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All reviewsfront deskpool area was very nicepark and flyattached restauranthot tubon site restaurantfree shuttlegreat ratecomfortable roomminneapolis areaconvenient locationeasy accesshotel roomshuttle serviceup to dateairportmall
I was very disappointed in this hotel. The bathroom was tiny with very little hot water. The beds and pillows were comfortable but the walls are so thin you can hear your neighbors television & conversation all night. The pool was minuscule and freezing cold....More
The staff is topnotch. The restaurant and bar attached to it had great deep dish pizza. The shuttle was convenient to airport and Mall of America. Most of the staff tried hard to make you feel special. The shuttle driver, Kathy, suggested a steakhouse called...More
Checked into room around 4:00pm and we went to room and it looked nothing like the photo in the email confirmation.
The place is outdated and dirty, no exhaust fan in our bathroom( I have not stay in a hotel without exhaust fan) . One...More
Very scary event as I entered my room at 9:30 at night to find another man sleeping in my bed. Seems the clerk had double booked the room. This could’ve been a very dangerous situation for both myself and the gentleman I woke up. It’s...More
I was in Bloomington on a business trip, and the supplier was right across the street, so one of the buyers arranged for the 10 of use to have a negotiated rate and booked us together, noting we would pay individually. When I checked in...More
Response from IHGService, Guest Relations Manager at Holiday Inn Bloomington - Airport SouthResponded 20 March 2018
Thank you for leaving honest feedback. I feel concerned that the service from our hotel staff fell below your expectations. It is our goal to meet your needs as a guest and I sent you a private message to obtain additional detail. The...More