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Candlewood Suites Minneapolis - Richfield

144 reviews
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Traveller (43)
Room & Suite (39)
Dining (2)
Overview
  • Excellent25%
  • Very good35%
  • Average22%
  • Poor11%
  • Terrible7%
Travellers talk about
“free laundry”(9 reviews)
“laundry items”(2 reviews)
Free Wifi
Free Parking
Non-Smoking Hotel
Suites
Fitness centre
Kitchenette
Multilingual Staff
2.5 Star Hotel
All hotel details
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Reviews (144)Write a Review
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All reviewsfree laundryan extended staylaundry itemsfull kitchenpurchase foodice makerdaily maid servicea queen size bedseparate bedroomdvd playerkitchen arealending lockerown cookinglong term stayconvenience storebusiness tripcheck in was smooth
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1 - 5 of 140 reviews
Reviewed 3 weeks ago

I needed special accommodations for a trip with an elderly relative. The hotel went out of their way to provide the assistance we needed. The front desk staff was very helpful with local information and airport transportation.

Thank kretmgt
Hotel's Favourite
Reviewed 17 October 2017

During a recent move as I waited for my co-op apartment to be remodeled, I stayed for four months at the Candlewood Suites and was thrilled with its amenities, its cleanliness, and friendly staff. Stacy and Jameelah were especially helpful and always had a good...More

Thank Barbara B
Response from Amy D, Manager at Candlewood Suites Minneapolis - RichfieldResponded 7 November 2017

Dear Barbara, Thank you so much for your kind words in regards to your recent stay at the Candlewood Suites / Waukegan, IL. So many times in our industry we only hear the "not so flattering" feedback as opposed to your wonderful note! It will...More

Reviewed 3 December 2017

Upon arrival we had to wait a solid 10 mins in the lobby before we could find an employee to check us in. Then when we got into "our" room, there was a man in the bed!! Someone was in the room and it was...More

Thank aag1234
Response from Amy D, Manager at Candlewood Suites Minneapolis - RichfieldResponded 11 December 2017

To Our Valued Guest, Thank you for choosing to stay with us. I have read your comments regarding your stay and I would like to apologize for the inconveniences that you experienced. We take guest comments seriously and we will use them to coach our...More

Reviewed 7 November 2017

Anytime I stay in the area, I try to stay at this property. I always enjoy my time here. My latest stay was this past weekend and it was the best stay I've had here yet. The staff was super friendly and helpful, always asking...More

Thank SpookiMulder
Response from Amy D, Manager at Candlewood Suites Minneapolis - RichfieldResponded 11 December 2017

Dear Spookimulder, Thank you for your Five star review and for choosing to stay with us. I am delighted to hear that this was your best stay! We look forward to your next visit. Best regards, The Hotel Management

Reviewed 11 October 2017

Staff unfriendly Lacking knowledge Run down motel Property not kept up Staff actually made me go out and book online before I could get a room Said she could not do it from her desk. Non smokinmg hotel but people are smoking at front entranceMore

Thank merpbam
Response from IHGService, Guest Relations Manager at Candlewood Suites Minneapolis - RichfieldResponded 26 October 2017

Hi merpbam! Thanks for your candid comments on your recent stay with us. It's good to know from your rating that our prime location worked well for your itinerary in the area. I'm very sorry to know though that your hotel staff's service marred your...More

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About
Amenities
Top amenities
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Laundry Service
Self-Serve Laundry
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Multilingual Staff
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Tennis Court
Details
Price range
US$80 - US$119 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$80 - US$119 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (43)
Room & Suite (39)
Dining (2)
Questions & Answers
Ask a question
Ryan N
12 March 2015|
AnswerShow all 2 answers
Response from Kristie B | Property representative |
Candlewood Suites offers complimentary shuttle to the Mall of America. The hours of operation are Monday - Friday; 8am - 5pm; advance notice is required.
0
Votes
JenniferBrefczynski
12 December 2014|
Answer
Response from Kristie B | Property representative |
Hello Jennifer, Thank you for your interest in Candlewood Suites. We do not have a pool. If I can be of further assistance please let me know.
0
Votes
Room Tips
"The 1 bedroom suite is always a nice option."
Read review
"Rooms on the east and west sides were quietest and my 2nd floor room had trees in front so felt very private."
Read review
"Would not suggest anyone stay here Very run down"
Read review
"Very loud on the highway side"
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