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All reviews the jersey shore front desk asbury park pancake machine door stop the breakfast area major road yogurt small refrigerator great property free breakfast is wedding guests short drive would stay here again parking lot business center tiara
Amazing breakfast. Lovely personnel in the front desk. Not happy housekeeping/breakfast personnel and no soundproofing at the room's door! I woke up twice with people chatting at the corridor and banging doors of neighbour bedrooms. Not good!
Thank Henrique P
Response from Jenny H, Manager at Holiday Inn Express NeptuneResponded 3 weeks ago
Thank you for your review and feedback. We will review your comments with management and work on improving moving forward. Thank you again, and we hope you choose to stay with us again soon.
I stay at this location twice a month for business. Tiara at the front desk is excellent and has been there for 6 years plus. Rooms are clean, hot breakfast and the morning great for business travelers.More
Thank Jerome C
Response from Jenny H, Manager at Holiday Inn Express NeptuneResponded 13 April 2018
Wow - thank you so much! We are thrilled that you have chosen to stay with us again and had another terrific stay. We will be sure to share your comments with Tiara and the rest of the staff as I am sure it will...More
We traveled here to be close to Seaside Park, NJ. Never been to the Jersey shore and wanted a peek. The hotel was very nice, clean and modern. The day staff was very Nice.There was a problem with the key to the room. We had...More
Here I go again. Stayed here Jun 2015 and gave it a bad review. It's now August 2018, stayed again. Some things don't change. The main reason NOT to stay here is the slamming of everyone's room doors all hours of the night. Nobody is...More
Response from Jenny H, Manager at Holiday Inn Express NeptuneResponded 10 August 2018
We sincerely apologize this was your experience. We have addressed your concerns with management, and we will look into ways to improve moving forward.
Let it be noted that the only reason that this particular hotel has high ratings in Neptune, is because there are so few options locally. That being said, The staff was delightful and attentive. Easy check in. Parking lot right our front so no long...More
1 Thank wkdudiva
Response from Jenny H, Manager at Holiday Inn Express NeptuneResponded 6 August 2018
Thank you for your review! We greatly appreciate your feedback, and we hope you choose to stay with us in the future.
Stay Smart(R) at the brand new Holiday Inn Express Hotel of Neptune, NJ, ideally situated near exit 102 (coming from the North) and exit 100B (coming from the South) of the Garden State Parkway, minutes from the Jersey Shore Premium Outlets, Asbury Park Boardwalk and beautiful Jersey Shore Beaches. Enjoy our wide array of just built first-class features - a heated, indoor pool, 24-hour business center and state-of-the-art fitness center. We offer attentive service with a personal touch. Guests must be 21 years of age or older to check in (some exceptions apply). Valid photo ID and credit card required at check in. For arrivals from Memorial Day through Labor Day, cancellations may be made by 6pm at least one day prior to arrival. For arrivals after Labor Day and before Memorial Day, cancellations may be made by 6pm on the day of arrival.
Depending where the concert venue, we are about four to five miles from Asbury Park which is about a 10-15 minute drive from the hotel. If you have any further questions, please don't hesitate to call the hotel... More
Depending where the concert venue, we are about four to five miles from Asbury Park which is about a 10-15 minute drive from the hotel. If you have any further questions, please don't hesitate to call the hotel. Thanks!