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Crowne Plaza St Louis Airport

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Traveller (146)
Room & Suite (86)
Dining (12)

About

Location
Cleanliness
Service
Value
Crowne Plaza St. Louis Airport hotel offers a convenient lodging option, just one mile from Lambert-St. Louis International Airport. Business and leisure travelers alike can take advantage of complimentary round-trip airport shuttle service, which runs from 4 a.M. To midnight, and midnight to 1 a.M. Daily. Meals are made easy with on-site dining. This modern hotel features three dining options, including a full-service TGI Friday's; Clouds Restaurant, featuring a deluxe breakfast buffet; and The Atrium Bar, serving wine, beer and cocktails daily. After a long day of work or play, guests can relax in spacious accommodations, featuring plush seven-layer bedding, a flat-panel cable TV, high-speed wired and wireless Internet, and added bonuses like a soothing sleep kit. Top-notch services complete any stay. Guests can also enjoy chic amenities like a newly renovated health and fitness center, an indoor heated swimming pool, a concierge lounge and business center, and more. Situated minutes from STL Airport, Crowne Plaza St. Louis Airport is an ideal option for sightseeing, business travel, special events and more. Reserve a guest room at an exceptional rate today.
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Property amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Restaurant
Bar/Lounge
Airport Transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Shuttle Bus Service
Wheelchair Access
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Room features
Accessible rooms
Air Conditioning
Non-Smoking Rooms
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628Reviews
223Photos
8Q+A
100Room tips
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Popular mentions
The hotel and lobby were very nice, room was great. But no wake up call in the morning and shuttle back to the hotel was very late and despite multiple calls from multiple people there was not enough room for all of us. Think twice before booking.
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One can take a shuttle from the airport to the hotel, The newly renovated lobby looks great ! giving it cosmopolitan atmosphere, the restaurants downstairs are good, breakfast is especially good with fantastic servers. The hotel has a new GM who is fair and particularly
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I stayed here last year to drop off my mother-in-law at the airport. Loved that I was given free parking as an Platinum member, but the front desk wasn't too helpful in telling me how to utilize said parking (like how to get out of the lot!). I also asked for a roll-away since
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This hotel is in a great location for a park and stay, but our room wasn’t cleaned well. Food in the night stand drawers and also on the hotel booklet. No blowdryer in the bathroom and wake up call didn’t happen. The little things added up. We’ve stayed here before but seems it
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Response from IHGService, Guest Relations Manager at Crowne Plaza St Louis Airport
Responded 3 weeks ago
Hi Hilda, I'm really disappointed that you were not able to enjoy your visit because of the issues you had with your room and our service level. Our goal is to provide a trouble-free stay, and what you described certainly fell short of that. We don't want this to happen again so I alerted the management team and staff about your dissatisfaction. We will be using your feedback as a reference so similar situations won't occur again. Thank you for being our guest and for choosing to stay with us. We hope to host you once more for chance to provide you with a much better experience. All the best, Joel A Case Manager IHGService
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+2
This place is under renovation knobs were falling of the windows in the room. The doors needed to be refinished. The cleaning people left their implements (vacuum, large towel bins)in the hallways. Management staff seemed to be extremely laid back for a Crown Plaza property. If
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Response from IHGService, Guest Relations Manager at Crowne Plaza St Louis Airport
Responded 7 Jan 2019
Hello Sorrell8615, We recognize your time is valuable and greatly appreciate your feedback. I'm so sorry your stay was spoiled by our on going renovations. The upgrades we do would not only give us a fresh look but most importantly, to better the experience we have for our guests. Don't worry, we'll make sure your comments will not be taken lightly and I am confident that appropriate steps will be taken so similar situations may be handled in the best possible way. We hope that you choose to stay with us during your next visit, and have the opportunity to see the hotel with the latest updates. Sincerely, Krysllin G Case Manager IHGService
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Loved the make-up mirror above the vanity sink
Nice nighttime view of the city
Temple Spa toiletries provided
Junior king suite
Nice view of incoming and outgoing planes
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12345618
There are balconies inside overlooking the pool/restaurant/lobby. I believe it was $5 more. Well worth the cost!
0 votes
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Hello John B, Thank you for your inquiry concerning the Park N' Fly Package we offer... If you reserve this package, the $10 per day is waived for up to 14 days - a $140 value to keep your vehicle parked while you enjoy a vacation away for only staying one night here at the Crowne Plaza St. Louis Airport Hotel! Look forward to seeing you here soon! Thank you... Mark Hinshaw General Manager
0 votes
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honestly don't know. i booked the room through my travel agent. our room and parking was about $120...we stayed there one night and left our car there an additional 3 nights. that was not a bad deal. the bad deal was....nobody told me their shuttle service was not 24hrs....when we got home, we had to pay for a cab to get back to the hotel. this was not communicated to me. they say it's on their website, but we never looked at their website as our agent booked the room. but they didn't tell me at check in or check out either.....they would not even reimburse my cab fare. it's a nice place...but I wouldn't stay there again.
2 votes
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We didn't have to pay for Park & Fly, but our hotel was also booked through work. Like someone else posted, it would probably be best to contact the hotel directly.
1 vote
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12
"Inside rooms overlook pool and restaurant area."
"Pool view corner with balcony if room is cleaned properly"
"all rooms are good"
"All rooms are good"
"Don't stay here at all!!"
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12345620
PRICE RANGE
US$131 - US$226 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
crowne plaza st louis airport hotel bridgetoncrowne plaza bridgetoncrowne plaza hotel bridgeton
LOCATION
United StatesMissouriSaint LouisBridgeton
NUMBER OF ROOMS
350
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