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I was enjoying the stay until a spider bit me on my side in the room..
I did let the front desk know and she comped me one night, and that’s great but it was damn painful. As we were leaving I seen multiple of...More
Thank Chrissy R
Response from Christy_Dockery, General Manager at Towneplace Suites Kansas City AirportResponded 1 week ago
Hello Chrissy R,
As the manager, it's my responsibility to ensure that all of our guests have a comfortable room to relax and spend the night in. Reading your review, it sounds like the customer service hit the mark but your in-room experience was not...More
The check in process was fast, the room clean and modernly furnished. The bed was very comfortable, no complaints. Would happily stay here again. Just a shower, no bathtub in my room & the flat screen was not in front of the bed, on the...More
My husband and I were both pleasantly surprised upon entering our room. It was new, modern, and incredibly clean. Honestly neither one of us ever chose airport hotels unless necessary and while it was in a complex of hotels , it clearly was the designed...More
I stayed here for 4 weeks while in the area for work. The staff went out of their way to make me feel at home and meet all my needs. The rooms are set up well for business travelers - large desk and an additional...More
Brand new built , fresh (although inexpensive) design, new everything, indoor pool with towels, grilling areas outside. No views other than at parking lot and highway and other buildings, so just think of it in terms of to come- sleep- and go. No bar or...More
Response from Christy_Dockery, General Manager at Towneplace Suites Kansas City AirportResponded 4 weeks ago
Thank you for the feedback. We are glad you found the hotel & staff to be nice and friendly. We hope to see you again!