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A late check-in following an exhaustive road trip was met with a warm welcome and highly speedy check in process. The room assigned was “generously spacious’, bright, spotless and felt new all around. Bathroom had modern amenities and bright as well. Sleep comfort level was...More
Response from Christine V, Director of Sales at Holiday Inn Express & Suites Kingston-UlsterResponded 3 weeks ago
Thank you for your exceptional review of the Holiday Inn Express! We appreciate you comments about both our amenities and our staff. Please stay with us again when you are traveling in our area.
Exceeded my expectations! This hotel is brand new and is spotless. Contemporary, slightly upscale decor sets this hotel apart from the rest of the pack. Excellent free breakfast with a good selection. No complaints at all. I will stay again at this hotel when back...More
Thank Spencer M
Management response:Responded 4 October 2017
Thank you so much for your five star review of our hotel. We are delighted that we exceeded your expectations and we look forward to your return visit.
We had the best hotel stay that I could ever remember!!! We had great service, clean, courteous staff I would rate this on a scale of 1 to 10 --A 12!!! Compliments to the staff in all regards!!! John, Flow, Mary, and Ni!! Thanks so...More
Thank Brett B
Response from Christine V, Director of Sales at Holiday Inn Express & Suites Kingston-UlsterResponded 4 weeks ago
Thank you for your kind words regarding the staff at our hotel! We are delighted that you enjoyed your stay with us and we look forward to having you visit again.
Don’t book through a third party they will treat you like an idiot. Who knew that in 2018 when you book a hotel on Expedia or the other sites the hotel can treat you like you are staying there for free.
The staff on the...More
1 Thank bklyn550
Response from Christine V, Director of Sales at Holiday Inn Express & Suites Kingston-UlsterResponded 21 February 2018
We apologize for any difficulties that you incurred when checking in to our hotel regarding your Expedia stay. We do not receive information about third party bookings so this may lead to the confusion you encountered with our front desk clerk. We are happy that...More
I have nothing but good things to say about the Holiday Inn Express & Suites Kingston-Ulster. As a regular business traveler, I have stayed at many different Holiday Inn Express motels in the past. This is the best one I have stayed at so far....More
Thank James D
Response from Christine V, Director of Sales at Holiday Inn Express & Suites Kingston-UlsterResponded 13 February 2018
Thank you so much for wonderful review of our hotel! We will share your recognition of our facility and staff. We look forward to your future stays with us.