The room was amazing. The maid service was exceptional. We forgot to put the iPad away one day and nothing was bothered. She was friendly and courteous. She should be recognized for her excellent service.
Mini bar was stuck shut, then replaced isn’t one that didn’t open. Flooding in the room below us but couldn’t trace the cause. They did come in my room(didn’t think we were there) then opened the HVAC but couldn’t find anything. Floor was rough shape, outdated everything.
I love that you have to use your key to use the elevator & security check your key before going. I will definitely be staying here again. I love the room controls & the bathroom was amazing. Just wish I had microwave but overall great stay & quiet hallways
Extremely friendly staff. Very clean rooms and a great hotel all around. We'll come there again for sure. The restaurants are awesome. We tried Salt & Ivey, Carbone and Din Tai Fung. If you decide to go to Carbone, you must try the Spicy Rigatoni Vodka meal. It's to die for.
Great hotel, Love the fact there you don't have to leave the hotel for food or entertainment. My Husband and i enjoyed the lobby bar. it was nice and clean and we were spaced out so soical distance was not a problem. Would definalty stay here again!
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