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Residence Inn St. Cloud Waite Park

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450 Division St, Waite Park, MN 56387-1333
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (23)
Room & Suite (32)
Dining (3)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
Updated 29/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Residence Inn St. Cloud Waite Park
Updated 29/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#2 of 3 hotels in Waite Park
Location
Cleanliness
Service
Value
Enjoy yourself when you stay at the brand new Residence Inn by Marriott® St. Cloud. Our extended stay hotel is great for just a few days, or even a few months! Our hotel in St. Cloud features spacious studio, one- and two-bedroom suites with separate living and sleeping areas. A fully equipped kitchen can be stocked by our complimentary grocery delivery service to satisfy your cravings. Our St. Cloud hotel offers free Internet for connecting to work and the outside world. You'll also enjoy a free hot breakfast every morning and evening social hours to end the day well. Take advantage of the fitness center or indoor pool for recharging your body and soul. Our hotel is St. Cloud, Minnesota is designed to encourage you to stay focused and productive when it's essential but also to take the opportunity to relax and unwind when needed. We look forward to you visiting us at the St Cloud Residence Inn by Marriott.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Parking
Wifi
Hot bath
Indoor pool
Bar / lounge
Breakfast available
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Convenience store
Non-smoking hotel
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Kitchenette
Microwave
Refrigerator
Kitchenware
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Hotel links
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Location

Full view
52Somewhat walkable
Grade: 52 out of 100
43Restaurantswithin 1 km
2Attractionswithin 1 km
14Reviews0Q+A0Room tips
Traveller rating
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Popular mentions
akbound1 wrote a review Aug 2021
Rochester, Minnesota30 contributions36 helpful votes
I have stayed at many Marriot hotels and have always enjoyed Residence Inns --except for this one. This is a relatively new building and in a great neighborhood so I was very disappointed in this visit. We had a one bedroom suite which was spacious but the room was not cleaned well. There were plastic rings on the floor by the bed, as well as dirt and lint in corners and behind furniture. When I cleaned the kitchen countertop edges, the paper towel was blackish. The shower doors showed water marks from previous use. Nothing major but indicative of a "slap and dash" job. When the hotel emphasizes it's high cleaning standard, this does not hold true! We were there for four days and did not receive any housekeeping at any time. I understand housekeeping is only on Wednesday and Sunday, but I think it may be time to increase that. It is very frustrating to have to continually ask for coffee and cleaning supplies from the front desk. And it is not very appealing to see bags of garbage sitting in the hallways! We had breakfast our first morning and it was very minimal. No condiments, no toast, no waffles, only prepackaged muffins, which my husband does not like. We wouldn't eat there again. (go to Bridgette's Cafe - great food! And it's only a couple of blocks away.) In reading the other reviews I see these are fairly standard complaints. I do hope other Residence Inns are not following these procedures. It's time to change!
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Date of stay: July 2021
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Response from Bre Disrud, General Manager at Residence Inn St. Cloud Waite Park
Responded 4 Aug 2021
Dear Albound1, We recognize your time is valuable and appreciate the feedback you have provided on the Guest Satisfaction Survey. Maintaining a clean atmosphere within our guest rooms and common areas is always a key priority, especially during these unprecedented times. On behalf of the entire team at the Residence Inn St. Cloud, I sincerely apologize for falling short of not only meeting your expectations, but ours as well. Rest assured, the feedback provided will be shared with the housekeeping team to ensure we consistently deliver upon guest expectations. We also apologize for the select housekeeping service but as the numbers are raising we are trying our best to keep everyone safe. As a valued customer, we appreciate you taking the time to share your feedback. We also recognize these are unusual times and we thank you for choosing to stay with us. Sincerely, Bre Disrud
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Pat L wrote a review Jul 2021
Boston, Massachusetts218 contributions56 helpful votes
So, yes, I read the reviews before we went about cleaning. We chose this hotel and not one closer to St Cloud because of the breakfast and the MIX during the week. Right on the ad on Tripadvisor it says BREAKFAST INCLUDED. We use Marriott a lot. We have a Marriott timeshare and own Marriott desinations. The first issue was regarding reservations on points, where even though we are married, the point are in hubbies name and I am the usual traveler. The girl my husband called to straighten this out AT THE HOTEL IN WAITE PARK, canceled the original reservations and placed new ones. I capitalize that because when we were there (for a week) I asked the manager and she insisted that they DO NOT do that. So, the BREAKFAST was not the usual. It was Marriott's rules that "fruit that has to be peeled" per the manager. Frozen prepackaged breakfast sandwiches, packets of cocoa...you get the picture. On the doors of the usual breakfast place, it said it was closed 'per order of the state of Minnesota'. I asked about that also...it WAS the case, they just didn't change the signs. It stayed like that all week. We went to the grocery and got our own breakfast. After the first night, they cleaned our room (on Sunday). Then the did not the next day or the next. I went to the manager and asked why. They only clean on Sunday and Wednesday, which means you run out of toilet paper, your trash is overflowing, you have only one dishwasher tablet, and not enough coffee pods. The paper goods are of the lowest quality I have ever seen. Trust me, I blew my nose. As this is a usual longer term stay hotel, there is a kitchen and should have been a useful amount of plates, glasses, mugs, maybe a bowl...not good there either. Two people three glasses no cleaning no dishwasher pod. So here is the bottom line. People make choices of hotels on amenities. If you don't have to eat elsewhere, it is a benefit that makes that hotel better. I could have stayed in St Cloud at a Marriott and I would have been closer to where I needed to be. Oh, did I mention that a few weeks ago my husband stayed in a NC Marriott and had full breakfast and CUTUP fresh fruit? Cleaning....yes, not too spiffy. Example: The same grubby handprints were in the elevator doors all week...oh, and those elevators make a horrendous noise during travel.
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Date of stay: June 2021
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Response from Bre Disrud, General Manager at Residence Inn St. Cloud Waite Park
Responded 6 Jul 2021
Hello Pat L, Thank you so much for taking the time to fill out a survey for the Residence Inn St. Cloud. On behalf of the hotel I apologize for falling short of your expectations. You are correct Tripadvisor does state we have breakfast, However with COVID-19 that limited all the breakfast options as you may know. When we spoke in person we discovered that reservations canceled your reservation and not us on property level. You are correct we can't check someone in under a different name that's a security issue, but your husband is more then welcomed to call and add your name to the reservation. We are simply following Marriott rules for breakfast and the state of Minnesota. Minnesota just opened up fully on July 1st. We do stay over service on Sundays and Wednesdays to protect our staff from COVID. You are more then welcome to call down as per stated on the notice at Front Desk to request items and have garbage taken out. I am glad your husband enjoyed the NC Marriott that of course is a different state with different guidelines. Thank you again for taking the time to leave a review of our hotel. We hope to see you again in the future. Thank you again for choosing to stay with us while you were in town. Sincerely, Bre Disrud General Manager
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Meredith wrote a review Jul 2020
Chicago, Illinois11 contributions2 helpful votes
+1
I feel like I should give 3 stars, but I'm a positive person and want to give the benefit of the doubt! For a one-night quick stay, overall, we had a good stay. The room was spacious, our floor was quiet, bed was comfy, and it was nice to have a Keurig with provided K-cups in our room for the morning. Shower pressure was nice and we had great Paul Mitchell toiletries to use too! I am no hotel or hospitality industry expert, but I just feel like this hotel could do better. It has such potential with its stunning design and features! My main issue was that we walked in to our room and noticed there were numerous dried rose petals leftover on the floor by our bed ... not hidden at all. In plain sight too, there was a bobby pin and chunks of plastic. So either housekeeping's vacuum is super weak or they straight up didn't vacuum our room. Either way, not a good thing. (See pics) Our bathroom was clean, but you could tell it wasn't fully sanitized as it could have been. The top of our toilet had dust and hairs on top, the shower door had hair product goo on it, and the floor looked like it had been dusted, but not mopped. You know how you "just know" when there's been a quick clean of something and not an intentional, detailed clean? Not deal breakers for us. But it makes you question what IS truly clean (especially in times of COVID) when obvious things are not taken care of. The entry way mats were dirty and all the visible garbages in the lobby were maxed out. Had to wait a while in the morning to have a staff come to the front desk for check out. It's little things like that, that overtime, may have a bigger impact on the hotel. I hope they can pay attention to these details and have a successful future!
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Date of stay: July 2020
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1 Helpful vote
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Response from Bre Disrud, General Manager at Residence Inn St. Cloud Waite Park
Responded 23 Jul 2020
Hello TrailBlazer720138, Thank you so much for taking the time to fill out a survey for the Residence Inn St. Cloud. On behalf of the hotel I apologize for the cleanliness of your room. This is not normal and I will talk to the housekeeping staff so this doesn't happen again. We are so glad that you enjoyed the Keurig in the room and the Paul Mitchell toiletries. Thank you again for choosing to stay with us while you were in town. Sincerely, Bre Disrud General Manager
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Bob S wrote a review Jun 2020
Batavia, Illinois791 contributions44 helpful votes
+1
The hotel was very quiet, even though a group of kids were staying there with a basketball team, I never heard them in my room. Why is the front door locked at all times? Covid 19 I guess. Room was nice. The hotel is nice and fairly new. The bathroom had a previous occupant's hair left behind. YUCK!! There was also some funk around the edge of the shower basin. Either the water is very hard, or there is some funky junk going on in the bathroom. I also found old wrappers in the shower. Gross. See attached pictures. I understand travelers are fewer and staff is light, but cleanliness should not be sacrificed. Finally, the shower head flowed in a conical shape AROUND my head, hitting my shoulders. The low flow, water conservation, adapter on the shower allowed for terribly low water pressure.
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Date of stay: June 2020
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Trip type: Travelled on business
1 Helpful vote
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Response from Meander46846943726, General Manager at Residence Inn St. Cloud Waite Park
Responded 28 Jun 2020
Good Morning Poised_Traveler_Bob, We always appreciate the review and feedback on the hotel. We do keep the main doors locked at all times due to Covid-19 it helps us manage who comes in and out to limit traffic through the lobby area and its just a precaution for our staff and guest staying in hotel. I am so sorry you encountered those issues during your stay. I will make sure to pass that information to our Chief Engineer and Executive Housekeeper, so we can make sure these issues don't happen again in the future. We hope you give us another chance next time you come through town. Warmest Regards, Jesse McArthur Assistant General Manager
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Glynis B wrote a review Jun 2020
Houston, Texas161 contributions18 helpful votes
My husband had a bad MTB accident at Caujuna and had to be transported to St Cloud via ambulance. He spent 2 days in the hospital with surgery & then we stayed at the Residence Inn 5 nights for him to recouperate before heading back to Texas. Jesse helped me extend our reservation and have a first floor room near the exit got my husband and dog. The maid was great to bring towels when I called and exchange with me so he could sleep all day! They were so nice and accommodating! I would definitely recommend this hotel!!!
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Date of stay: June 2020Trip type: Travelled as a couple
1 Helpful vote
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Response from Meander46846943726, General Manager at Residence Inn St. Cloud Waite Park
Responded 10 Jun 2020
Hello 36glynisb, Thank you for taking the time to review your recent stay at the Residence Inn St. Cloud. We hope that your husband is healing fast and are glad that Jesse was able to take care of you both during your stay with us. We look forward to seeing you again next time your travels bring you to town. Sincerely, Bre Disrud
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PRICE RANGE
US$136 - US$188 (Based on Average Rates for a Standard Room)
LOCATION
United StatesMinnesotaWaite Park
NUMBER OF ROOMS
100
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Frequently Asked Questions about Residence Inn St. Cloud Waite Park
Which popular attractions are close to Residence Inn St. Cloud Waite Park?
Nearby attractions include Crossroads Center (0.9 km) and Ultimate Sports Bar and Grill (0.7 km).
What are some of the property amenities at Residence Inn St. Cloud Waite Park?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Residence Inn St. Cloud Waite Park?
Top room amenities include a kitchenette, air conditioning, and a refrigerator.
What food & drink options are available at Residence Inn St. Cloud Waite Park?
Guests can enjoy free breakfast and a lounge during their stay.
Is parking available at Residence Inn St. Cloud Waite Park?
Yes, free parking is available to guests.
What are some restaurants close to Residence Inn St. Cloud Waite Park?
Conveniently located restaurants include Lacasita Restaurant, Texas Roadhouse, and Hajime Asian Bistro.
Are there opportunities to exercise at Residence Inn St. Cloud Waite Park?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Is Residence Inn St. Cloud Waite Park located near the city centre?
Yes, it is 0.2 km away from the centre of Waite Park.
Are any cleaning services offered at Residence Inn St. Cloud Waite Park?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Residence Inn St. Cloud Waite Park?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Residence Inn St. Cloud Waite Park offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.