Pickalbatros Sea World Resort - Marsa Alam

Pickalbatros Sea World Resort - Marsa Alam

Marsa Allam Road, El Quseir, Marsa Alam 84721 Egypt
Traveller (4295)
Room & Suite (371)
Dining (202)

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About

4.5
#8 of 16 hotels in El Quseir
4.5 of 5 bubbles
Location
4.6 of 5 bubbles
Cleanliness
4.5 of 5 bubbles
Service
4.6 of 5 bubbles
Value
Pickalbatros Sea World Resort Marsa Alam is a modern resort built on ca. 380.000 sqm with 17 pools and direct access to the 500 meter sandy beach with its marina and the Red Sea with its magnificent underwater world. Located 60 kilometers from the airport, it is offering a wide range of services and facilities for adults and children. You will find a modern and cozy resort, with a touch of local flavor where you can enjoy the sun, good food and an ambiance that combines leisure, entertainment, relaxation and culture.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Diving
Children's playground
Internet
Hot bath
Pool / beach towels
Indoor pool
Outdoor pool
Heated pool
Fitness / spa changing rooms
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Snack bar
Swimup bar
Poolside bar
Mini golf
Snorkelling
Tennis court
Water park
Aerobics
Billiards
Darts
Entertainment staff
Evening entertainment
Table tennis
Nightclub / DJ
Children Activities (Kid / Family Friendly)
Kids club
Highchairs available
Free airport transportation
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Centre with Internet Access
Meeting rooms
Spa
Hammam
Massage
Salon
24-hour security
Concierge
Gift shop
Outdoor furniture
Shops
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Doorperson
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Room features
Air conditioning
Private beach
Housekeeping
Private balcony
Coffee / tea maker
Minibar
Flatscreen TV
Bath / shower
Room service
Safe
Telephone
Wardrobe / wardrobe
Bottled water
Laptop safe
Wake-up service / alarm clock
Refrigerator
Complimentary toiletries
Hair dryer
Room types
Ocean view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
5.0 of 5 stars
HOTEL STYLE
Trendy
Romantic
Languages Spoken
English, Arabic, German

Location

Marsa Allam Road, El Quseir, Marsa Alam 84721 Egypt
Name/address in local language
Getting there
Car recommended
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 40 out of 100
40
Marsa Alam Airport
50.9 km
See all flights
3,577Reviews233Q+A60Room tips
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Detailed Reviews
MrsLoni wrote a review Mar 2020
Ljubljana, Slovenia8 contributions3 helpful votes
5.0 of 5 bubbles
We are family with two kids (3 and 1) and I have to say we enjoy the resort very much.

The resort is quite big, so anyone can have its own space and peace.

It is very friendly for the families, with pools just for kids and slides for every age category, with animation team (which is btw amazing), with playgrounds, with baby chairs in every restaurant, etc.

The staff is very kind and they help you with everything.

The rooms are very clean, the surroundings is very tidy - lots of flowers and shade.

The important notice:
- the kids’ pools are all heated which is quite rare and a very good thing if you travel in Egypt winter time.
- the coral reef is practically at the beach. You can easily see some water animals from the jetty (the bridge) or you can submerge yourself in water on the reef (at the end of jetty) and see even more underwater life with a snorkeling equipment. Unfortunately, in march the sea water was quite fresh so we didn’t use this opportunity. However, we watched animals from the jetty with the children.

Have no complaints what so ever.
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Date of stay: March 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Connector65551278509, Guest Relations Manager at Pickalbatros Sea World Resort - Marsa Alam
Responded 17 Mar 2020
Hello MrsLoni, Thank you for taking the time to share your positive holiday impressions with us and Tripadvisor users. Thank you for your nice review. We are very pleased that you and your companion enjoyed your stay with us. It was also a pleasure for us to spoil you as guests in our house. Guests like you are our motivation and our reason to constantly improve. It is very important to us that you are satisfied with our service and that your wishes and needs have been met during your stay. An unforgettable holiday experience for you and your companions combined with the very best service during your stay is always the highest priority for us. We would be pleased if we can welcome you back in our house to enable you in cooperation with the team of the guest relation your dream vacation and wish you until then all the best. Thank you very much that we were able to welcome you and your companion as guests in our house. Sunny greetings from Marsa Alam Your Albatros Sea World Marsa Alam Team
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Mustapha H wrote a review Jun 2022
27 contributions2 helpful votes
+1
5.0 of 5 bubbles
The hotel atmosphere was totally amazing,
Kind and polite staff members with high level of hospitality and flexibility.

The rooms were ground floor, large size, well adjusted and cleaned each day to a perfect standard.

The food is literally amazing, fresh and tasty esp. Grills, Sea Food, Egyptian orientals and You will find variety of restaurants.

We had a special case and the hotel staff dealt professionally and they absorbed all anger and for that special thanks for Mr Samir the hotel manager and his vice.

There are around 11 pool large size with high quality service plus there are other smaller pools and aqua.

The beach is a little bit disappointing for being rocky but you must go and do some snorkeling or diving.

The drawbacks for me were:
-The distances between rooms and lobby they have to put more golf cars.
-Amenities distribution

Overall I give them rating 5 for the whole experience and for sure I love to visit this place again.
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Date of stay: June 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Samir Orabi, General Manager at Pickalbatros Sea World Resort - Marsa Alam
Responded 3 Jul 2022
thank you so much for the comment and for the nice description of your time in the hotel , always welcome in sea world
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LucieFerikova wrote a review Jul 2021
Opava, Czech Republic46 contributions21 helpful votes
4.0 of 5 bubbles
Beautiful hotel with nice big rooms, amazing pools and toddler aquapark.
Service, however, would never match my expectations from a 5* hotel. I have visited several of them in north africa and this one was the weakest. Food was the biggest problem. We barely had anything that was tasty and we re not really picky. Juices were just a concentrates with loads of sugar. Ice cream was just a sugar cream. My kid didnt even ate it… We were never served at a table so we had to go for drinks ourselves and wait in a queue few times per dinner. I myself noticed staff wasnt very friendly to me…I believe the service and the mood was weak because of the pandemics, so I feel sorry to say this…
Room was good but our shower broke the second day and no one fixed it even when we told the staff.
We still enjoyed our holiday but its not a hotel i would be visiting again.
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Date of stay: June 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hazem Mostafa, Guest Services / Front Office at Pickalbatros Sea World Resort - Marsa Alam
Responded 26 Feb 2023
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,
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Arvydas Kranauskas wrote a review Feb 2021
Kaunas, Lithuania12 contributions2 helpful votes
+1
1.0 of 5 bubbles
Really very spacious and beautiful area of hotel & nice snorkeling place but that's it.

We stayed for two weeks.
Receptionists, bartenders, waiters are very rude, unprofessional, can't do anything good for you if they don't get tips.
Drinks are worst that we ever drink. 2/10
Food is low quality, not tasty. 4/10
Mosquitoes everywhere, hundreds of bites.
Just one heated pool.
Janitor came to clean and ring a bell at 08:00 a.m. while all my family still was sleeping including infant just 10 months old.
What's more, we were waiting for more then 2:30 hours to check in.
Were waiting 3 days to fix our balcony door because ir won't closed and we stayed at first floor, so no safety.

So the most import when you go to all inclusive vacation to Egypt is that you are expecting to get tasty food & drinks and kind & helpful staff members. And all these parts of our stay was very low level.
It's the first ever bad review that I ever wrote on all the platforms that I use.
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Date of stay: January 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hazem Mostafa, Guest Services / Front Office at Pickalbatros Sea World Resort - Marsa Alam
Responded 26 Feb 2023
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,
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MíšaH wrote a review Jul 2021
5 contributions2 helpful votes
+1
5.0 of 5 bubbles
I really recommend this hotel. Whole family enjoyed our stay here. There are many food options everyday, two days in a week the whole eating area is full of different varieties of food, so you always choose someting to eat. Hotel is also very clean and modern looking and the stuff wears masks, so the safety here is covered too. Rooms are cleaned everyday, they gives you a lot of water bottels in your room and clean towels. Stuff here is incredibly nice and friendly. Also the animation team is awesome. They put a lot of energy and love to their work. You are never bored with this animators! I recomend the morning stretching, aqua gym and dance lessons. Its really fun! Also the sea and beach is really beautifull. Sea is full of colourfull fish so I recomend diving. I do not know anyone who was here and wasn’t really satisfied with their vacation.
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Date of stay: July 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hazem Mostafa, Guest Services / Front Office at Pickalbatros Sea World Resort - Marsa Alam
Responded 26 Feb 2023
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,
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Paulie wrote a review May 2021
1 contribution
5.0 of 5 bubbles
First time here. Third Time in Egypt. Really different experience from other hotels. Everybody was relaxed, free mined, enjoyed their Time here. Animators are very friendly people, took their time to ask people if anything is wrong. Room personel also very friendly, everyday clean rooms, different animal/thing made out of towels. Food was also very good, maybe it need to change from Time to time, it was repetetive. But still good.
I met here a lot of people, that are now my friends.
Really differrent Life experience.
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Date of stay: May 2021Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hazem Mostafa, Guest Services / Front Office at Pickalbatros Sea World Resort - Marsa Alam
Responded 26 Feb 2023
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Kasia J wrote a review Sept 2022
Warsaw, Poland1 contribution
5.0 of 5 bubbles
I was in hotel from 16th of August to 27th of August. Everything during my staying was just perfect! Room service was excelent, Mohamed is the best(room 3177) cleaner. Everyday my room was just shining, fresh towels, soda drink(pepsi, sprite) was delivered everyday. There was 4 restaurants, food was delivious(variety of food was amazing), fresh fruits including melons,dates, figs, grapes. Every friday fresh grilled shrimps and other seafood were served for dinner. Swimmingpools and beaches were easily available, sunbeds also. Drinks were quite good, the waiters from the sports bar sensational. I recommend this hotel fot everone who wants to relax and spend vacation luxuriously.
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Date of stay: August 2022
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hazem Mostafa, Guest Services / Front Office at Pickalbatros Sea World Resort - Marsa Alam
Responded 18 Sept 2022
thank you for your time and rating, we are so glad that you happy in the our hotel, wish you all the best ,and hopefully to see you soon best regards sea world
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Fady-harfoush wrote a review Jul 2022
6 contributions1 helpful vote
3.0 of 5 bubbles
It is good but for sure will not return back again, i am always a returning guest if the resort or hotel is very good but unfortunately Albatros is not ine of them. The resort landscape and layout is wonderful, rooms are spacious and clean, check in was fast. The beach and sea is not good for kids and also it is a dirt not sand beach. There is a lot of huge pools and the aqua park was fun. There is no towels center at the aqua park so you have to take the towels from the pool which is far from the aqua park. There is an ice cream but it is only in one place which is far from everything and even not at the snaks bar!! There is only snacks at the beach which is far from the pools or aqua park, so if you have kids that wants to have a snack then tou have to have a long walk to the beach. The restaurant is horrible, i found a hair in the yogurt, they don't put signs on the yogurt to know the kind and when i asked them to put signs, they put random signs which are totally not related, you have to wait for about 20 minutes to have a plate or a glass and also at the pizza or grill station i have to wait for more than 20 minutes to get the food. The soda machine was broke for 2 days and they pours the soda from bottles which are warm and they told me there is no ice!! The animation team are horrible and there is a singer during the dinner was very very bad voice.
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Date of stay: July 2022Trip type: Travelled with family
Room Tip: The beach is not a sand beach so grab your shoe if you don't like stones or dirt beach. If you...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hazem Mostafa, Guest Services / Front Office at Pickalbatros Sea World Resort - Marsa Alam
Responded 8 Jul 2022
thanks for every thing , all the best for your next vacation sea world
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Katri K wrote a review Oct 2023
46 contributions1 helpful vote
+1
5.0 of 5 bubbles
Five star experience. This place is really an 'all inclusive' hotel - there are no hidden costs.

The cleanliness was outstanding everywhere in the hotel area - inside the buildings and rooms and also outside in the garden and the pool areas.

I was very impressed with the floorplan of the spacious bathrooms, because there was a lot of space for your diving / snorkeling equipment.

I think the bed was the biggest bed I have ever slept! ☺️ Every morning I had to look for my husband because I couldn't reach him with my hand. 😂 And the mattress was perfection.

The hotel is so big and there are a lot of rooms, but the area is so enormous and wide, you absolutely can have your own space and peacefulness. For example the amount of the pools is mind blowing!

I have many dietetic restrictions and I was a bit worried that will I find something to eat everyday. But the food selection was very good every day and it was easy to find things to eat and enjoy. Especially the grilled food and the asian food were my favorites. Food was tasty and every day they had a little bit different theme.

For the location I gave 4/5 only because of the winds (we stayed in October) and we couldn't get to see the house reef. That was the only disappointment in our holiday. Luckily they had the Egypt Explorer diving center and we went snorkeling and diving with them three times during our week.

And maybe a bit unpopular opinion.. I didn't enjoy the loud voice from the animation team. I went there to relax and enjoy the diving and snorkeling and nothing more. I'm happy that those guests who enjoy the entertainment are able to get it, but maybe the "marketing" could be something else rather than shouting around the pool areas where people are reading / sleeping / relaxing.
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Date of stay: October 2023
5.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Abdullah Hamdy, Guest Services / Front Office at Pickalbatros Sea World Resort - Marsa Alam
Responded 19 Oct 2023
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,
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Miroslav F wrote a review Sept 2022
13 contributions2 helpful votes
5.0 of 5 bubbles
We were at resort for 14 days. One of the best resorts we were in. All of the personel was friendly and helpful. Our room was nice cleaned everyday (thanks to Wageh Naser☺, room 4229). Pools are great all of them. What we didn´t like was shower on the beach. Showers are only near beach restaurant but if you are on the side of the beach you have to go long way to wash off salty water from your body or sand from your feet. All of the meals was great, very tasty and everyday you can choose what you want (4 restaurants for dinner). Everybody should try pancakes with chocolate and ice coffee and icecream from Culina♥. All of the bars for drinks except one was good. The Lobby (main bar near reception) was awful for drinks and they should learn how to mix drinks like mojito and so on (we missed cane sugar in mojito).
Animation team is weaker during the days, but shows at night are great (especially fire show), but we didn’t like the different time of start of these shows (almost every show was late).
Wifi is very very slow.
I had one big disappointment – concrete under sand of voleyball playground – I had a nasty leg injury that I’m healing to this day. Nobody cared about it.
Snorkeling at hotel beach was good. You don´t have to go to open sea because there were 2 lagoons. A lot of fishes and even little ray.
At the end – we recommend this resort for your vacation, definitely you will be satisfaied.
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Date of stay: September 2022
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hazem Mostafa, Guest Services / Front Office at Pickalbatros Sea World Resort - Marsa Alam
Responded 30 Sept 2022
Thank you so much for your time and rating it was a pleasure to a part of you holiday time , always welcome sea world
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Er r wrote a tip Yesterday
2 contributions
5.0 of 5 bubbles
"Don’t reserve desk chairs with a towel in the morning "
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cabba b wrote a tip 4 Jun
1 contribution
4.0 of 5 bubbles
"Learn a bit of English to talk to staff. Jeśli mówisz po Polsku to niektórzy też."
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Richard S wrote a tip May 2024
3 contributions
3.0 of 5 bubbles
"Avoiv to speech with waitrests"
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Arkadiusz M wrote a tip Apr 2024
Rabka-Zdroj, Poland3 contributions
5.0 of 5 bubbles
"Be sure to book one of the ala carte restaurants early! You can book them from 9 - 10 AM but usually there's lots of people waiting already!"
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Kirsty C wrote a tip Apr 2024
1 contribution
4.0 of 5 bubbles
"There are plenty of beds at the pool but people do reserve the beds on the beach. "
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PRICE RANGE
HK$976 - HK$1,273 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
alba hotel helioland, alba hotel el quseir
FORMERLY KNOWN AS
Albatros Sea World Marsa Alam
LOCATION
EgyptRed Sea and SinaiMarsa AlamEl Quseir
NUMBER OF ROOMS
672
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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PICKALBATROS SEA WORLD RESORT - MARSA ALAM HK$1,125 (H̶K̶$̶1̶,̶4̶3̶7̶) - Updated 2024

Frequently Asked Questions about Pickalbatros Sea World Resort - Marsa Alam
What are some of the property amenities at Pickalbatros Sea World Resort - Marsa Alam?
Some of the more popular amenities offered include an indoor pool, a swimup bar, and free wifi.
Which room amenities are available at Pickalbatros Sea World Resort - Marsa Alam?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Pickalbatros Sea World Resort - Marsa Alam?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Pickalbatros Sea World Resort - Marsa Alam?
Yes, free parking is available to guests.
Are there opportunities to exercise at Pickalbatros Sea World Resort - Marsa Alam?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Pickalbatros Sea World Resort - Marsa Alam have an airport shuttle?
Yes, Pickalbatros Sea World Resort - Marsa Alam offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Pickalbatros Sea World Resort - Marsa Alam have airport transportation?
Yes, Pickalbatros Sea World Resort - Marsa Alam offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Pickalbatros Sea World Resort - Marsa Alam?
Yes, dry cleaning and laundry service are offered to guests.
Does Pickalbatros Sea World Resort - Marsa Alam offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at Pickalbatros Sea World Resort - Marsa Alam?
The staff speaks multiple languages, including English, German, and Arabic.
Does Pickalbatros Sea World Resort - Marsa Alam have any great views?
Yes, guests often enjoy the ocean view available here.
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