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All reviewsevening receptionmade to order omeletscomplimentary breakfastmanagers receptionbreakfast was amazingpretzelsextra towelsspring breakrooms are spaciousliving roomexcellent staygreat place to staybusiness tripwould stay here againfresh fruitfree shuttleshuttle service
I would have given this hotel a one star based on my personal experience. When I was checking-in, a security guy who was sitting across the room snapped a picture of me and my kid. I noticed his behavior because his phone was pointing at...More
We stopped here after a trip overseas that put exhausted into a new category. we caught the shuttle from the airport and met a very helpful and kind driver. He let us get checked in and then took us the nearest Apple store to fix...More
2 Thank Linda M
Response from Jim S, General Manager at Embassy Suites by Hilton Bloomington MinneapolisResponded 2 weeks ago
Hi Linda - My favorite part about Trip Advisor is clicking on new reviews and seeing one like yours. It makes me happy knowing we had folks go the extra mile to make you and yours happy! Look me up when you're here for your...More
Grungy looking furniture, dirty carpet, a stale smelling room and the toilet had pee drops around the rim. We were happy we were given a discount for getting the wrong type of room because this hotel is not worth $200 per night. It’s a worn...More
Thank Robyn G
Response from Jim S, General Manager at Embassy Suites by Hilton Bloomington MinneapolisResponded 2 days ago
Hello Robyn - Thank you for your recent review about your stay. I'm very sorry to read about the condition of your room and hope you will accept my sincerest apologies. I tried to look up the room you stayed in to address any deficiencies...More
The first room we were given had 1 working light who knows what was hinding in that room. The second room had cloged toilet with a convoenient walkie talkie left over. Third room at least had working lights and toilet but was not what we...More
1 Thank Mike S
Response from Jim S, General Manager at Embassy Suites by Hilton Bloomington MinneapolisResponded 4 days ago
Hello Mike and thank you for your recent review. I'm sorry to learn about your poor experience and hope you will accept my sincerest apologies. If I can identify your reservation I will check in to the situation to see what happened and take any...More
Hotel was clean. Bed was VERY comfortable. Breakfast was excellent. Staff was accommodating.
My daughter and I were exhausted from traveling. Our last leg of our flight was cancelled and this hotel provided a super restful stay.
Great shower. Great nights sleep.
Response from Jim S, General Manager at Embassy Suites by Hilton Bloomington MinneapolisResponded yesterday
Greetings Beverly - One of the best reviews we can ask for is from someone who didn't intend on staying due to flight problems. We all know how frustrating that can be however I'm thrilled you were able to relax while staying with us. I'm...More
Response from timpJ6250AK | Reviewed this property |
Lobby, reception & breakfast area look very new. Rooms have yellow wallpaper that is dated but amenities nice & granite counters in kitchenette, bathroom & sink area in bedroom. Showers updated as well.