Riviera Resort & Suites
448 reviews
#9 of 77 Hotels in Wildwood
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3920 Ocean Ave Spencer & Ocean Avenue, Wildwood, NJ 08260-4765
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Room & Suite (44)
Pool & Beach (14)
About
#9 of 78 hotels in Wildwood
Location
Cleanliness
Service
Value
Travellers' Choice
Fully modern facility across from the beach, boardwalk, and amusements. Close to convention center. Two bedroom efficiency suites, private balcony units, and couple whirlpool units with steam sauna. Large heated pool and upper level sundeck. All rooms have microwave, coffeemaker, refrigerator, and in-room safe. Catering to couples and families we provide immaculately clean accommodations with knowledgeable friendly service.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Complimentary instant cofffee
Bicycle rental
Bicycles available
Children's television networks
Taxi service
Electric vehicle charging station
Paid private parking nearby
Wifi
Hot bath
Outdoor pool
Heated pool
Fence around pool
Vending machine
BBQ facilities
Baggage storage
Non-smoking hotel
Outdoor furniture
Picnic area
Sun terrace
Sun umbrellas
ATM on site
First aid kit
Express check-in / check-out
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Room features
Air conditioning
Dining area
Housekeeping
Private balcony
Coffee / tea maker
Kitchenette
Cable / satellite TV
Walk-in shower
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
Laptop safe
Wake-up service / alarm clock
Microwave
Refrigerator
Stovetop
Kitchenware
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Pool view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Family
Languages Spoken
English
Location
Full view
97Great for walkers
Grade: 97 out of 100
48Restaurantswithin 0.5 km
31Attractionswithin 0.5 km
Contact
3920 Ocean Ave Spencer & Ocean Avenue, Wildwood, NJ 08260-4765
Getting there
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448Reviews17Q+A80Room tips
Reviews
Traveller rating
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Popular mentions
+1
Upon check out at this hotel, the clerk never asked, “How was everything?” And, I knew why he didn’t …because it was a mess. First, you have to leave a $20.00 cash deposit for the key of which you get back upon check out. So, if you don’t have cash there’s an ATM machine with a surcharge in the tiny area that serves a lobby/front desk. The room was not worth what we paid ($130.00). The door had no chain for extra security. There was a coffee machine with no coffee provided. The clothes closet was a stand alone, brought separately and placed in the room with no hangers. The window air conditioner was coming apart even though it was operable. The window blinds had seven or eight slats missing from the bottom which meant the entire window was not covered. I put towels and clothes in the window to prevent being exposed. At night, going to the bathroom, I almost slipped on the tiled portion of the floor because it was wet. It rained that night causing the ceiling to drip in four places. I put down towels to soak up the excess water. The bathroom was tiny, and my son’s head (he’s 6’1”) touched the top of the ceiling while he was in the shower. Gnats were coming from the bathroom vent, so we had to make sure the bathroom door was closed. Gnats managed to make their way in the room anyway. Also, the shower hardware is rusted. The artificial plant in the room was not even afforded a nice pot, just the plastic cheap ones that come with the plants when purchased. Even the artificial plants around the pool are in plastic garbage cans instead of decorative pots. These are small changes that can be made that would make a big difference. The pool was decent with warm water, but it is the only redeeming quality of the hotel. I want others to beware of hotels such as this that boasts great reviews (a reviewer from north Jersey gave it such rave reviews that upon entering I thought I was at the wrong place) that don’t truly represent the actual hotel. This hotel needs refurbishing. Even if you’re staying only one night to rest and move on, do not stay here. You deserve better, even if it’s only for one night.…
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Date of stay: September 2020
Value
Rooms
Service
Room Tip: The suites may be presentable, but their rooms leave a lot to be desired
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Helpful
The person at the desk was friendly , the location to the boardwalk is perfect , the pool was clean and fun , the hot tub was great ! The air conditioner worked very well in the room A , the worst fi wAs perfect
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Review collected in partnership with this hotel
Date of stay: August 2020
Helpful
Had a wonderful stay in wildwood for a 1st time. Riviera staff was very efficient and friendly. It was clean and convenient to the beach and resturants. Even the street outside our balcony was kept extremely clean. Pool was a decent size and the maintenance man was friendly and seemed to stay busy doing many things to enhance our stay. Very reasonable price.
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Review collected in partnership with this hotel
Date of stay: August 2019Trip type: Travelled with family
Room Tip: Not sure what this it-but yes I left a nice tip.
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Helpful
Response from Welcome2Wildwood, General Manager at Riviera Resort & Suites
Responded 5 Dec 2019
Thank you for staying with us and sharing your experience. We are a small operation and positive reviews are appreciated by all the staff. We look forward to welcoming you back. Thank you, Steve
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My wife & I stayed in Room 184 on Saturday night, 10/12. One of the the additional features of this room are a steam shower which, according to the instructions, will generate steam about 4 minutes after pushing the on button. We tried our darndest throughout our stay, but there was no steam to be found. We brought this up to John, the on-site manager, and he said he was sorry, but offered no solution other than to note that it was very late in the season. When the subject of a possible refund to some amount came up, he was quick to point out the the rate was very low as it is and any refund would only be $8 - $9. I countered that although the rate may be lower than other times of the year, it was still the full price for this time of the year and that I didn't get full features. Since he was reluctant to take any action, I told to speak with the owner the next time he sees him to see what they think the correct course of action should be taken and left the office. Additionally, the wi-fi, another advertised feature of the resort, was non-functional for all intents and purposes. After several tries I was able to get to Google.com on my Kindle but, when I searched for a place to eat, the connection timed-out before any results came back despite multiple attempts. And this is when there was only 6 other guests in the whole place! Although the room was tidy & clean, I must point out that you may not get all the features you will pay for.…
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Date of stay: October 2019
Location
Service
Sleep Quality
Helpful
RIvieria is my go to hotel in Wildwood. This September I went for a week the beginning of September, and back again the end of September. The first time with two other couples, the second time just me and my husband (19 nights total- with our guests). This is the only hotel I tend to go to in Wildwood. As always the pool was a good temperature in the beginning of September. The second trip was a bit colder as the heat didn’t get turned on early in the morning to allow it time to warm up but the air is also colder at night so takes a bit to warm up. The staff that maintains the grounds is so hard working and always has a friendly hello as he walks by. The only thing I was a little disappointed in was not being offered an upgrade, considering I book here quite often and 9 out of 10 times bring additional guests who book rooms. So as far as customer appreciation or being offered an upgrade was just not there. But I will go back as the location is spot on for walking up to the boardwalk and walking to restaurants. Be fair warned that you do have to give $20 cash deposit for keys and it is returned when you check out, but office does not open until 9:00am so if you want to check out earlier and get on the road you should let the manager know in advance.…
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Date of stay: September 2019
Value
Location
Service
1 Helpful vote
Helpful
PRICE RANGE
US$70 - US$1,235 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
riviera hotel wildwood, riviera motel wildwood
LOCATION
United StatesNew JerseyJersey ShoreCape May CountyWildwood
NUMBER OF ROOMS
36
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Claim Your Listing Frequently Asked Questions about Riviera Resort & Suites
Which popular attractions are close to Riviera Resort & Suites?
Nearby attractions include Wildwood Beach (0.3 km), Morey's Piers and Beachfront Water Parks (0.4 km), and Wildwood Boardwalk (0.4 km).
What are some of the property amenities at Riviera Resort & Suites?
Some of the more popular amenities offered include free wifi, a pool, and free parking.
Which room amenities are available at Riviera Resort & Suites?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Riviera Resort & Suites?
Guests can enjoy barbeque facilities and free instant coffee during their stay.
Is parking available at Riviera Resort & Suites?
Yes, free parking, paid private parking nearby, and paid public parking nearby are available to guests.
What are some restaurants close to Riviera Resort & Suites?
Conveniently located restaurants include Cattle 'n Clover Irish Pub and Steak House, Doo Wop Diner, and Jersey Girl Bar and Restaurant.
Are there opportunities to exercise at Riviera Resort & Suites?
Yes, guests have access to a pool during their stay.
Is Riviera Resort & Suites located near the city centre?
Yes, it is 0.6 km away from the centre of Wildwood.
Are there any historical sites close to Riviera Resort & Suites?
Many travellers enjoy visiting Historic Cold Spring Village (8.4 km), World War II Lookout Tower (14.0 km), and Sunset Beach Gifts (14.1 km).
Does Riviera Resort & Suites have any great views?
Yes, guests often enjoy the city view available here.