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Great location and beautiful hotel complex. Paolo and his team took wonderful care of my family and it was the first time my kids have been to LV. This was over Mother’s Day weekend and all three of my kids birthdays during that week. We...More
Wow! Five Star experience! The W Las Vegas just gave me the BEST birthday weekend! This hotel is great, clean, vibrant, energetic, not crazy big and it has everything you need! We were upgraded to a huge, beautiful suite, thanks to Pablo and Romeo (whose...More
Response from Paolo D, Manager at W Las VegasResponded 2 weeks ago
Thanks for the great review and for spending your birthday celebration with us! We all enjoy getting to know our guests and amplifying their experience here in Las Vegas! If you enjoyed Cleo, next time make sure you check out Katsuya. My favorite...More
I came to the W hotel for business. Before coming to the hotel - I had an email exchange and phone calls with the hotel staff. In the email, the price that I was told I would be getting was not the price I was...More
This is a nice hotel, given that it is a casino too. It is at the north end of the strip, but it is also only 3 minutes walk from the monorail, which gave cheap and easy access to all of the key locations along...More
2 Thank Commander416
Response from Paolo D, Manager at W Las VegasResponded 6 days ago
Thank you for the review. I am glad you enjoyed the cleanliness and comfort of the hotel, as well as the easy access to other locations in Las Vegas. Next time, please feel free to check with our Whatever/Whenever Desk if our BMW...More
I originally did a no-no and submitted this under the SLS, since they're essentially on the same property. I made a mistake and am now moving it to the W - shich is where we stayed.
Management will try to nickle and dime you if...More
Response from Romeo B, Manager at W Las VegasResponded 1 week ago
Thank you for staying at W Las Vegas.
I’m very sorry to hear about your experience with room smoke. Our hotel is mon-smoking – something we strive to communicate to guests prior to arrival and at check-in. Of course we wish the issue...More