We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Express Hotel & Suites Latham

Visit hotel website
Traveller (33)
Room & Suite (36)
Dining (3)

About

Location
Cleanliness
Service
Value
Welcome to the Holiday Inn Express Hotel & Suites in Latham, NY near Albany International Airport! Our choice Latham, NY accommodations are ideally located off I-87, just ten miles from downtown Albany and near many businesses and government offices. Travelers looking for lodging in Latham can enjoy a stay at our smoke free hotel near the Albany Airport, four universities and the famous Saratoga Race Course. Families will love our Latham hotel's close proximity to area attractions like the Empire State Plaza, Aqua Duck Tours, NY State Museum and Hoffman's Playland, a family-friendly theme park located two miles from our accommodations in Latham. If shopping is your pleasure, check out the Colonie Center Mall or the huge Crossgate Mall in Albany near our hotel in Latham, New York. There are many companies near our hotel in Latham, like Century Hill, SUNY Albany, Siena College and the New York State government offices. Business travelers can also appreciate the hotel's free airport shuttle to nearby ALB Airport. Our Latham, New York hotel also offers many hotel services, including a 24-hour business center, free high-speed, Wi-Fi Internet access and flexible meeting spaces with seating for 150. While lodging in Latham, you can take a dip in the indoor pool and whirlpool or take advantage of the 24-hour fitness center and complimentary hot breakfast bar. Check out our great Latham hotel room deals and start planning your trip today.
Read more
Property amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Breakfast included
Airport Transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Shuttle Bus Service
Wheelchair Access
Show more
Room features
Air Conditioning
Family Rooms
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Mid-range
Safe
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Book Direct and Save
Hotel deals

Location

Full view
38Car recommended
Grade: 38 out of 100
20Restaurantswithin 1 km
3Attractionswithin 1 km
384Reviews
62Photos
1Q+A
79Room tips
Traveller rating
  • 151
  • 118
  • 46
  • 30
  • 39
Time of year
Traveller type
Language
  • Filter
  • English
Popular mentions
Love attending the overnight dinner theater mysteries held here. The rooms are clean, spacious and there are amenities such as a pool and exercise room, if you choose to use them. There is a small store available off the lobby for snacks, Everyone is very friendly and asking if
Read more
The hotel has an attractive exterior and the initial check-in experience is welcoming.However there were both pros and cons experienced before we got to the next day's AM breakfast and check-out. Pro: the staff is warm, friendly and professional but it seems to be short of
Read more
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Latham
Responded 1 Jan 2019
Hello MrDale14424, Thank you for your recent stay and for taking the time to write us a review. I appreciate the feedback that we receive, whether positive and negative to ensure we provide the best level of service and facilities that we can give to our guests. This feedback will be shared with the appropriate people that can help us make a difference to ensure our valued guests' needs and expectations are met in the future. I am sorry to see that the condition of the curtain and room fell below your expectations. Please accept our sincere apologies for the inconvenience you had experienced. It is not our intent to inconvenience you but to instead provide good value, comfortable, clean and friendly accommodations. As a valued guest, please be assured that all comments will be acted upon and used to continually improve guest satisfaction. We look forward to welcoming you back on your next future visit. Sincerely, Dianne L Case Manager IHGService
Read more
+3
First of all the staff member (I believe her name was Barbara) who greeted us was extremely pleasant and nice. There was a nice fire place on and Christmas decorations up and we thought it was a good start. Like others, I was not greeted in any way with a thank you for being a
Read more
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Latham
Responded 6 Dec 2018
Hello mwooduk, Thanks for choosing Holiday Inn Express Hotel & Suites Latham for your lodging needs and for leaving us feedback. First of all, I appreciate you for being one of our loyal IHG Rewards Platinum Elite members. Sorry to know that the cleanliness of our rooms fell below your expectations. It's a continuous process as we strive further in making our services from good to great. This is not how we normally do things around and be assured that your comments are well noted and are shared with our housekeeping team for enhancements. I am confident that the necessary steps will be made to avoid the same inconvenience in the future. On a lighter note, I'm happy that the service of our staff and the quality of our beds met your standards. Again, thank you for choosing to stay with us and we hope to hear back from you soon and be of further assistance. All the best, Peter J. Case Manager IHGService
Read more
I travel almost every weekend and lately I have been staying at IHG hotels and enjoy the consistency and quality. This hotel was a lot cheaper than others in the area and had available rooms when other places close by were booked. I always check reviews and did see some of the
Read more
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Latham
Responded 12 Nov 2018
Hi 615terac! My name is Anthony and I thank you for your recent stay with us and reviewing our property. I'm pleased to have you as our guest. On the other hand, I'm so sorry for the unexpected experience you had with the service and response you received from our staff at check-in. I'm also sorry you didn't get your welcome bonus points and the cleanliness and condition of your room fell short of your expectations. We work very hard to ensure our facilities and guest services are superior and strive to be the best hotel around. For this reason, we find your comments troubling. Nevertheless, I've noted down your comments and passed them over to our internal teams so they can check the areas that may need further/more attention. I have sent you a private message to obtain some additional details. Thank you for staying and we look forward to hearing from you soon. Sincerely, Anthony M Case Manager IHGService
Read more
My wife and I stopped here for a night's rest on a trip through Latham, NY. The price was reasonable and the location was very good with easy access from the highways. The hotel had a new, clean, and modern look to it. Although we arrived late, the front desk staff greeted us
Read more
Previous
Album Categories
All photosTravellerRoom & SuiteDining Pool & Beach
We stayed here for two nights back in March. Comfy bed, clean bathroom. Average breakfast.
We stayed here for two nights back in March. Comfy bed, clean bathroom. Average breakfast.
We stayed here for two nights back in March. Comfy bed, clean bathroom. Average breakfast.
We stayed here for two nights back in March. Comfy bed, clean bathroom. Average breakfast.
We stayed here for two nights back in March. Comfy bed, clean bathroom. Average breakfast.
PreviousNext
1234568
I don't want to 'knock' this hotel, but I do agree, there's other hotels in the area that are probably nicer. Although, August is track season(if that's why you are coming to the area...) and, prices will be significantly higher probably everywhere, compared to other times of the year. You should check around.
0 votes
Show all answers
"We were on the first floor this time, street level. No really annoying noises."
"King suite on second floor"
"Go to another hotel."
"queen suites with double bed is a very large room."
"Ask the front desk!"
PreviousNext
12345616
PRICE RANGE
US$102 - US$168 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express hotel and suites lathamlatham holiday inn
LOCATION
United StatesNew YorkLatham
NUMBER OF ROOMS
161
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing