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Hilton Garden Inn Rochester Downtown

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155 E Main St, Rochester, NY 14604-1605
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (49)
Room & Suite (46)
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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 17/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hilton Garden Inn Rochester Downtown
Updated 17/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#5 of 30 hotels in Rochester
Featuring an impressive lobby, a central arboretum and an enclosed glass atrium from basement to ceiling, the beautiful Hilton Garden Inn Rochester Downtown hotel boasts a prime location in the heart of downtown Rochester, NY. We are just a short walk from the Rochester Riverside Convention Center and offer easy access to Rochester attractions including the Strong National Museum of Play. All of the inviting guest rooms and suites at this hotel in downtown Rochester, New York, feature complimentary WiFi, an ergonomic desk, a coffee maker, a microwave and a refrigerator. Stay productive in the complimentary 24-hour business center and plan a meeting or intimate wedding reception at this hotel in downtown Rochester, NY, with a board room, two flexible function spaces, a ballroom and creative onsite catering. Enjoy a delicious buffet breakfast in The Garden Grille and savor cocktails, local wines and grilled specialties in the relaxed and stylish Drifters LB. Buy snacks and sundries in the 24-hour Pavilion Pantry(R) or order something from our evening room service menu. Energize with contemporary cardio equipment in the complimentary 24-hour fitness center and swim in the heated indoor pool.
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Location

Full view
94Great for walkers
Grade: 94 out of 100
0Restaurantswithin 0 km
0Attractionswithin 0 km
Contact
155 E Main St, Rochester, NY 14604-1605
Getting there
Greater Rochester International Airport7 kmSee all flights
Rochester Station10 min
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670Reviews16Q+A37Room tips
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Popular mentions
Brittany C wrote a review 7 Sep
4 contributions
Coming back from a wedding we took the elevator (with the bride and groom) and we ended up stuck in the elevator with 8 people from the wedding. We called the front desk and we were told it would take 30mins to get anyone to help. There was no rush to get anyone out. Someone else in the elevator called 911 and the firemen came to open the elevator door. The huge lack of urgency from the front desk for this matter was upsetting. They made us feel like we did something wrong.
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Review collected in partnership with Hilton Garden Inn
Date of stay: September 2021
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jcperry22 wrote a review Apr 2021
Sayville, New York10 contributions
Hotel's Favourite
The hotel and room were clean and close to where we wanted to be. We checked in really late and the doors were locked so that got us a little worried and the advertised keyless key to download to your phone to have contactless check in didn’t really happen until we checked in at the front desk. But once checked in, the key in the phone worked just defeated the point of contactless check in. Other than that can’t complain. Everything was clean and everyone was very nice.
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Review collected in partnership with Hilton Garden Inn
Date of stay: March 2021
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Response from Kevin Rosdahl, General Manager at Hilton Garden Inn Rochester Downtown
Responded 25 May 2021
Dear jcperry22 We are sorry for the delay in responding to this but thank you for the great review. I am sorry the key didn't work prior to arrival but in the future call ahead if your key is not green and we can make sure it works when you get her. Thank you again
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jjherrick wrote a review Aug 2021
1 contribution
The room was a nice size but it could have been a bit cleaner there were food and toys left in the closet and the tv remote batteries were dead and the toilet was running and woke my husband up and he had to adjust the toilet in the middle of the night.
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Review collected in partnership with Hilton Garden Inn
Date of stay: August 2021
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kwhitney05 wrote a review Aug 2021
1 contribution
The hotel was friendly. Very clean. Room was clean and spacious. Loved that there was a restaurant in the hotel however I did not get to go. There were plenty of options for breakfast however you have to pay for it.
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Review collected in partnership with Hilton Garden Inn
Date of stay: July 2021
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Ashlee wrote a review Jul 2021
1 contribution
The lady that answered the phone was very rude transferred me without asking if I needed anything else. Called back and it was worst would not recommend for the price you pay they shouldn’t be that RUDE
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Date of stay: July 2021Trip type: Travelled as a couple
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LOCATION
United StatesNew YorkFinger LakesRochester
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Frequently Asked Questions about Hilton Garden Inn Rochester Downtown
Which popular attractions are close to Hilton Garden Inn Rochester Downtown?
Nearby attractions include Central Library of Rochester and Monroe County (0.3 km), Bad Axe Throwing (0.5 km), and Abilene Bar & Lounge (0.5 km).
What are some of the property amenities at Hilton Garden Inn Rochester Downtown?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Hilton Garden Inn Rochester Downtown?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hilton Garden Inn Rochester Downtown?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Hilton Garden Inn Rochester Downtown?
Yes, free parking, a parking garage, and paid private parking on-site are available to guests.
What are some restaurants close to Hilton Garden Inn Rochester Downtown?
Conveniently located restaurants include Dinosaur Bar-B-Que, Tapas 177, and Abbott's Frozen Custard.
Are there opportunities to exercise at Hilton Garden Inn Rochester Downtown?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Does Hilton Garden Inn Rochester Downtown have an airport shuttle?
Yes, Hilton Garden Inn Rochester Downtown offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Hilton Garden Inn Rochester Downtown located near the city centre?
Yes, it is 0.7 km away from the centre of Rochester.
Are any cleaning services offered at Hilton Garden Inn Rochester Downtown?
Yes, dry cleaning and laundry service are offered to guests.
Does Hilton Garden Inn Rochester Downtown offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.