This is my family’s home away from home. We come twice a year and have really missed not being able to recharge our batteries at W Bali. It’s such a pleasure to be back! Dharma and the team are absolutely awesome and make you feel safe and secure!
Amazing service, staff was very helpful, food was excellent, the pool was amaaaziinngg, my room was airy, bright, very clean, and spacious.. the star was the services.. the hotel staff literally go all the way to help us, making our stay very comfy, pleasant and makes me regret my coming home at the end of my stay.. i wish i could stay there everytime i went to bali, and i will recommend to anyone and everyone... lovvveee W hotel and will always remember my stay
Very friendly and great staff in W bar especially Made & Nando ( very delicious pisang goreng) thank you imam and bu Awi let us late check out Thank you Rebecca for very warmth and hospitality for sure will come back in near future
The hotel itself has a great vibe, helpful staff and wonderful food. The complaints are moreso a warning. Also, the stay was a gift, so we had no idea what to expect. This hotel is completely unfit for elderly people, moreso if they are in a wheelchair. Stairs everywhere, almost no elevator access to the pool and hardly any possibility to go to the beach. The pool also has no railings to get in and out. Shower rooms, while beautiful are very slippery and again, difficult for older people. Yes there is a bathtub in the shower room, but the floor is wet from others taking a shower. Try to get an Oceanview room. Gardenview rooms are extremely dark and dingy with little or no light coming in. Add to that the “mood” recessed lighting and you have a dark box. With your balcony door being the only outside light, the bathroom is only made more dark.…
This place is just supreme and the staff are all spectacularly happy and interested. We had a two bed full with pool and one day left it only for massages and just room serviced and swam for the rest. The breakfasts weee sensational and the food options outside that were also great
From the moment we sat down Pande was at our service, he made sure we got everything we wanted and more! He was an absolute amazing server!! Always made sure we were happy with what we wanted. Thank you Pande for your amazing service!!
Overall is excellent service from Starfish bloo! Thank you so much Winda for taking care of me and family. The food was delicious! We had si much fun! We're definitely coming back again and again! The pool and ambiance is gorgeous and breathtaking view!
Stayed here 2 separate occasions during my long holiday trip. Summary of both pros and cons below. Overall not sure if I would stay here again with the high room rate per night. Pros: - Great spa staff. Very accommodating. - Great service at dinner at a couple of different restaurants on site. - Very good location right by Seminyak beach - Very nice breakfast spread Cons: - TV channels are unbearable to watch - Rooms are pretty old and need to be modernized with USB ports. Had to get my room fixed due to broken shower. - 2nd stay arrival..room was not ready even though was communicated ahead of time and was super rushed - No follow up by staff after noticing Platinum bonus points was not added to account
Had the pleasure of staying at the Hotel W in a villa accommodation. Amazing resort yet the staff made our stay 100% satisfactory. A huge thank you particularly to Don, Gitu, Hari, DK & Every for making our stay 5 star!
my family arrived at the w in Seminyak and were instantly greeted with open arms the staff are nothing but exceptional and super friendly but the team that made the most impact on my family was the WHATEVER WHENEVER TEAM that’s made up of some very special people who include the following Don Dharma DK Andita Ghita Heri Evey Ghama Wina Ngurah Oka Tirtha & Abla these individuals not only made our stay at the W so much more pleasurable then others places we have stayed they also made a lot of effort to make sure we as the guests had everything we needed no matter what and always did it with a smile we most definitely will be back and highly recommended anyone to stay at the W because of this team :)
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing