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Castello di Velona Resort, Thermal Spa & Winery

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Traveller (1043)
Room & Suite (243)
Dining (94)
Overview
  • Excellent68%
  • Very good17%
  • Average6%
  • Poor4%
  • Terrible5%
Travellers talk about
“pool area”(27 reviews)
“our honeymoon”(26 reviews)
“amazing views”(24 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star Hotel
All hotel details
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Reviews (784)
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385 results
Traveller rating
257
69
31
14
14
Traveller type
Time of year
LanguageEnglish
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257
69
31
14
14
Show reviews that mention
All reviewspool areaour honeymoonamazing viewshotel restaurantlounge chairsgourmet restaurantglass of proseccojunior suiteluxury hotelcastello direnovated castlebeautiful propertywine tastingtuscan countrysidenearby townenjoy the viewgoogle maps
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1 - 5 of 385 reviews
Reviewed 2 days ago

Beautiful hotel and location, our sunset room in new wing was spacious and comfortable and great bathroom. But the experience was very much let down by poor service for everything we asked for in our 1 night stay, first classic example was there are no...More

Thank David J
Reviewed 3 days ago

We loved this Hotel! We chose it based on previous reviews and it was really amazing . Breathtaking views of Tuscany. Hotel is beautiful, elegant, quiet, with an amazing pool and Jacuzzi. Great Spa! Beautiful rooms. We stayed at a family suite, very spacious and...More

1  Thank Barbara K
Reviewed 1 week ago via mobile

We stayed here for just 2 days and I must say for the most part our stay was absolutely magical.. When we arrived we were greeted with prosecco immediately and worked on our check in , But it was quite early so we went to...More

Thank jbgal
Reviewed 2 weeks ago via mobile

In all our years of travel, I don’t think we’ve ever been this let down by a hotel. On top of that, the horrible feeling of being taken advantage of was something I had to write about in detail. I apologize for this lengthy review...More

2  Thank Beaverhousen
Response from CdV_Public_Relations, Responsabile relazioni pubbliche at Castello di Velona Resort, Thermal Spa & WineryResponded 1 week ago

Dear Mrs Beaverhousen, we read your review and unfortunately we are not surprised of your long comments since, starting from the Booking Process, you warned both our Reservation Agent Raymond and our Concierge Manager Ulyana about your request of extra discounts motivated by your assumption...More

Reviewed 2 weeks ago via mobile

A special, as expensive, treat for us to go to such a place. Stunning location with wonderful staff and a great pool and spa. Being 5 star, and paying for it, you expect the best in all areas. The day went well until dinner...the menu...More

1  Thank Tav5555
View more reviews
About
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Wheelchair Access
Room Service
Free Parking
Pets Allowed ( Dog / Pet Friendly )
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Non-Smoking Hotel
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Hot Tub
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Adult pool
Outdoor pool
Details
Price range
US$433 - US$989 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$433 - US$989 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (1043)
Room & Suite (243)
Dining (94)
Pool & Beach (85)
Family and Play Areas (2)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Rhonda F
28 August 2017|
Answer
Response from Gio P | Property representative |
You are welcome
0
Votes
Rhonda F
28 August 2017|
Answer
Response from CdV_Public_Relations | Property representative |
Dear Mrs Rhonda, good morning from Castello di Velona. The Hotel will be opened effective March the 1st so we will be more than happy to welcome you for your stay. Please contact our reservation office to obtain our best... More
0
Votes
Google Translation
Becca B
6 April 2017|
AnswerShow all 3 answers
Response from summerbreeze267 | Reviewed this property |
Sure great limo service just get the younger driver
0
Votes
Room Tips
"Family suites are large with multiple rooms and amazing views."
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"Junior suite has a beautiful view of the vineyards. DO not go to the restaurant"
Read review
"dont come! they will steal you money!"
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"I believe our room/suite was the least opulent - but it was still great - we had a view over the..."
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