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Comfort Suites Rochester

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Traveller (49)
Room & Suite (40)
Dining (7)
Overview
2085 Hylan Dr, Henrietta, NY 14623-4219 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2.5 Star accommodation
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Reviews (170)
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68
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5
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LanguageEnglish
61
68
20
10
5
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All reviewscracker barrelstandard comfortsmall couchfront deskwafflesthe breakfast areacomfortable mattressfridge and microwavethe usual farenice indoor poolbus triproom was cleanwifi worked wellpull out couchhot breakfastthird floortwo queen beds
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1 - 5 of 164 reviews
Reviewed 2 weeks ago via mobile

We have stayed at this hotel many times the staff is always nice and helpful. This time though the pool was ICE COLD. We come to have fun time away and go swimming and couldn't swim it was way to cold. Also the bathtub didn't...More

Thank Crystal P
Reviewed 26 July 2018 via mobile

Stay far away from this hotel. Front desk staff was very rude upon arrival. Horrible smell when we entered the main lobby. Needless to say, we cancelled our reservation and went elsewhere. Save your money!More

Thank Oceaneyes25
Response from Brandy K, General Manager at Comfort Suites RochesterResponded 27 July 2018

Thank you for taking the time to write a review. I am very sorry to hear that you did not stay with us on your recent trip. If you could please reach out to me I would like to find out exactly what the issues...More

Reviewed 24 July 2018 via mobile

Not sure if this is a new hotel but it certainly seems new. Everything is very clean, the bedding is nice & soft, and the decor is really nice. I would stay here again if we drove through town. The room we stayed in had...More

Thank Anna G
Response from Brandy K, General Manager at Comfort Suites RochesterResponded 27 July 2018

Thank you for your time in writing us a review. We are so happy to hear that our rooms worked for your family of 5! We hope to see you again in your travels, Brandy Klink General Manager

Reviewed 19 July 2018

We stayed here with the grandchildren, had two rooms and everything was really good. The rooms are much larger than expected and the bathroom had a lovely big countertop which is unusual. The place was very clean and the beds comfortable. The wifi worked well....More

Thank bjay3
Response from Brandy K, General Manager at Comfort Suites RochesterResponded 27 July 2018

So happy to hear that you were having a great time with your grandchildren!! We hope to be your home away from home for your family! Yours in Hospitality, Brandy Klink General Manager

Reviewed 4 July 2018

This is a first class property. Tito was on the front desk and was very accommodating as our reservation was for another property. In fact all the staff were friendly and smiling. Our room was clean, comfortable mattress and everything worked. Breakfast was good too....More

Thank Madhatr
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About
Description
Welcome to the Comfort Suites of Rochester. This 100% nonsmoking all suite property is conveniently located near I90 and I390 just minutes away from downtown, the Erie Canal, and the Rochester Institute of Technology. ...More Let our staff treat you to the finest hospitality in Western New York. Enjoy our delicious complimentary hot breakfast, free WIFI, and indoor pool and spa. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Free Parking
Pool
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Air Conditioning
Breakfast Available
Business Centre with Internet Access
Heated pool
Indoor pool
Laundry Service
Meeting Rooms
Microwave
Non-Smoking Hotel
Refrigerator in room
Wheelchair Access
Beachfront
Room Service
Restaurant
Bar/Lounge
Spa
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Suites, Family Rooms, Non-Smoking Rooms, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Suites, Family Rooms, Non-Smoking Rooms, Accessible rooms
Number of rooms
65
Price range
US$97 - US$163 (Based on Average Rates for a Standard Room)
Also Known As
Comfort Suites Rochester Hotel Rochester
,
Rochester Comfort Suites
Location
United States > New York > Finger Lakes > Henrietta
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Suites, Family Rooms, Non-Smoking Rooms, Accessible rooms
Number of rooms
65
Price range
US$97 - US$163 (Based on Average Rates for a Standard Room)
Also Known As
Comfort Suites Rochester Hotel Rochester
,
Rochester Comfort Suites
Location
United States > New York > Finger Lakes > Henrietta
Photos
Traveller (49)
Room & Suite (40)
Dining (7)
Pool & Beach (3)
Business Centre & Event Rooms (3)
Nearby
Nearby HotelsSee all 16 hotels in Henrietta
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Holiday Inn Hotel & Suites Rochester - Marketplace
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Nearby RestaurantsSee all 45 restaurants in Henrietta
Pi Craft Pizza
85 reviews
1.54 km away
CoreLife Eatery
34 reviews
1.50 km away
McKenzie's Irish Pub
12 reviews
1.42 km away
Naan-Tastic
27 reviews
1.48 km away
Nearby AttractionsSee all 8 attractions in Henrietta
Veterans Memorial Park
13 reviews
.85 km away
Lasertron
9 reviews
.84 km away
The Marketplace Mall
33 reviews
1.58 km away
Regal Cinemas Henrietta 18
17 reviews
1.17 km away
Questions & Answers
Ask a question
Judith B
14 December 2015|
Answer
Response from Larry L | Reviewed this property |
Wrong hotel. I don't know for sure. You can call them for an accurate answer. Disregard my previous post andwer
0
Votes
Judith B
14 December 2015|
Answer
Response from GeneralManagerny007 | Property representative |
I am sorry we are a pet free and smoke free hotel. If I could be of any other assistance please just ask. Brent Palmer General Manager
0
Votes
Room Tips
"3rd floor has no one above you"
Read review
"Accessible Rm 112 is comfortable with two double beds, and a sofa bed. Microwave, fridge and coffeemaker."
Read review
"If they're not all booked, ask for a "handicapped" room - they're huge..."
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"King suite has plenty of space. South side of property may be more quiet, as away from I-390."
Read review
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