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The room was OK but the small breakfast room was overcrowded and the selection was limited. We have stayed here before but next time I think we'll look elsewhere. We had to climb over thick ice in the parking lots. The wifi is free but...More
Response from hiphaz7, General Manager at Comfort Inn SaugertiesResponded 2 January 2018
Thank you for taking the time to advise us of your concerns.
Yes the Breakfast room is not as large as you would like it, but
the hotel was built that way.The property was plowed after the snow storm but
sometimes you can not remove...More
Rooms and beds were clean and comfortable
Breakfast was also good and included. .
Pool was clean and there was jets that eased your body. Very nice. The staff was very attentive to requests. I recommend this Inn if your in the area.
Thank Mike B
Response from hiphaz7, General Manager at Comfort Inn SaugertiesResponded 8 December 2017
Thank You !
It is our goal to make every guest feel special and
totally enjoy their stay.
Over Thanksgiving, I booked a 4 day stay on line, found out they were unable to cancel and refund the last day. They told me I should have booked with them. Ok, fair enough, my bad.
Then, I booked a room for my...More
1 Thank fmdedolph
Response from hiphaz7, General Manager at Comfort Inn SaugertiesResponded 5 December 2017
We are so sorry , but when you made these reservations on line
you were advised that they were non refundable for any reason.
That is why you received such a large discount on the price of the rooms.
In the future I would suggest...More
Wonderful staff, good breakfast, quiet,great water pressure in shower. Recently renovated. Best price in the area. Close to New York State Thruway. Great view of mountains. Biggest challenge was finding good food close to the property.
Thank Peter B
Response from hiphaz7, General Manager at Comfort Inn SaugertiesResponded 31 October 2017
It is a nice resort but not that nice. It is a comfortable resort but not that comfortable. The room is fine but not that fine. In fact, if you sit at the table to read your e-mails, there won't be any place left behind...More
1 Thank Pierre C
Response from hiphaz7, General Manager at Comfort Inn SaugertiesResponded 30 October 2017
I am truly sorry that you were not pleased with our hotel.
We are not a resort and never claimed to be one.
I guess you were looking for a lower price budget motel,
but there is only one other hotel in Saugerties, NY to...More