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Sheraton Niagara Falls

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Traveller (425)
Room & Suite (179)
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Overview
  • Excellent56%
  • Very good27%
  • Average11%
  • Poor3%
  • Terrible3%
Travellers talk about
“rainforest cafe”(257 reviews)
“tgi fridays”(190 reviews)
“across the street”(292 reviews)
Free Wifi
Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
Offers from Sheraton Niagara Falls
Special Offer: Breakfast for 2 Included
Offers from Sheraton Niagara Falls
Special Offer: Breakfast for 2 Included
Rooms
29 Apr30 Apr
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,483)
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2,312 results
Traveller rating
1,306
615
237
75
79
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1,306
615
237
75
79
Show reviews that mention
All reviewsrainforest cafetgi fridaysacross the streetshark tankthe club loungefamily suiteconvention centerpool areawalking distancethrough grouponcanadian sidehockey tournamentfront desk stafffree parkingnew yorkrainbow bridgebeds were comfortable
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1 - 5 of 2,312 reviews
Reviewed yesterday via mobile

The waterfalls view from this hotel is spectacular. The hotel itself is excellent and family friendly. There are many activities at the hotel that will accomadate the entire family including toddlers. Highly recommend.

Thank pablo m
Hotel's Favourite
Reviewed 7 January 2018

This weekend we celebrated our Anniversary at the Sheraton at the Falls in their brand new Spa Suite. We have stayed at the hotel several times in every room category and let me tell you this suite does not disappoint in any way! There are...More

1  Thank 777tanyaf
Response from Victor L, Manager at Sheraton Niagara FallsResponded 9 January 2018

Good Afternoon I am so glad to hear you enjoyed our SPA Suite and all the amenities that go along with the SPA Suite. As you stated this room will not disappoint anyone. Looks like you have experienced all the amenities in our room and...More

Reviewed 2 days ago

We go here twice a year. Always a nice experience in the hotel. The restaurants however, not so much. Poor service and extremely long waits once we are seated. The pool is nice, my kids love it. Staff is usually friendlyMore

Thank Stephanie L
Response from Victor L, Manager at Sheraton Niagara FallsResponded 2 days ago

Stephanie Thank you for the wonderful comments about the Sheraton Niagara Falls and the Reef Beach Club and Pool. Rest assure that your comments about the restaurants will be addressed with the General Manager. We do hope that you come back to visit us again....More

Reviewed 4 days ago

We stayed at this hotel in April of 2018. The hotel room was very clean and was only a 15 minute walk from the Canadian side of the falls. The front desk staff was very nice/helpful. The food was great at the hotel and the...More

Thank Jessie S
Response from Victor L, Manager at Sheraton Niagara FallsResponded 2 days ago

Jessie Thanks for the wonderful comments about the staff and the Reef beach club & Pool at the Sheraton Niagara Falls. We look forward to seeing you again.

Reviewed 5 days ago

Proximity to convention center was why we chose the hotel and it was steps away. Staff was super friendly and helpful. We were on a nice, renovated floor. Room was very nice. Pool was really cool our kids loved it.More

Review collected in partnership with this hotel
Thank clm376
Response from Victor L, Manager at Sheraton Niagara FallsResponded 4 days ago

Thank you for staying at the Sheraton Niagara Falls. We appreciate the wonderful comments about the staff and I am glad they were very helpful. Also glad that you enjoyed our newly renovated hallways. We hope to get to see you again in the future....More

View more reviews
Best Value Properties in Niagara Falls, NY
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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Meeting Rooms
Dry Cleaning
Concierge
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Children Activities (Kid / Family Friendly)
Laundry Service
Banquet Room
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Heated pool
Indoor pool
Sauna
Details
Price range
US$128 - US$381 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Niagara Falls
#2 Green Hotel in Niagara Falls
#2 Business Hotel in Niagara Falls
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$128 - US$381 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Niagara Falls
#2 Green Hotel in Niagara Falls
#2 Business Hotel in Niagara Falls
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (425)
Room & Suite (179)
Dining (21)
Pool & Beach (18)
Business Centre & Event Rooms (5)
Family and Play Areas (4)
Questions & Answers
Ask a question
Tina R
14 April 2018|
AnswerShow all 2 answers
Response from CS P | Reviewed this property |
Very close across the street from the hotel. They have a door near the TGIF Fridays restaurant then you just cross the street.
0
Votes
Indianawoody
5 April 2018|
AnswerShow all 4 answers
Response from joannkf1234 | Reviewed this property |
Yes they do
0
Votes
Kathy H
23 March 2018|
AnswerShow all 6 answers
Response from williamalves2018 | Reviewed this property |
Parking is Free. Although you park right next to the hotel it is a public parking lot. You just go to the front desk whenever you want to take your car out and they will validate the parking stub so that there is no charge... More
1
Vote
Room Tips
"The walls and doors are very thin so you are very much at the mercy of your neighbours."
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"Outstanding experience!"
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"Family suite is awesome for a vacation with all."
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"Be aware that hallway noise is a problem. The casino across the street brings in people that drink too much..."
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