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Comfort Suites Rochester

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Traveller (49)
Room & Suite (51)
Dining (14)
Overview
  • Excellent37%
  • Very good45%
  • Average11%
  • Poor5%
  • Terrible2%
Travellers talk about
“cracker barrel”(15 reviews)
“small couch”(2 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
All hotel details
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Reviews (167)
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161 results
Traveller rating
60
68
19
10
4
Traveller type
Time of year
LanguageEnglish
60
68
19
10
4
Show reviews that mention
All reviewscracker barrelstandard comfortsmall couchfront deskwafflesthe breakfast areacomfortable mattressfridge and microwavenice indoor poolbus triproom was cleanhot breakfastthird floorking bedweekend stayfitness centerconvenient location
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1 - 5 of 161 reviews
Reviewed 2 days ago

We stayed here with the grandchildren, had two rooms and everything was really good. The rooms are much larger than expected and the bathroom had a lovely big countertop which is unusual. The place was very clean and the beds comfortable. The wifi worked well....More

Thank bjay3
Reviewed 2 weeks ago

This is a first class property. Tito was on the front desk and was very accommodating as our reservation was for another property. In fact all the staff were friendly and smiling. Our room was clean, comfortable mattress and everything worked. Breakfast was good too....More

Thank Madhatr
Reviewed 2 June 2018

We loved this stay. The folks who checked us in were super kind and hospitable. It’s always great to be met by smiling faces. There was small mix up on our end about the number of beds in the room and the staff handled it...More

Thank Bianca C
Reviewed 28 February 2018

The indoor pool was warm and clean, our house keeper on the 2nd floor was very nice. Comfortable 3 nights stay in a large room. However disappointed to see individually plastic-wrapped plastic cup for water and paper cups for in-room coffee maker. I haven't seen...More

Thank yukaonelove
Reviewed 4 February 2018

We stayed their last time about 15 years ago, it was convenient. They have since upgraded (although the hot tub is gone) The room was spacious and quiet. Breakfast was adequate. Staff was helpful and friendly. The fitness center had everything it needed except a...More

Thank Patricia H
Response from Brandy K, General Manager at Comfort Suites RochesterResponded 20 February 2018

Hello, Thank you for taking the time to write us a review! We appreciate all our guests and always look forward to making their stay wonderful. I am so happy that you were able to join us again 15yrs later! We did go through renovations...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Wheelchair Access
Business Centre with Internet Access
Non-Smoking Hotel
Breakfast included
Breakfast Available
Meeting Rooms
Laundry Service
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$114 - US$212 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Family Rooms, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$114 - US$212 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Family Rooms, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (49)
Room & Suite (51)
Dining (14)
Pool & Beach (5)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
Judith B
14 December 2015|
Answer
Response from Larry L | Reviewed this property |
Wrong hotel. I don't know for sure. You can call them for an accurate answer. Disregard my previous post andwer
0
Votes
Judith B
14 December 2015|
Answer
Response from GeneralManagerny007 | Property representative |
I am sorry we are a pet free and smoke free hotel. If I could be of any other assistance please just ask. Brent Palmer General Manager
0
Votes
Room Tips
"3rd floor has no one above you"
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"Accessible Rm 112 is comfortable with two double beds, and a sofa bed. Microwave, fridge and coffeemaker."
Read review
"If they're not all booked, ask for a "handicapped" room - they're huge..."
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"King suite has plenty of space. South side of property may be more quiet, as away from I-390."
Read review
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