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The Heldrich Hotel & Conference Center

772 reviews
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Traveller (149)
Room & Suite (73)
Dining (33)
Overview
  • Excellent42%
  • Very good31%
  • Average17%
  • Poor6%
  • Terrible4%
Travellers talk about
“valet service”(22 reviews)
“state theatre”(23 reviews)
Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4.0 Star Hotel
All hotel details
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Reviews (772)Write a Review
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All reviewsvalet servicestate theatrerutgers universitybeautiful hotelself parkingtrain stationgeorge stfront desk staffbusiness hotelbed was very comfortablefitness centerindoor poolnew jerseyryanweddingcampusjohnson
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1 - 5 of 751 reviews
Reviewed yesterday

My mother-in-law bought me a gift certificate for this spa and unfortunately I was unable to make it before the expiration date. I called them and asked if they would honor it and they said no. What a huge waste of money. Very upset.

Thank moriahfox
Reviewed 6 days ago

My stay was short due to an accomadation for a wedding at a nearby catering hall, however, while there I continually had problems accessing my room via the room key.I had just returned from the wedding at 1:00am and attempted to yet again access my...More

Thank dabooshie
Response from Victor R, Manager at The Heldrich Hotel & Conference CenterResponded 4 days ago

Dear dabooshie, Thank you for letting us know about your experience while staying with us. I apologize that your key did not work when returning to your room. It is our standard policy for guest safety not to give out keys to unregistered guest to...More

Reviewed 6 days ago

My stay was exceptional. Friendly staff at check in and check out which was a breeze both times. Room was clean, smelled fresh with cozy and comfortable bed. Breakfast at Christopher's was very good with attentive wait staff. A positive experience on every level. Oh,...More

Thank jghap
Response from Victor R, Manager at The Heldrich Hotel & Conference CenterResponded 4 days ago

Dear Joe Gonzalez, Thank you for taking the time to write about your recent stay at The Heldrich. I am glad that the Front Desk staff was friendly at check in and at check out. Happy to see that the room was up to standard...More

Reviewed 1 week ago

Trust me... I've been going to New Brunswick for business travel for many years, and despite a few quirks, I choose the Heldrich because: - It is definitely a business traveler hotel - You can sleep in peace without being disturbed by rowdy tourists and...More

1  Thank NineRavens
Response from Victor R, Manager at The Heldrich Hotel & Conference CenterResponded 1 week ago

Dear NineRavens, Thank you for taking the time to let us know about your recent experience with us here at The Heldrich. I am happy to read about all the things you like about us. We are working to keep up with the furniture and...More

Reviewed 2 weeks ago

Could not get a room after check in time of 4:09!!!!!not 12, not 1:00, not 2:00!!!! 4:00 pm!!! And after we were done- no reciept!!! Rooms were clean- service sucked!!! And another guest got charged for another customer s meals!!!!More

Review collected in partnership with this hotel
Thank anthonytC1281LO
Response from Victor R, Manager at The Heldrich Hotel & Conference CenterResponded 2 weeks ago

Dear anthonytC1281LO, Thank you for letting us know about your experience. If you have not received your receipt please reach out to us and we will e-mail it to you immediately. I apologize if you received someone's else bill. Was it corrected? We do hope...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Spa
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Heated pool
Indoor pool
Details
Price range
US$137 - US$244 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$137 - US$244 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (149)
Room & Suite (73)
Dining (33)
Pool & Beach (6)
Business Centre & Event Rooms (8)
Questions & Answers
Ask a question
wine151
7 November 2017|
AnswerShow all 2 answers
Response from Neni10 | Reviewed this property |
While I wasn’t specifically looking for one, the hotel is within a block of a busy business district, so I’m sure there is something within two or three blocks.
0
Votes
Annette H
25 November 2016|
AnswerShow all 3 answers
Response from william s | Reviewed this property |
There are a couple of malls and strip malls within an easy drive no more than 15-20 minutes from the hotel. Taxis reliable and will collect at mall within 10-15 minutes from calling them.
0
Votes
Larry K
8 December 2015|
AnswerShow all 6 answers
Response from Victor R | Property representative |
Valet parking is offered at $25 a day with in/out rights. Parking at the New Brunswick Parking Decks are $20 per day with no in/out rights.
0
Votes
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12
Room Tips
"Don't go to the spa!"
Read review
"Don’t book unless you prefer rudeness from staff"
Read review
"The Stage will sell you package wine from their nice list!"
Read review
"Ask for a room other than on the front of the hotel because of the noise"
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