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Hampton Inn Neptune/Wall

4 McNamara Way Adjacent To The Jersey Shore Premium Outlets, Neptune, NJ 07753-3100
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Traveller (70)
Room & Suite (34)
Dining (11)

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About

#1 of 6 hotels in Neptune
Location
Cleanliness
Service
Value
If you’re looking for a quiet hotel in Neptune, look no further than Hampton Inn Neptune/Wall. Guest rooms offer 55 inch HD TV, in room coffee maker, refrigerator, and microwave. Hampton Inn Neptune/Wall makes getting online easy as free wifi is available. You can also take advantage of some of the amenities offered by the hotel, including a 24 hour fitness center, newspaper, and express check-in and check-out. In addition, guests can enjoy an indoor heated pool and free breakfast during their visit. As an added convenience, there is free parking available to guests. Best of all, Hampton Inn Neptune/Wall makes it easy to experience some great Neptune and Asbury Park attractions. The staff at Hampton Inn Neptune/Wall looks forward to serving you during your upcoming visit.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Kids stay free
Business Centre with Internet Access
Conference facilities
Parking
Wifi
Indoor pool
Heated pool
Breakfast available
Breakfast buffet
Meeting rooms
Baggage storage
Gift shop
Newspaper
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Laundry service
Self-serve laundry
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Room features
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Microwave
Refrigerator
Flatscreen TV
Complimentary toiletries
Safe
Telephone
Wardrobe / wardrobe
Iron
Wake-up service / alarm clock
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Green
Modern
Languages Spoken
English
Hotel links
Special Offer:Price Match Guarantee

Location

4 McNamara Way Adjacent To The Jersey Shore Premium Outlets, Neptune, NJ 07753-3100
Hampton Inn Neptune/Wall
832Reviews16Q+A53Room tips
Traveller rating
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  • 60
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  • 33
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dol70re wrote a review Jun 2022
306 contributions41 helpful votes
If it wasn't for night shift front desk receptionist our stay would have been wonderful. Very clean place, great breakfast with variety of foods from waffles, omelets, cereals, yogurts to many fresh fruits. Kitchen assistants very pleasant. Room cleaning personnel was also very nice.
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Review collected in partnership with Hampton
Date of stay: June 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Alex K, General Manager at Hampton Inn Neptune/Wall
Responded 26 Jun 2022
Thanks for the lovely review! We're delighted you enjoyed your time at Hampton Inn Neptune/Wall, NJ! It's fantastic you appreciated our delicious breakfast selection. We care deeply about the happiness and satisfaction of our guests and your praise for our food lets us know we're doing our job. We look forward to hosting you again soon for another amazing experience. Have a lovely day!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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David L wrote a review Jun 2022
Estero, Florida1 contribution
Hotel room was dirty. Stayed for 6 days and never saw housekeeping for the entire time. They blame it on covid. Extra cleaning between guests should be a normal procedure. Not at this hotel. If you have the choice to select another hotel, do so. Stay away from this location.
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Review collected in partnership with Hampton
Date of stay: June 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Alex K, General Manager at Hampton Inn Neptune/Wall
Responded 23 Jun 2022
We appreciate you taking the time to share your feedback, David L. Your experience is not up to the quality and standard we usually provide for our guests. It's unfortunate you had such challenges with our accommodations and that our new housekeeping services failed to exceed your expectations. We do have it posted in all of our guest rooms that our housekeeping services are now by request. We do hope you allow us another opportunity to share a more positive experience with you soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jeffrey F wrote a review Jun 2022
1 contribution
came back at 10 pm to find the TV did not work told there was a power outage in morning once again called--some came up in the room 2 controllers ---the classic one marked Samsung did not function Employee said 2 months ago new system PLACED. NO INSTRUCTIONS LEFT He told lots of guest have similar problems Breakfast Room tables no cleaned dirty!!!
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Date of stay: June 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Alex K, General Manager at Hampton Inn Neptune/Wall
Responded 14 Jun 2022
We appreciate your feedback, L2834UVjeffreyf. We're disheartened that your time with us was less than ideal. We regret that our hotel failed to meet your expectations. We will be sure to alert the appropriate members of our team to rectify these issues. We care deeply about our guests and want to provide the best service possible. Thank you for bringing these concerns to our attention. We hope you give us another chance to host you soon so we can share a more positive experience.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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JS94 wrote a review May 2022
New Jersey97 contributions16 helpful votes
My husband and son stayed here for a basketball tournament. They were very satisfied - helpful and pleasant staff, comfortable beds (if you read my reviews, this is important to us), clean and reasonably updated room, very close to the tournament venue. And breakfast was decent! The only reason why it doesn't get a 5 is because the pillows are very lumpy and uncomfortable. This seems to be a common issue with hotels - just don't understand that! But we would definitely stay here again.
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Date of stay: May 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Alex K, General Manager at Hampton Inn Neptune/Wall
Responded 10 May 2022
Thank you for sharing this glowing review! We are delighted to hear about your experience at Hampton Inn Neptune/Wall, NJ! We truly appreciate your kind words regarding our team. It's wonderful that you felt valued by each member of our top-notch team. We strive to provide our guests with the warmest hospitality and most efficient service, so this is fantastic to hear! Your compliments are not only rewarding, but also encouraging. We'd love to share another positive, fun experience with you in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Dawn M wrote a review Apr 2022
1 contribution
From the time you arrive you feel welcomed. There is always coffee and water available. Fresh fruit to grab. Staff is helpful and friendly. There are several choices for breakfast. Stay at the hot buffet or grab and go. We had both, either choice is very filling. And let me not forget my name was on the TV scene when I arrived. A very special and welcoming touch. This hotel is a must try in my opinion.
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Review collected in partnership with Hampton
Date of stay: April 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Alex K, General Manager at Hampton Inn Neptune/Wall
Responded 20 Apr 2022
Thank you for taking the time to leave this wonderful review, Dawn M! We're thrilled to know you enjoyed your stay at Hampton Inn Neptune/Wall, NJ so much! We strive for excellence so we're pleased to hear you appreciated not only our courteous staff and breakfast selection, but also our amenities! Your praise lets us know we're succeeding! We can't wait to host you again for yet another unforgettable visit! Have a lovely day!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jeffry D wrote a review Apr 2022
Ostend, Belgium31 contributions32 helpful votes
Everybody was friendly and breakfast was good. But the room was very outdated and not completely clean. The toilet roll holder was rusted. The sliding doors of the wardrobe did not work properly because they were no longer on the rail. Please Hilton renovate this hotel. There were a lot of fingerprints on doors desk,...
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Review collected in partnership with Hampton
Date of stay: April 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Alex K, General Manager at Hampton Inn Neptune/Wall
Responded 14 Apr 2022
We appreciate your feedback, Jeffry. We're glad you appreciated our great staff and breakfast, but we're disappointed that your stay with us was less than ideal. We regret that our overall ambiance and cleanliness failed to meet your standards. We will address your concerns with our team moving forward. We hope to have you stay with us again so we can share a more positive experience with you.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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kathiannbennett wrote a review Feb 2022
Dover, Delaware1 contribution
Everything was excellent. All employees were extremely friendly and very helpful. Would highly recommend this hotel for everyone. Very clean and the breakfast was excellent.thank you for a wonderful experience.
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Review collected in partnership with Hampton
Date of stay: February 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Alex K, General Manager at Hampton Inn Neptune/Wall
Responded 9 Feb 2022
Thanks for the excellent review! We're delighted your time at Hampton Inn Neptune/Wall, NJ was so outstanding as providing our guests with an excellent experience is very important to us. It's fantastic you appreciated our cleanliness and breakfast offerings as well as our team. That's what we like to see! We look forward to hosting you again soon for another fantastic experience.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Not Happy wrote a review Feb 2022
SCOTCH PLAINS1 contribution1 helpful vote
Booked a wedding block we had 25 rooms booked. When I had a question about the charges, the manager wouldn't even get on the phone. My advice book elsewhere, if you have any issues they will not help.
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Date of stay: January 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Dominique Ervin, General Manager at Hampton Inn Neptune/Wall
Responded 5 Feb 2022
467frankm, Thank you for the time for your review. The Front Office Manager, Letchia, was the person who you were speaking with in regards to the complimentary suite for the bride and groom. Since you were not on the reservation or the room block agreement, she was unable to assist further than referring back to the signed agreement. If you have questions in regards to your charges on your specific reservations, please contact me directly at 732-455-4102. Safe travels in 2022!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Kgershman wrote a review Feb 2022
10 contributions
Our positive experience started with being greeted by Lori who treated us like guests in her home. The hotel is very clean, comfortable beds, good breakfast and warm clean pool. Laurie and Bill who is in charge of maintenance continued to provide outstanding customer service. Great location to sites on the Jersey Shore. We are travelers and stay in many hotels. Great stay!
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Date of stay: February 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Alex K, General Manager at Hampton Inn Neptune/Wall
Responded 5 Feb 2022
Thank you for taking the time to leave this wonderful review, Kgershman! We're thrilled to know you enjoyed your stay at Hampton Inn Neptune/Wall, NJ so much! We strive for excellence so we're pleased to hear you appreciated not only our friendly staff and clean, comfortable rooms, but also our breakfast, pool, and location! Your praise lets us know we're succeeding! We can't wait to host you again for yet another unforgettable visit! Have a lovely day!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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izzatunda wrote a review Feb 2022
1 contribution
I stayed at the hotel during the blizzard; I had a discount rate of 30 % from my job; I wish I got more discount! Overall the service was excellent. The room was clean, and I rested like a baby. I did not visit the pool area and the work-up room during this stay; on my next visit, I will stop by!
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Review collected in partnership with Hampton
Date of stay: January 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Alex K, General Manager at Hampton Inn Neptune/Wall
Responded 5 Feb 2022
Thanks for the 4-star rating and review, izzatunda! We're thrilled you had such a pleasant time at the Hampton Inn Neptune/Wall, NJ! We strive to offer top-notch service and convenience for our guests. It's fantastic you enjoyed our service and clean rooms so much. That's what we like to see! We look forward to sharing an even better experience with you next time. Have a lovely day!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Not the right property for you?
There are more places to choose from in the Neptune area.
PRICE RANGE
HK$1,157 - HK$1,681 (Based on Average Rates for a Standard Room)
LOCATION
United StatesNew JerseyJersey ShoreNeptune
NUMBER OF ROOMS
109
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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HAMPTON INN NEPTUNE/WALL - Prices & Hotel Reviews (NJ)