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Hampton Inn & Suites Rochester / Henrietta

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Traveller (32)
Room & Suite (26)
Dining (8)
Ratings and reviews
Certificate of Excellence
  • Excellent73%
  • Very good19%
  • Average5%
  • Poor2%
  • Terrible1%
Travellers talk about
“front desk”(90 reviews)
“king suite”(18 reviews)
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What's included
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
Welcome to the new Hampton Inn & Suites Rochester/Henrietta where our friendly staff is eager to ensure that your stay is nothing less than exceptional. Our hotel is conveniently situated off of the NYS thruway and only 5 miles from the Greater Rochester International Airport. During...
Offers from Hampton Inn & Suites Rochester / Henrietta
Special Offer: Double Points, Every Stay
Hotel deals
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Location and contact
280 Clay Rd, Henrietta, NY 14623-3225
Hotel website
5.7 km to Greater Rochester International Airport
13 restaurants are within a 0.5 km radius
View nearby attractions and restaurants
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (788)
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786 results
Traveller rating
562
156
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17
11
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LanguageEnglish
562
156
40
17
11
Show reviews that mention
All reviewsfront deskbreakfast attendantking suiterochester henriettaroom was cleancomplimentary breakfastthe breakfast arearestaurants and shoppingfitness centereasy accessgreat place to staystay there againeach morningvery nice hotelnew yorknice stayshort drive
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1 - 5 of 786 reviews
Reviewed yesterday via mobile

Great Hampton Inn with A+ service starting from the free hotel shuttle from the ROC airport to the hotel and then shuttle service to nearby Mall and restaurants. Front desk service outstanding. Everything worked well in the business office. My room was comfy and well...More

Thank Randy S
Hotel's Favourite
Reviewed 7 June 2018 via mobile

We do a fair bit of travelling and one hotel can blur into another but this hotel is the exception! From the first time I called the property until we bid a reluctant farewell this hotel shone brighter than the stars in the sky! The...More

2  Thank Brit_Can_Couple
Reviewed 2 weeks ago

Very nice place. Great location near RIT. The room was very clean. The staff was very friendly. I didn't have any issue with this hotel. I'd come back to this hotel if I need a place to stay. Close to many restaurants and Wegmans!

Review collected in partnership with Hampton
Thank 20Sandy03
Reviewed 2 weeks ago

From check in with Malcom, to Mona Lisa making sure breakfast goes smoothly , to the entire staff From housekeeping who brought 2 extra pillows within minutes at 10p! to the front desk staff always ready to help . And the genuine smiles from all...More

Review collected in partnership with Hampton
Thank louise r
Reviewed 2 weeks ago

The reviews for cleanliness were wonderful prior to the stay. My first room had large hairs on the sheets when I checked, signifying they had not been cleaned, the second room had small hairs and crumbs. I sincerely asked if it's possible their washer/dryer was...More

Review collected in partnership with Hampton
Thank ad47408
Response from John-HiltonHelp, on behalf of management at Hampton Inn & Suites Rochester / HenriettaResponded 1 week ago

Dear ad47408, Thank you for your feedback of your recent stay with us. We understand you were unhappy with the cleanliness of your rooms, and we are very sorry for this experience. We take a lot of pride in our guests being satisfied and apologize...More

View more reviews
About
Description
Welcome to the new Hampton Inn & Suites Rochester/Henrietta where our friendly staff is eager to ensure that your stay is nothing less than exceptional. Our hotel is conveniently situated off of ...More the NYS thruway and only 5 miles from the Greater Rochester International Airport. During your stay enjoy endless shopping, dining and entertainment options located nearby in our thriving town of Henrietta, NY. When staying with us you can always count on our clean, spacious and quiet rooms, providing you with the comfort and relaxation needed for a good night's rest and prepare you for the day ahead. Less
Hotel class
Contact Information
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Family
,
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel Amenities
HOTEL FEATURES
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Business Centre with Internet Access
Conference Facilities
Heated pool
Indoor pool
Laundry Service
Meeting Rooms
Microwave
Multilingual Staff
Non-Smoking Hotel
Self-Serve Laundry
Wheelchair Access
Beachfront
Room Service
Restaurant
Bar/Lounge
Spa
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Family
,
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Family
,
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Contact Information
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Family
,
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (32)
Room & Suite (26)
Dining (8)
Pool & Beach (3)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Tuck13041
15 February 2017|
AnswerShow all 2 answers
Response from Kimberlie M | Property representative |
Hi there- Unfortunately we do not have a hot tub in our pool area. Sorry for the inconvenience!
0
Votes
Tuck13041
15 February 2017|
AnswerShow all 2 answers
Response from John B | Reviewed this property |
There is definitely a pool but I don't recall a whirlpool. Suggest you message them to find out for sure. The location does have a web site.
0
Votes
jenna92
8 April 2015|
Answer
Response from Kimberlie M | Property representative |
Hi there! We are not a pet friendly hotel. However, we do have a wonderful pet boarding facility across the street from us names "camp-bow wow". Thanks!
0
Votes
Room Tips
"Ground floor was great. Closer to the pool at least :)"
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"Suites are very spacious"
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"they offer disablity rooms, which tend to be a little bigger, don't be afraid to stay in one."
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"Excellent handicapped accessible room"
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