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Courtyard Keene Downtown

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75 Railroad St, Keene, NH 03431-3742
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (80)
Room & Suite (23)
Videos (1)
Travel safe during COVID-19
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 29/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Courtyard Keene Downtown
Updated 29/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#2 of 6 hotels in Keene
Location
Cleanliness
Service
Value
GreenLeaders GreenPartner
In the heart of a charming New England town, where historic homes and white-washed steeples line the streets, you'll discover a hotel that offers unparalleled service, amenities and meeting space - the Courtyard Keene Downtown. As the only LEED-certified accommodations in Keene, our commitment to the environment is matched only by our dedication to our guests.
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Room & Suite (23)23
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Parking
Wifi
Indoor pool
Heated pool
Coffee shop
Restaurant
Breakfast available
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Convenience store
Non-smoking hotel
ATM on site
24-hour check-in
24-hour front desk
Express check-in / check-out
Clothes dryer
Self-serve laundry
Washing machine
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Room features
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Safe
Coffee / tea maker
Refrigerator
Flatscreen TV
Telephone
Private bathrooms
Wake-up service / alarm clock
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Centrally Located
Hotel links
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398Reviews1Q+A84Room tips
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Popular mentions
Wombat27_11 wrote a review Feb 2021
Brattleboro, Vermont194 contributions147 helpful votes
Despite Covid 19 restrictions, my partner and I had to spend some time in Keene, NH, and the Marriott Courtyard was perfectly situated for our needs. Parking is free and close to being on site, and there are many restaurants and bistros in walking distance offering curb side pick up, and the bankers and lawyers we needed were close by. This hotel looks either very new or freshly renovated. However, I find that any in-city chain hotel looks pretty much the same no matter the chain that owns it or the locale. Each place needs to have a somewhat glitzy high-end reception desk staffed by someone with an easy smile; some sort of bar or bistro in the lobby, doubling for that morning coffee and complimentary “breakfast” bar of bagels or muffins. Whether its Keene or Peoria, its about the same. Ditto for the rooms: narrow side to side but a long view through the large window overlooking whatever town you’re in. A mini fridge, maybe some sort of coffee machine, shower with unique soap offerings. This Marriott Courtyard checked all those boxes, and the room had a posh men’s club feel with lots and lots of polished dark wood -- so much so that it felt a little oppressive, despite the large window overlooking a parking lot. Maybe it’s more welcoming on bright days. But…. a 2 queen bed room for two travelers, but only one upholstered comfy chair? We had to take turns being comfortable in the chair to watch the big screen TV or to sit on the rolling desk chair. The mini fridge had a tendency to growl most of the night, somewhat like a tiger with indigestion. The State of New Hampshire seems to take Covid precautions very seriously, as does Marriott. Once rooms are sanitized staff affix a sticker bridging the door and the doorframe, so you are assured no one has been wheezing or sneezing in the room after cleaning. Marriott has nixed the complimentary coffee and pre-wrapped muffin as a precaution. But the food coop behind the Marriott has good coffee, great pastry and doesn’t seem overcautious in letting you get them. Overall, a great location, very decent rooms and serious (maybe over serious?) attention to Covid precautions.
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Date of stay: February 2021
Value
Cleanliness
Service
Trip type: Travelled on business
Room Tip: The back side gives you a view of downtown; front view is of a wonky parking garage
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Response from Matthew Blanchette, General Manager at Courtyard Keene Downtown
Responded 1 week ago
Good Morning Wombat27_11, Thank you for the extremely detailed review of our property and for the feedback with you experience as well. I truly appreciate the kind words regarding the condition of the property, but we are actually due for an upgrade in the near future. We do in fact offer complimentary coffee, in individually wrapped cups on the windows side of the Bistro. Again we truly appreciate your feedback and we truly hope to see you again soon!
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Dawn H wrote a review Jul 2020
Cibolo, Texas83 contributions16 helpful votes
Let me start with the staff - top notch Heidi and team helped us to block a group of rooms to support our family traveling to bury our family members nearby. Next let’s talk about environment- also well appointed - despite Covid restrictions for gathering the hotel did their best to support guests. It’s location is awesome to walk downtown for a variety of restaurants and shops . I will return and certainly recommend to others .
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Date of stay: July 2020Trip type: Travelled with family
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Charrro wrote a review Feb 2020
Canton of Zurich, Switzerland10 contributions8 helpful votes
It's a huge hotel for a small town. It seems to have been something else before becoming a hotel. There's a tiny little pool that you couldn't even turn around in. Not sure why they keep that. There's a tiny fitness room with only one little bench for weights. Yet the hotel is gigantic. We got a room for handicapped people, though we didn't ask for one. It's good to know they have them, but something about the bedding, too, makes it feel like the bed hasn't really been made with fresh sheets. It's oddly spacious. It just doesn't feel like what it is. The one good surprise is that they make breakfast in this open sort of bistro-bar in the lobby. The breakfast is actually good! The waiting staff are very nice. There's a nice little selection. Extra point for that! But for where it is and what it is, overall, it's way over-priced at $159 a night!
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Date of stay: February 2020
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Response from KeeneGM, General Manager at Courtyard Keene Downtown
Responded 15 Feb 2020
Dear Charrro, Thank you for your feedback regarding our property. We appreciate that you feel as though our hotel is gigantic, but it’s only 100 rooms and our rate is in line with all other hotels in the area as well. Roughly 10 years ago the Courtyard was built as a brand new property and has been never been anything but a hotel. Oddly enough an accessible room was what you folks had booked when making your reservation with us and yes the paths of egress are wider to accommodate a wheelchair if needed. Again, thank you for your feedback and have a wonderful weekend!
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ilovetotravelIreland wrote a review Jan 2020
Ballynahinch, United Kingdom104 contributions65 helpful votes
Stayed here for a week on business and our hotel was chosen and paid for by our business host. It’s a run of the mill business hotel. Rooms are large but characterless. Our bedroom was clean and functional - good tv channels, microwave, coffee machine and hairdryer, iron and fridge. Good parking with easy access to hotel. It’s one of a range of similar chain hotels in Keene. There isn’t a wide range to choose from - all around the same price bracket. Downsides were lack of cupboard storage - too little for 2 people for a week in winter (no hooks for coats, lack of space for boots and all the winter wear required for New England in January). Towels are not big enough to wrap around - and I’m a slim woman. External factors - building work outside meant noise, view of a building site and the room actually vibrating during the worst of the building activity! Extremely noisy heating/AC unit. This meant there was a build up of dust in the room over the week. Staff were friendly, helpful and efficient with recommendations for local restaurants and good service. Breakfast was lovely and coffee good. There is a small kiosk type shop with all the essentials you might need if you have forgotten something and a laundry where you can wash and tumble dry clothes. The ice machine was out of order on our floor. Lifts were a bit dirty. Candy wrappers lay on the floor for most of the day. I get the impression that this is an hotel used by visiting workers or contractors in local industrial companies. Functional but not what I would have chosen had I been booking for myself. About 3 star and priced accordingly.
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Date of stay: January 2020Trip type: Travelled on business
1 Helpful vote
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Response from KeeneGM, General Manager at Courtyard Keene Downtown
Responded 1 Feb 2020
Hello ilovetotravelIreland, Thank you so much for your valuable feedback regarding our hotel. Like any review we will be sure to share this with our staff in order to continue to get better at what we do. Thank you again and have a terrific weekend!
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Patrick V wrote a review Jan 2020
Erie, Pennsylvania46 contributions31 helpful votes
Standard of what you would expect from a Courtyard. We stayed for two nights and didn't spend much time at the hotel, but the room was spacious, parking was free/provided, and we experienced no issues.
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Date of stay: January 2020Trip type: Travelled as a couple
1 Helpful vote
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Response from KeeneGM, General Manager at Courtyard Keene Downtown
Responded 1 Feb 2020
Dear Standard, Thank you very much for the excellent review and for choosing to stay with us. We hope you have a fantastic weekend!
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PRICE RANGE
US$127 - US$244 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
courtyard keene downtown hotel keene
LOCATION
United StatesNew HampshireKeene
NUMBER OF ROOMS
100
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Frequently Asked Questions about Courtyard Keene Downtown
Which popular attractions are close to Courtyard Keene Downtown?
Nearby attractions include Central Square (0.3 km), Colonial Theatre (0.2 km), and The Toadstool Bookshop (0.3 km).
What are some of the property amenities at Courtyard Keene Downtown?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Courtyard Keene Downtown?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Courtyard Keene Downtown?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Courtyard Keene Downtown?
Yes, free parking is available to guests.
What are some restaurants close to Courtyard Keene Downtown?
Conveniently located restaurants include Luca's Mediterranean Cafe, Thai Garden, and The Stage Restaurant & Cafe.
Are there opportunities to exercise at Courtyard Keene Downtown?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Is Courtyard Keene Downtown located near the city centre?
Yes, it is 0.5 km away from the centre of Keene.
Are any cleaning services offered at Courtyard Keene Downtown?
Yes, self serve laundry and a clothes dryer are offered to guests.
Are pets allowed at Courtyard Keene Downtown?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Courtyard Keene Downtown offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.