̶8̶6̶7̶) - Updated 2024

Frequently Asked Questions about Akassia Swiss Resort
What are some of the property amenities at Akassia Swiss Resort?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
Which room amenities are available at Akassia Swiss Resort?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Akassia Swiss Resort?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Akassia Swiss Resort?
Yes, free parking, secured parking, and street parking are available to guests.
Are there opportunities to exercise at Akassia Swiss Resort?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Akassia Swiss Resort have airport transportation?
Yes, Akassia Swiss Resort offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Akassia Swiss Resort?
Yes, dry cleaning and laundry service are offered to guests.
Does Akassia Swiss Resort offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Akassia Swiss Resort?
The staff speaks multiple languages, including English, German, Italian, Russian, Polish, Arabic, and Dutch.
Does Akassia Swiss Resort have any great views?
Yes, guests often enjoy the city view available here.
Is Akassia Swiss Resort accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.
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