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Hampton Inn Neptune/Wall

4 McNamara Way Adjacent To The Jersey Shore Premium Outlets, Neptune, NJ 07753-3100
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Traveller (70)
Room & Suite (34)
Dining (11)

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About

#1 of 6 hotels in Neptune
Location
Cleanliness
Service
Value
If you’re looking for a quiet hotel in Neptune, look no further than Hampton Inn Neptune/Wall. Guest rooms offer 55 inch HD TV, in room coffee maker, refrigerator, and microwave. Hampton Inn Neptune/Wall makes getting online easy as free wifi is available. You can also take advantage of some of the amenities offered by the hotel, including a 24 hour fitness center, newspaper, and express check-in and check-out. In addition, guests can enjoy an indoor heated pool and free breakfast during their visit. As an added convenience, there is free parking available to guests. Best of all, Hampton Inn Neptune/Wall makes it easy to experience some great Neptune and Asbury Park attractions. The staff at Hampton Inn Neptune/Wall looks forward to serving you during your upcoming visit.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Kids stay free
Business Centre with Internet Access
Conference facilities
Parking
Wifi
Indoor pool
Heated pool
Breakfast available
Breakfast buffet
Meeting rooms
Baggage storage
Gift shop
Newspaper
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Laundry service
Self-serve laundry
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Room features
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Microwave
Refrigerator
Flatscreen TV
Complimentary toiletries
Safe
Telephone
Wardrobe / wardrobe
Iron
Wake-up service / alarm clock
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Green
Modern
Languages Spoken
English
Hotel links
Special Offer:Price Match Guarantee

Location

4 McNamara Way Adjacent To The Jersey Shore Premium Outlets, Neptune, NJ 07753-3100
Hampton Inn Neptune/Wall
832Reviews16Q+A53Room tips
Traveller rating
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Amy F wrote a review Apr 2023
Griswold, Connecticut14 contributions8 helpful votes
Pros - + Good breakfast - bit of everything. + Location was good. + Staff was helpful. They promptly dealt with some inconsiderate adults next door who thought it was okay to allow their 2 yr old to jump on and off the bed while screaming at 1 am. + Check-in and check-out was easy. Cons - - Exterior doors did not have keypad entry. - Noisy rooms ….beds are back to back on the walls. - Pet fee seemed high for one night. - Dings in room (206) ….mirrored door to closet was broken (magnet not working) so it would remain open blocking the walkway to the bathroom, paint chipping from ceiling near window. - Heavy marijuana smell coming from room next door. So much so that it woke me at 6 am. - No digital key. - Price of room was too high for this hotel.
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Date of stay: April 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from reviews+hineptune@thesocialstation.com, General Manager at Hampton Inn Neptune/Wall
Responded 5 Apr 2023
Thank you for sharing your feedback, Amy. Were glad to hear you enjoyed our delicious breakfast, prime location and friendly staff. We truly value your feedback and well address your concerns with our soundproofing, billing policy and condition and value of our rooms with the appropriate members of our team so we may improve for the future. We look forward to hosting you again next time youre in town. Thank you for taking the time to share.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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kevinkorell wrote a review Dec 2022
Lakewood, New Jersey380 contributions169 helpful votes
I am a Hilton Honors Diamond member, and as such I like to stay at different properties across the portfolio. This was a short weekend stay, not far from home just to get away from the usual grind. As always I checked in and chose my room via the app the day before the stay. Upon arrival and parking in the Diamond specific parking area, I proceeded directly to my room. I found it to be larger than expected and noticeably clean. Plenty of room to spread out. The bathroom was also adequate with plenty of space for my toiletries. No issues with hot water. Somewhat later I went down to the desk to claim my spring water and snack, and at that time my status was recognized by friendly staff. In the morning I enjoyed the complimentary breakfast. I rate this Hampton the
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Date of stay: November 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Alex K, General Manager at Hampton Inn Neptune/Wall
Responded 2 Dec 2022
Thanks for the great review, Kevin! It's wonderful you enjoyed your stay at Hampton Inn Neptune/Wall, NJ so much! We strive for excellence so we're thrilled you appreciated not only our spacious rooms and clean accommodations, but also our friendly staff, delicious breakfast and affordable property! Your praise lets us know we're doing our job! We can't wait to host you again soon for another amazing experience!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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TREK39 wrote a review Nov 2022
Brooklyn, New York376 contributions162 helpful votes
Very nice hotel. Large room. Fridge and microwave. Allowed late check...we are Hilton honor members. Nice gym. We had one issue. The bathroom door had to he pushed strongly to close. Lost 1 star ....partly because of that
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Date of stay: November 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Alex K, General Manager at Hampton Inn Neptune/Wall
Responded 21 Nov 2022
Thank you for taking the time to share your review with us, TREK39. We're glad to hear you had such a great experience with us. We care about the satisfaction of our guests so we appreciate you letting us know what we can do to make your stay perfect. We'll make sure to communicate your feedback to our team. We're looking forward to sharing an even more pleasant experience with you soon. Thank you again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Dionne M wrote a review Nov 2022
1 contribution
When I arrived, I was greeted warmly, and check-in was a breeze. My room was situated a bit closer to the elevator than I prefer, but I wasn't going to complain about that because the front desk clerk told me the hotel was sold out due to multiple wedding parties lodging there for the weekend. What I did complain about was the fact that either Trip Advisor or Hampton Inn "double booked" my room! While I was relaxing after a LONG day of travel and other events, I was about to eat my snack and call it a day, when I heard the key card unlock my door, and 3 people walked into my room! Needless to say, I was scared out of my wits because this is how people end up missing! This is a dangerous safety concern that should NEVER have happened! The 3 intruders and I went down to the
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Date of stay: November 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Alex K, General Manager at Hampton Inn Neptune/Wall
Responded 15 Nov 2022
Thank you for sharing your feedback, dionnem739. We strive to provide our guests with a wonderful experience from beginning to end so it's great you enjoyed our efficient check-in process. Please know your feedback regarding our reservation system, security and front desk staff will be addressed with the appropriate members of our management team so we may improve for the future. Our General Manager will be reaching out to you in regards to this to ensure you are properly compensated for the error. We hope you'll give us another opportunity to provide you with the quality experience we're truly capable of sharing with our guests. Thank you again for the feedback.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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nikkimezz wrote a review Sept 2022
1 contribution
Great stay at the be best Hampton Inn I’ve been at. Clean hotel with an upbeat friendly vibe. Pool and fitness center were great and so spacious and clean. Breakfast was plentiful and generous. Will come back again.
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Review collected in partnership with Hampton
Date of stay: September 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Alex K, General Manager at Hampton Inn Neptune/Wall
Responded 13 Sept 2022
Thank you for taking the time to leave this wonderful review, nikkimezz! We're thrilled to know you enjoyed your stay at Hampton Inn Neptune/Wall, NJ so much! We strive for excellence so we're pleased to hear you appreciated not only our cleanliness, fun ambiance, and awesome facilities, but also our delicious breakfast selection! Your praise lets us know we're succeeding! We can't wait to host you again for yet another unforgettable visit!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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dol70re wrote a review Jun 2022
306 contributions41 helpful votes
If it wasn't for night shift front desk receptionist our stay would have been wonderful. Very clean place, great breakfast with variety of foods from waffles, omelets, cereals, yogurts to many fresh fruits. Kitchen assistants very pleasant. Room cleaning personnel was also very nice.
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Review collected in partnership with Hampton
Date of stay: June 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Alex K, General Manager at Hampton Inn Neptune/Wall
Responded 26 Jun 2022
Thanks for the lovely review! We're delighted you enjoyed your time at Hampton Inn Neptune/Wall, NJ! It's fantastic you appreciated our delicious breakfast selection. We care deeply about the happiness and satisfaction of our guests and your praise for our food lets us know we're doing our job. We look forward to hosting you again soon for another amazing experience. Have a lovely day!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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David L wrote a review Jun 2022
Estero, Florida1 contribution
Hotel room was dirty. Stayed for 6 days and never saw housekeeping for the entire time. They blame it on covid. Extra cleaning between guests should be a normal procedure. Not at this hotel. If you have the choice to select another hotel, do so. Stay away from this location.
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Review collected in partnership with Hampton
Date of stay: June 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Alex K, General Manager at Hampton Inn Neptune/Wall
Responded 23 Jun 2022
We appreciate you taking the time to share your feedback, David L. Your experience is not up to the quality and standard we usually provide for our guests. It's unfortunate you had such challenges with our accommodations and that our new housekeeping services failed to exceed your expectations. We do have it posted in all of our guest rooms that our housekeeping services are now by request. We do hope you allow us another opportunity to share a more positive experience with you soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jeffrey F wrote a review Jun 2022
1 contribution
came back at 10 pm to find the TV did not work told there was a power outage in morning once again called--some came up in the room 2 controllers ---the classic one marked Samsung did not function Employee said 2 months ago new system PLACED. NO INSTRUCTIONS LEFT He told lots of guest have similar problems Breakfast Room tables no cleaned dirty!!!
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Date of stay: June 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Alex K, General Manager at Hampton Inn Neptune/Wall
Responded 14 Jun 2022
We appreciate your feedback, L2834UVjeffreyf. We're disheartened that your time with us was less than ideal. We regret that our hotel failed to meet your expectations. We will be sure to alert the appropriate members of our team to rectify these issues. We care deeply about our guests and want to provide the best service possible. Thank you for bringing these concerns to our attention. We hope you give us another chance to host you soon so we can share a more positive experience.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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JS94 wrote a review May 2022
New Jersey97 contributions16 helpful votes
My husband and son stayed here for a basketball tournament. They were very satisfied - helpful and pleasant staff, comfortable beds (if you read my reviews, this is important to us), clean and reasonably updated room, very close to the tournament venue. And breakfast was decent! The only reason why it doesn't get a 5 is because the pillows are very lumpy and uncomfortable. This seems to be a common issue with hotels - just don't understand that! But we would definitely stay here again.
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Date of stay: May 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Alex K, General Manager at Hampton Inn Neptune/Wall
Responded 10 May 2022
Thank you for sharing this glowing review! We are delighted to hear about your experience at Hampton Inn Neptune/Wall, NJ! We truly appreciate your kind words regarding our team. It's wonderful that you felt valued by each member of our top-notch team. We strive to provide our guests with the warmest hospitality and most efficient service, so this is fantastic to hear! Your compliments are not only rewarding, but also encouraging. We'd love to share another positive, fun experience with you in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Dawn M wrote a review Apr 2022
1 contribution
From the time you arrive you feel welcomed. There is always coffee and water available. Fresh fruit to grab. Staff is helpful and friendly. There are several choices for breakfast. Stay at the hot buffet or grab and go. We had both, either choice is very filling. And let me not forget my name was on the TV scene when I arrived. A very special and welcoming touch. This hotel is a must try in my opinion.
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Review collected in partnership with Hampton
Date of stay: April 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Alex K, General Manager at Hampton Inn Neptune/Wall
Responded 20 Apr 2022
Thank you for taking the time to leave this wonderful review, Dawn M! We're thrilled to know you enjoyed your stay at Hampton Inn Neptune/Wall, NJ so much! We strive for excellence so we're pleased to hear you appreciated not only our courteous staff and breakfast selection, but also our amenities! Your praise lets us know we're succeeding! We can't wait to host you again for yet another unforgettable visit! Have a lovely day!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Not the right property for you?
There are more places to choose from in the Neptune area.
PRICE RANGE
HK$1,150 - HK$1,650 (Based on Average Rates for a Standard Room)
LOCATION
United StatesNew JerseyJersey ShoreNeptune
NUMBER OF ROOMS
109
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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HAMPTON INN NEPTUNE/WALL - Prices & Hotel Reviews (NJ)