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Home2 Suites by Hilton Rochester Henrietta

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Traveller (78)
Room & Suite (49)
Dining (9)
Overview
Hotel website
999 Jefferson Rd, Henrietta, NY 14623-3213 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2.5 Star accommodation
Additional information
Visit Hotel Website
Offers from Home2 Suites by Hilton Rochester Henrietta
Special Offer: Double Points, Every Stay
Hotel deals
Reviews (647)
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641 results
Traveller rating
385
163
58
23
12
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LanguageEnglish
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385
163
58
23
12
Show reviews that mention
All reviewspocket doornew conceptcharging stationsmall kitchenfull size fridgeroom was spaciousbusiness travelerthin wallswalk in showerfire pitoatmealhome away from homethe sofa bedlots of restaurantswork spacedefinitely stay here againan extended stay
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1 - 5 of 641 reviews
Reviewed 2 days ago

Hard to find driveway in dark due to no clear signs. Room was okay. Think this is more for business travel than leisure. Good breakfast and fitness center and pool looked nice. Would not stay here again. No problems just not impressed.More

Review collected in partnership with Home2 Suites by Hilton
Thank Susan F
Response from Lynn R, Manager at Home2 Suites by Hilton Rochester HenriettaResponded yesterday

Hello Susan F, Thank you for taking the time to review our hotel. We appreciate your comments and are sorry to hear your time with us did not meet your expectations. We do have other Hilton properties in the Rochester area and we do hope...More

Hotel's Favourite
Reviewed 1 June 2018

For my family, having a kitchenette is important and this set-up was awesome. We were driving up from near NYC and arrived after 1am. I called the hotel and asked Brian for extra towels and if the sofa bed could be set up. When we...More

Thank FamilyMan10952
Response from Lynn R, General Manager at Home2 Suites by Hilton Rochester HenriettaResponded 4 June 2018

Hello FamilyMan10952! Thanks for choosing the Home2 Suites Rochester for your recent trip here. We appreciate your comments and are delighted we were able to make your long trip easier when you arrived. I will be sure to pass along your kind words for Brian....More

Reviewed 2 days ago via mobile

Although a HILTON Gold for many years and regular visitor to many different Hilton’s, this was the first time I’ve stayed at a HOME2. Very, very pleasantly surprised with the spacious suite and wish I had been staying with family for several days. Room was...More

Thank nyprof2001
Response from Lynn R, Manager at Home2 Suites by Hilton Rochester HenriettaResponded yesterday

Hello nyprof2001! Thank you for taking the time to review the Home2 Rochester! We are so delighted to hear your time with us was enjoyable! Please visit us again and bring your family! Hope to see you soon!

Reviewed 2 weeks ago via mobile

Imagine coming back at midnight and seeing your hotel door left open and a housekeeping checklist on the counter. That’s what happened to us. The front desk response “oh sorry, we will talk to housekeeping.” Never got a call from a manager until two days...More

Thank Steve T
Response from Lynn R, Manager at Home2 Suites by Hilton Rochester HenriettaResponded 2 weeks ago

Hello Steve T, Thank you for sharing your experience from your stay with us. Please accept our sincere apologizes..This is not something we take lightly and please know, not what is typical of our hotel. I know we can not change what happened,and understand your...More

Reviewed 3 weeks ago

Very nice hotel. Breakfast was tasty but a little cramped. Enjoyed the pool immensely. Only issue was a some trash left in the room when we checked in. Overall I can see this property being on the A list with a little work.

Review collected in partnership with Home2 Suites by Hilton
Thank sabian3008
Response from Chanel S, Front Office Manager at Home2 Suites by Hilton Rochester HenriettaResponded 2 weeks ago

Thank you for your review! We look forward to welcoming you home again soon.

View more reviews
About
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Air Conditioning
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting Rooms
Microwave
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair Access
Beachfront
Room Service
Restaurant
Bar/Lounge
Spa
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Price range
US$115 - US$192 (Based on Average Rates for a Standard Room)
Location
United States > New York > Finger Lakes > Henrietta
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Price range
US$115 - US$192 (Based on Average Rates for a Standard Room)
Location
United States > New York > Finger Lakes > Henrietta
Photos
Traveller (78)
Room & Suite (49)
Dining (9)
Pool & Beach (2)
Business Centre & Event Rooms (2)
Nearby
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Hampton Inn & Suites Rochester / Henrietta
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Nearby RestaurantsSee all 45 restaurants in Henrietta
Bar Louie
125 reviews
.47 km away
Sticky Lips BBQ
488 reviews
.34 km away
Outback Steakhouse
112 reviews
.76 km away
Haveli Indian Cuisine
38 reviews
.20 km away
Nearby AttractionsSee all 8 attractions in Henrietta
Henrietta Mall Antiques
5 reviews
.28 km away
Lasertron
9 reviews
1.42 km away
Blue Toad Hard Cider
17 reviews
.83 km away
Bill Gray's Iceplex
18 reviews
1.41 km away
Questions & Answers
Ask a question
Donald O
10 October 2016|
AnswerShow all 3 answers
Response from Home2SuitesManager | Property representative |
Dear Donald O, We do have a shuttle service at the hotel, unfortunately we only go to the airport. We will certainly arrange a cab for you though, just stop by the desk or give us a call! Sincerely, Mitch DeMeyer General... More
0
Votes
Angela D
14 July 2016|
AnswerShow all 5 answers
Response from Home2SuitesManager | Property representative |
Dear Angela D, Thank you for your question! We try our hardest to keep our pets on either the first or second floor/ We do this for 2 reasons- 1. For the ease of the pet to get outside quickly and 2.to keep the rest of the... More
1
Vote
Room Tips
"The higher the better"
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"My room is 1st floor on main drag and it’s still quiet."
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"Go somewhere else. Location is good but plenty of other choices very nearby."
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"If you want quiet you want a room on the backside of the hotel away from the Jefferson Road."
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