Best Western Rutgers University Hotel
Best Western Rutgers University Hotel
195 Nj-18, East Brunswick, NJ 08816
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Avg. HK$725 /night, 9/15 - 9/16
HK$1,092
per night
HK$882
per night
HK$671
per night
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3.5
#7 of 8 hotels in East BrunswickLocation
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HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Budget
Business
Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Kids stay free
Business Centre with Internet Access
Meeting rooms
Non-smoking hotel
Wifi
Restaurant
Dry cleaning
Room features
Air conditioning
Room service
Room types
Non-smoking rooms
Location
195 Nj-18, East Brunswick, NJ 08816
Getting there
John Wayne Airport
8.4 km•
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Long Beach Municipal Airport
35.4 km•
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Car Hire
35 Restaurants
within 1 kilometer
2 Attractions
within 1 kilometer
409Reviews0Q+A25Room tips
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Detailed Reviews
The mattress was comfortable in the King Size Deluxe room and the tv worked well, the fridge was cold and the microwave made my soup warm enough. The room was clean and quiet, but there were issues still lingering.
The air conditioning. It didn't work and the windows didn't open. Even set to 60° with the fan on high the vent exhaled leisurely at a balmy 78° the entire time. This combined with the oddly clingy sheets made for a very sweaty night which was hardly remedied by the deafening and cramped "jet tub".
On the subject of that "jet tub" let's be extremely clear, if you're picturing a jacuzzi you are sorely mistaken. It's a bath tub. A bath tub with 6 jets that will happily send all of the water out of the tub and onto the nicely tiled floor.
All in all I would probably stay there again if I had to but it wouldn't be my first choice.
The air conditioning. It didn't work and the windows didn't open. Even set to 60° with the fan on high the vent exhaled leisurely at a balmy 78° the entire time. This combined with the oddly clingy sheets made for a very sweaty night which was hardly remedied by the deafening and cramped "jet tub".
On the subject of that "jet tub" let's be extremely clear, if you're picturing a jacuzzi you are sorely mistaken. It's a bath tub. A bath tub with 6 jets that will happily send all of the water out of the tub and onto the nicely tiled floor.
All in all I would probably stay there again if I had to but it wouldn't be my first choice.
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Date of stay: June 2023Trip type: Travelled as a couple
Room Tip:Â Parking gets pretty tight when the Hooters is busy.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Relations Manager, General Manager at Best Western Rutgers University Hotel
Responded 28 Jun 2023
Dear Excursion15011822018, Thank you for taking the time to share your review and experience. We are glad to know you found us a clean, mattress was comfortable, and enjoyed our hotel's amenities provided. We have shared your feedback with our staff to ensure we continuously work on bettering our service, especially with the AC and the sheets. We will do our best to make sure your next stay with us is completely satisfactory. We look forward to hosting you again in the future!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
After a horrible experience at another hotel in the area that was so disgusting we couldn't stay, we booked this last minute. Upon arrival, staff was friendly and helpful. Room was clean and had amenities such as an iron, coffee maker and blow dryer. There is an attached Hooters restaurant where we grabbed dinner after a long day and had a great experience. Reasonable rates and a good place to stay.
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Date of stay: April 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Relations Manager, General Manager at Best Western Rutgers University Hotel
Responded 3 Jul 2022
Dear J3822MEemilyb, Thank you so much for your kind words. I’m so pleased that you found us a clean and pleasant place to stay and that our amenities were to your liking. We take real pride in this hotel and in serving guests like you, and I’m extremely happy that you had such a pleasant stay. We look forward to having you with us again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The room came with "breakfast". It was a grab bag of cookies and a protein bar. The hotel is old, and showing it's age. Apparently the conference business is good. The room was tired, But overall we slept well. The TV worked and we were tire from a full day of driving. I will say there is a restaurant that is attached to the hotel, a"Hooters", which was a first for my wife. But the food was good, the beer was cold and the price was right.
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Date of stay: August 2021
Location
Cleanliness
Service
Room Tip:Â The hotel is surrounded by highways. But it was fairly quiet nonetheless.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Aleksandar Runtevski, Sales at Best Western Rutgers University Hotel
Responded 7 Jan 2022
Dear Guest, Thanks for staying with us. We appreciate your feedback! We are glad that you enjoyed your meal and cold beer at HOOTERS, and you had a good sleep. Happy travels...we hope to see you again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed with wife and 9mo baby, I regret wasting my money here. I could’ve panettone $20 more stayed in a better hotel like a Holiday Inn or BestWestern. Staff is unfriendly and lie to customers when they ask anything like Lint-roll, coffee, etc.
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Review collected in partnership with this hotel
Date of stay: March 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Relations Manager, General Manager at Best Western Rutgers University Hotel
Responded 3 Jul 2022
Dear rmeega957776, Thank you for your recent stay and for taking the time to share your insightful comments. It saddens us to hear that we failed to meet your expectations and you found your stay unsatisfactory especially with the condition of the hotel, the service and our staff. Please accept our apologies for any issues you had with your room; we will address the concerns you raised with our team and work together on making improvements. We're grateful for your comments and wish you the very best in your future travels.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We made our reservation thinking it would be a great getaway with some downtime for a swim. We weren’t acknowledged as Wyndham reward members. There was no pool or hot tub, no hot breakfast, no Wyndham rewards member points or discount given
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Review collected in partnership with this hotel
Date of stay: December 2019Trip type: Travelled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I was very happy as always with the Wyndham hotels. The staff was courteous and saw to my needs. The woman that made up my room was very efficient and gave me extra supplies since it was a four day stay. I use this chain every month and all the locations are very good
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Review collected in partnership with this hotel
Date of stay: August 2021Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Aleksandar Runtevski, Sales at Best Western Rutgers University Hotel
Responded 7 Jan 2022
Dear Lawrence, Thank you very much for your kind words! Days Hotel Conference Center staff is glad to be recognized for their hard work. We treat our guests as a family, and we love to see them leave happy. Happy travels from all of us, and we hope to see you again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
When I booked the hotel the pictures of the property showed updated rooms, an outside lounge area and a gym, I was also advised that there was a breakfast. Well when I arrived the placed looked more like a dated motel, there was no outside area, the gym was closed and there was no breakfast. I was advised by the front desk that the pictures in the ad were not the actual pictures of that particular location. I was extremely disappointed tricked. I would have never booked that hotel if I had known that.
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Review collected in partnership with this hotel
Date of stay: May 2023Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Relations Manager, General Manager at Best Western Rutgers University Hotel
Responded 21 May 2023
Dear 827pj2023, Thank you for evaluating your stay at our hotel and sharing your review. We are sorry for your disappointment with the delay you encountered during check-in. Your feedback is valuable to us as it helps us improve our service moving forward. We also apologize for the condition of the hotel, breakfast, gym, and the issues you underwent during your visit with us and for not solving it to your satisfaction. We take such concerns seriously, and we will share your comments with our housekeeping team as we strive to enhance our guest experience at all levels. We are grateful for your patience, and we hope you will consider a return visit so that we can make it up to you.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
No hot water. Very disappointing! Raised it at the front desk but was updated that nothing could be done until Monday. A janitor was supposed to come in an hour to take a look but never showed up. Had to checkout without shower.
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Review collected in partnership with this hotel
Date of stay: June 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Relations Manager, General Manager at Best Western Rutgers University Hotel
Responded 28 Jun 2023
Dear gkumarp81, Thank you for taking the time to write such a thorough and detailed review regarding your most recent stay. I hope you will accept our sincerest apologies for not having hot water and these maintenance mishaps that you have encountered and that you did not receive immediate action regarding the necessity of correcting such issues as quickly as possible. It is through feedback like yours that we are able to quickly address housekeeping, maintenance, and staff courtesy issues. We promise to deliver and match your expectations in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We would not stay at this hotel again as its rooms are loud while trying to sleep due to the high volume of vehicle traffic on the two highways, I-95 and local Route 118, located adjacent to the property. We stayed in a room on the top floor that was likely in the quietest area and still could not sleep the first night. The second night was better after we bought ear plugs. If you have to stay here, bring ear plugs!!
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Date of stay: July 2024Trip type: Travelled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Room Tip:Â We would not stay at this hotel again as its rooms are loud while trying to sleep due to high...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Overpriced for the ware down property with bad smells and delapidating carpets, moistures and molds in the walls and old barely working unclean a/c equipment. The continental hot breakfast as we know it, does not exist here and only one rotten banana one snack and a coffee is given to you if you ask downstairs. Renovation for new carpets, new showers, and new paint is long past due here!
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Review collected in partnership with this hotel
Date of stay: September 2022Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Relations Manager, General Manager at Best Western Rutgers University Hotel
Responded 28 Sept 2022
Dear vladk20222022, Thank you for sharing your experience, and I am so sorry to learn that we failed to meet your expectations of quality service and accommodations. We take the value on your report regarding the condition of your room, carpets, AC, breakfast and the cleanliness of our hotel. We will act on these complaints and will fix all problems as soon as possible. Your business is our priority and assure you that management has taken all the steps to make sure that all the rooms are clean and our ultimate goal is to make sure each guest has a comfortable stay. Again, thank you for your time and feedback. We sincerely hope you will give us another chance to provide you with superior service and accommodations on your next visit.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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"We would not stay at this hotel again as its rooms are loud while trying to sleep due to high volume of vehicle traffic on the two highways."Read full review
"Don't stay here. Dirty, unkemp, and shady. Signs for ice/vending, go there and it is empty space. No eating area like pictures on website"Read full review
PRICE RANGE
HK$819 - HK$1,006 (Based on Average Rates for a Standard Room)
LOCATION
United StatesNew JerseyEast Brunswick
NUMBER OF ROOMS
134
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Claim Your ListingBEST WESTERN RUTGERS UNIVERSITY HOTEL - Updated 2024
Frequently Asked Questions about Best Western Rutgers University Hotel
Which popular attractions are close to Best Western Rutgers University Hotel?
Nearby attractions include Jumpify (0.8 km), Nordstrom Rack (1.0 km), and Harvard Skate Park (1.2 km).
What are some of the property amenities at Best Western Rutgers University Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
What food & drink options are available at Best Western Rutgers University Hotel?
Guests can enjoy free breakfast and an on-site restaurant during their stay.
Is parking available at Best Western Rutgers University Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Best Western Rutgers University Hotel?
Conveniently located restaurants include Snooze, an A.M. Eatery, Texas de Brazil - Irvine, and In-N-Out Burger.
Are there opportunities to exercise at Best Western Rutgers University Hotel?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Best Western Rutgers University Hotel offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Are there any historical sites close to Best Western Rutgers University Hotel?
Many travellers enjoy visiting Kellogg House (11.0 km).
Is Best Western Rutgers University Hotel accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.