Hotel was very busy, checked in at 2PM (1 hour before check-in time) and was told my room wasn't ready yet and would get a text message by 3PM when it's ready. Never received any texts. Room was okay, standard 2 queen beds, no mini fridge. Shower and sink had very poor design. Bathroom sink is a flat square and water does not reach anywhere in the sink so things always got stuck on the sink... very unsanitary. Bathroom was poorly designed too and leaked from the bottom of the door. Bathroom floor is always a floor after showering.
We booked two rooms at Park MGM, btw I’m considered “VIP” because of MGM rewards. In the first room we were by dirty clothes and shoes left inside our room, plus everything was covered in dog hair, from the bed to the tables. Second room was ok until they started construction right in front of it. So much notice and mess right outside the door.
Newly remodeled in the heart of the action on the strip. Great access up an down the Strip lots of restaurants you can walk to or take the free tram. Great access great venue, use the MGM app to check in and check out no lines to worry about!!
Excellent service, exceptionally clean hotel, great security. Love that you can only get to your floor with access through you key. Restaurant in the hotel food was delicious. We enjoyed our 20 year anniversary.
Had a great experience staying here recently. Staff went above and beyond when assisting with checking in to speed up the process. The room was very clean, nicely renovated and comfortable as well. No fridge in the room without an extra charge, but that seems to be a standard for all hotels on the strip, so wasn't a big deal.
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