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The Ritz-Carlton, St. Louis

Traveller (207)
Room & Suite (415)
Dining (22)
Certificate of Excellence
Overview
AMENITIES
Wifi
Parking
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
4.5 Star accommodation
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Reviews (989)
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All reviews cigar bar lobby lounge club level st louis the grill four seasons sushi in room dining small balcony beautiful property luxury hotel room service executive suite rooms are large fitness center business trip washington university
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1 - 5 of 981 reviews
Reviewed 3 days ago via mobile

The facility is in a nice location however the Kremlin on top of the Christmas tree spoke volumes regarding the integrity of this establishment! I would love to hear an explanation. I asked a representative at the front desk and they could not provide an...More

Date of stay: December 2018
Thank janicelewisivey
Response from Amanda J, General Manager at The Ritz-Carlton, St. LouisResponded 2 days ago

Dear Janicelewisivey, Thank you so very much for providing feedback regarding our holiday decorations. The life sized ginger-bread holiday tree was inspired for the season to bring to life holiday traditions from around the world. The five-level tree showcased gingerbread holiday scenes from the U.S.,...More

Reviewed 3 weeks ago via mobile

Thank you for this amazing experience. We always go to the Ritz in December to see our family that lives in St. Louis; and every time we go it gets even better. Please give thanks to Jamie Dam (Head Of Security) for also giving us...More

Date of stay: December 2018
Thank MadMalEriTyl
Reviewed 11 December 2018

We’ve been coming to this hotel every other year for 17 years. Our stay this past weekend was wonderful. Since our last visit the hotel had been renovated. We stayed on the Club Level, which will be renovated this Jan. We had the best service...More

Date of stay: December 2018
1  Thank 573Jackie2810
Reviewed 10 December 2018 via mobile

Not the weekend we hoped for. We wanted to stay in the Clayton area for convenience to restaurants and shopping. The room was fine but the bed was terrible. Neither of us slept well. We stayed on the club level. We went to the club...More

Date of stay: December 2018
3  Thank Foddie-Traverler
Response from Amanda J, General Manager at The Ritz-Carlton, St. LouisResponded 11 December 2018

Dear Foddie-Traverler, Thank you so much for taking the time to review your experience at The Ritz-Carlton, St. Louis. Reading your commentary was truly unsettling. Although we may pride ourselves in not only meeting our guests expectations but exceeding them, we clear fell short of...More

Reviewed 4 December 2018

I'm a lifetime platinum member. I was accidentally double booked for a reservation. One by me and one by my company. Since the ongoing trouble with the website only one of the reservations was showing under my profile. I cancelled one of the reservations the...More

Date of stay: November 2018
5  Thank StevenMarkAb
Response from Amanda J, General Manager at The Ritz-Carlton, St. LouisResponded 6 December 2018

Dear StevenMarkAb, Thank you so much for sharing your feedback. My name is Amanda Joiner and I am the General Manager of the hotel. Please accept my sincere apology that we have left you feeling unvalued. Your opinions and business are very important to me...More

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About
Description
Entranced by stunning chandeliers, graceful marble, and deep, rich woods, one immediately understands how The Ritz-Carlton, St. Louis became an icon in this city dubbed "The Gateway to the West." Amid the warm More ambiance of our luxury hotel in St. Louis, Missouri, guests are transported to an elegant and refined era, one that is alive and well in this adventurous Midwestern city. Suddenly you feel inspired to linger over a martini, close a business arrangement, or just give wild abandon to the senses. Treasured by residents for its famed Lobby Lounge featuring a martini bar with over 200 martinis and hand-rolled sushi, private cigar club, and gracious service, it is no surprise that The Ritz-Carlton, St. Louis has consistently earned the distinguished Four-Star rating from Forbes Travel Guide Star Awards. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Air Conditioning
Babysitting
Banquet Room
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Pool
Beachfront
Free Internet
Spa
Awards & Recognition
GreenPartner
Certificate of Excellence
GreenPartner
Certificate of Excellence
Room types
Suites, Family Rooms, Non-Smoking Rooms
Hotel class
Awards & Recognition
GreenPartner
Certificate of Excellence
GreenPartner
Certificate of Excellence
Room types
Suites, Family Rooms, Non-Smoking Rooms
Number of rooms
301
Price range
US$377 - US$613 (Based on Average Rates for a Standard Room)
Also Known As
Ritz-Carlton St. Louis Hotel Clayton
,
Ritz Saint Louis
,
Ritz-Carlton Saint Louis
,
Saint Louis Ritz-Carlton
Location
United States > Missouri > Saint Louis > Clayton
Hotel class
Awards & Recognition
GreenPartner
Certificate of Excellence
GreenPartner
Certificate of Excellence
Room types
Suites, Family Rooms, Non-Smoking Rooms
Number of rooms
301
Price range
US$377 - US$613 (Based on Average Rates for a Standard Room)
Also Known As
Ritz-Carlton St. Louis Hotel Clayton
,
Ritz Saint Louis
,
Ritz-Carlton Saint Louis
,
Saint Louis Ritz-Carlton
Location
United States > Missouri > Saint Louis > Clayton
Photos
Traveller (207)
Room & Suite (415)
Dining (22)
Amenities (13)
Business Centre & Event Rooms (6)
Nearby
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Nearby RestaurantsSee all 85 nearby restaurants
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Nearby AttractionsSee all 4 nearby attractions
Tropicana Lanes
7 reviews
1.57 km away
Sasha's Wine Bar
8 reviews
2.36 km away
Historic Hanley House
5 reviews
.39 km away
City Hall
7 reviews
2.08 km away
Questions & Answers
Ask a question
emilys2222
24 August 2018|
AnswerShow all 2 answers
Response from 685michellec | Reviewed this property |
I think it’s open 7 days a Week but I would double check
0
Votes
jamiebQ1601ZC
17 April 2018|
AnswerShow all 8 answers
Response from Amanda J | Property representative |
Dear Jamie B, Thank you for submitting your question regarding the hotel's Cigar Club. Although five independent travelers have posted that they personally have not observed an odor, we recognize that all guests have... More
0
Votes
Changeforapenny
25 March 2018|
AnswerShow all 2 answers
Response from joansK9143HD | Reviewed this property |
It is open to guests. It says private because of the no smoking laws.
0
Votes
Room Tips
"Not at all worth the price. Really reminded me a standard hotel."
roberteS3681VD
17 Sep 2018
Read review
"Every room is amazing"
GregS798
9 Sep 2018
Read review
"Get a room with lounge access do it as the food and drinks are worth the splurge"
paulcH3675PJ
22 Aug 2018
Read review
"Our room faced the highway but was still silent. All rooms would seem to be good"
LaraChicago
7 Aug 2018
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