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Stayed over the Christmas holiday. I was very disappointed with the service. Although the staff was friendly but came of short of delivering to my expectations. I had to spend a day without heat (no portable heat was offered ). I did move to another...More
The trip started great. We had a great day at the Ocean County First Night program on the Seaside Boardwalk. Then when we tried to check-in, the trip took a negative turn. There was only one person at the desk and he seemed to be...More
I arrived before check-in time to the hotel they gave me a handicapped room claiming there was no standard room that was ready. I arrived in the room the bathroom was dirty and the room was 56 degrees that's freezing cold. This was not what...More
The hotel is close to the highway & there are plenty of options for places to eat. It has a nice set up, we had a 2 bedroom that was spacious.
The reasons I rated it so low was:
-it doesnt seem like the shower...More
Response from pamela b, Assistant General Manager at Residence Inn by Marriott Neptune at Gateway CentreResponded 13 December 2017
We do value your feedback it helps us to make necessary changes/improvements to ensure every guest has a positive Marriott experience. We sincerely apologize, do hope you give us another opportunity if your future travels bring you back to our area.
I arrived an hour early to check in only to find out that the hotel over booked and they wanted to send me to another hotel. I had 6 people and if I had wanted to book another hotel I would have. The other hotel...More
Response from pamela b, Assistant General Manager at Residence Inn by Marriott Neptune at Gateway CentreResponded 15 November 2017
It is always our mission to accommodate each and every guest with room reserved unfortunate things beyond our control happens sometime. We appreciate and value all our guest and welcome any feedback they choose to offer.
US$105 - US$278 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Residence Inn Neptune At Gateway Centre Hotel Neptune ,