SPRINGHILL SUITES MINNEAPOLIS-ST. PAUL AIRPORT/MALL OF AMERICA HK$730 (H̶K̶$̶8̶8̶7̶) - Updated 2019 Prices & Hotel Reviews - Bloomington, MN

We spent two nights here with a group. Check-in was quick. The room they gave us was unlocked upon our entry which was a little freaky. The suite itself was very nice in our opinion with a TV for the bedroom and a separate TV for the living room/sofa bed. We stayed one night…

Date of stay: February 2019

Response from TeamMarriott, General Manager at SpringHill Suites Minneapolis-St. Paul Airport/Mall of America

Responded 2 days ago

Dear R5789PRkimg, Thank you for the detailed review. It is always gratifying to receive praise for meeting expectations, and we are delighted you enjoyed your stay. Less than a mile from Mall of America and minutes from the airport, our hotel features suites that combine modern style and amenities with function and comfort. It was our pleasure serving you at Springhill Suites Minneapolis-St. Paul Airport/Mall of America, and we look forward to seeing you again soon. Sincerely, James Phelps General Manager At your service!

Dirty and Poor service

Our first room had hair all over the bathroom floor and not just one hair large clumps. When we called down the front desk had no apology just said ok bring your keys down and we will move you to another room. The next room had sheets piled outside and cleaning staff was in…

Date of stay: February 2019

Response from TeamMarriott, Manager at SpringHill Suites Minneapolis-St. Paul Airport/Mall of America

Responded 3 days ago

Dear lewfam3, We want to thank you for your stay and for taking the time to post your review. We sincerely apologize for the mistakes made when servicing your room. We take our guest’s feedback seriously, and we will take the appropriate action to ensure this does not happen again. We hope this unfortunate situation will not prevent you from staying with us in the future; we would welcome another opportunity to make your stay exceptional. Sincerely, James Phelps General Manager At your service!

Good hotel at good rate

Good hotel with breakfast and shuttle service to the mall. I have no real complaints. Given the location, no real issue with the airport being so close. I did hear aircraft a little bit from the hotel but I always have ear plugs on hand for internal noise

Date of stay: February 2019

Response from TeamMarriott, General Manager at SpringHill Suites Minneapolis-St. Paul Airport/Mall of America

Responded 2 days ago

Dear Faulky5, We appreciate the kind feedback on your stay at Springhill Suites Minneapolis-St. Paul Airport/Mall of America and the compliments on our breakfast offerings as well as our 24-hour complimentary shuttle service. It was our pleasure hosting you, and we hope to have an opportunity of welcoming you back soon. Sincerely, James Phelps General Manager At your service!

Skip It

You have an abundance of choices in the area, so choose something other than this place. For a Marriott brand, we expected better. First impression was that they found a small plot of land, and built up, no thought given to entrance or parking. That’s right, parking sucks, and…

Date of stay: February 2019

Response from TeamMarriott, Manager at SpringHill Suites Minneapolis-St. Paul Airport/Mall of America

Responded 3 days ago

Dear ryanbeckyj, We sincerely apologize for disappointing you with our hotel, and we are grateful for your feedback. We are sorry we did not live up to the standards you should always expect from us, and we hope you will consider a future visit so we can regain your trust. Sincerely, James Phelps General Manager At your service!

Solid but I was not there long...

I had a flight issue and ended up here. I slept for a few hours and was gone. I arrived and left I the dark. The staff were friendly and efficient. The room and hotel were clean. I got a good night's sleep. This was a decent but underwhelming place to stay at. I am giving it 4…

Date of stay: February 2019

Response from TeamMarriott, General Manager at SpringHill Suites Minneapolis-St. Paul Airport/Mall of America

Responded 2 weeks ago

Dear therealcyclops, Thank you for reviewing Springhill Suites Minneapolis-St. Paul Airport/Mall of America. Despite being here for a short period, we are glad to know you highlighted our cordial service and had a comfortable stay. Thank you again, and we hope to host you back very soon. Sincerely, James Phelps General Manager At your service!

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Alternate view of partition

Sofa Bed

Partition to separate sofa bed area and bedroom area

Sofa bed side of the room

Photo provided by managementSpringHill Suites Minneapolis-St. Paul Airport/Mall of America

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Is there outside sitting for evening get togethers instead of only inside?

we need to check in for a flight at MSP for 4am would the shuttle be running then?

The airport shuttle runs 24 hrs a day! The mall of America shuttle is less than that but both require you to check in. The shuttle is great though and gets you there quick! Have a safe flight!!

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Wondering how warm the pool is? Called hotel directly but they could not answer that question they said (kinda odd). Anyway. . .we have a 1 year old and looking to be able to take him swimming. He will NOT enjoy it though if the water is quite cool/cold. Thanks!!!!

It wasn't warm, but wasn't cold either. My toddler jumped right in with no complaints.

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In the king suite, I understand that the bedroom is separated by a door from the sofa bed sleeping area. can one access the bathroom from the sofa bed area without entering the bedroom, though? Thanks! Staying there next week, with college daughter the night before move-in, wanted to hope the answer is yes.

In the room we had, the bedroom was at the far end of the unit and did not have a door, but did have an opening from the "living area" to the bedroom that could be closed off with a sliding partition to reduce noise. The bathroom was off to the right as soon as you enter the unit, so it is conveniently separated from the bedroom and the sitting area.

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Does the light rail go by the hotel?

It stops at the MOA or aorport and you are a block away from the MOA AND the hotel has free shuttle to/from MOA and to the airport. The rail station is located in the south end of the mall and the shuttle drops off at the north entrance. I don't know the shuttle schedule but I saw it run often.

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