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GrandStay Hotel & Suites Traverse City

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Traveller (55)
Room & Suite (42)
Dining (1)
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Overview
  • Excellent55%
  • Very good31%
  • Average10%
  • Poor2%
  • Terrible2%
Travellers talk about
“dairy queen”(22 reviews)
“pirate's cove”(16 reviews)
“waffles”(42 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
All hotel details
Additional information
Offers from GrandStay Hotel & Suites Traverse City
Hotel deals
Offers from GrandStay Hotel & Suites Traverse City
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Reviews (511)
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510 results
Traveller rating
272
159
51
13
15
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LanguageEnglish
272
159
51
13
15
Show reviews that mention
All reviewsdairy queenpirate's covewafflesroom was cleanmini golfpublic beachred mesa grillhot tublobby areacookiesputt putthard boiled eggsfridge and microwavewould definitely stay here againnice place to stayfree breakfasta great stay
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1 - 5 of 510 reviews
Reviewed 2 days ago via mobile

I have never in my life had such horrible experience from a hotel!! Nick from Grandstay hotel in traverse city you should be ashamed and fired!! Not only did you disrespect me, you made a fool of yourself and your owners, to tell me you...More

Thank caitlynarobinson
Response from Anthony F, Front Office Manager at GrandStay Hotel & Suites Traverse CityResponded yesterday

I am terribly sorry for the situation. We take pride in the service we provide and I am sorry we were unable to meet your expectations. We did the best that we could to address the problem, and when we could not meet your expectations...More

Reviewed 1 week ago via mobile

What a great place.The general manager Nick and his entire crew of people were so gracious and welcoming.The lobby is comfortable and beautiful.The breakfast was very nice.Great place for family's as well.My advice,go there and enjoy,we did.More

Thank sara p
Response from Anthony F, Front Office Manager at GrandStay Hotel & Suites Traverse CityResponded 1 week ago

Thank you so much for your review, Sara! It has been an absolute pleasure having you stay here with us. We pride ourselves on our 'Every Guest; Every Time' hospitality and it is great that Nick was able to go above and beyond for you....More

Reviewed 3 weeks ago via mobile

We had an awesome time here. Heather at the front desk was extremely helpful. She took a lot of time telling us about the local restaurant, wineries and breweries. The rooms were clean and the breakfast was good. We will be back. Heather keep up...More

Thank rayleen727
Response from Anthony F, Front Office Manager at GrandStay Hotel & Suites Traverse CityResponded 3 weeks ago

Thank you so much for your 5 star review! We pride ourselves on providing award winning service, and we are so proud that Heather left such a good impression on your stay. I will make sure to congratulate her on a job well done! We...More

Reviewed 3 weeks ago via mobile

Great stay. Clean. Nice pool. Standard but yummy breakfast. Close to everything. We stayed for an extra day than we could afford if we'd stayed right on the water and still walked the beach at public access just down the street. We had a great...More

Thank Renee T
Response from Anthony F, Front Office Manager at GrandStay Hotel & Suites Traverse CityResponded 3 weeks ago

Thank you for your 5 star review, Renee! It has been a pleasure having you stay here with us and we are so pleased you enjoyed your stay, and the value we offer. We do our best to provide a great stay with great amenities...More

Reviewed 5 weeks ago via mobile

This hotel was very nice. The staff was great and we really enjoyed staying at this hotel. The room was perfect. The location was right in the center so it made it easy to get wherever we wanted to go. I highly recommend this hotel....More

1  Thank Matthew B
Response from Anthony F, Front Office Manager at GrandStay Hotel & Suites Traverse CityResponded 4 weeks ago

Thank you so much for your 5 star review, Matthew! It has been an absolute pleasure having you stay here with us and we are so glad we surprised you with a phenomenal stay, and our great service. We pride ourselves on making sure all...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Business Centre with Internet Access
Self-Serve Laundry
Meeting Rooms
Laundry Service
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$54 - US$339 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Romantic Hotel in Traverse City
#5 Business Hotel in Traverse City
#8 Family Hotel in Traverse City
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$54 - US$339 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Romantic Hotel in Traverse City
#5 Business Hotel in Traverse City
#8 Family Hotel in Traverse City
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (55)
Room & Suite (42)
Dining (1)
Pool & Beach (1)
Questions & Answers
Ask a question
grewgirl4
19 May 2017|
AnswerShow all 6 answers
Response from Nick T | Property representative |
Thank you for your question. Downtown is about 4 miles away (8 minutes by car). Its a beautiful area and very popular! Please let us know if we can direct you to any specific place.
0
Votes
Rista
2 May 2017|
Answer
Response from Nick T | Property representative |
Thank you so much for your question - yes effective today (May 1, 2017) we are now GrandStay Hotel & Suites of Traverse City. Same great staff and wonderful hotel. Our amenity packages have upgraded also. We look... More
0
Votes
Forevertall
7 April 2016|
Answer
Response from Nick T | Property representative |
Im sorry we do not allow pets at the hotel.
0
Votes
Room Tips
"Rooms on the east side have a better view"
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"Second Floor"
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"Suites on second floor look over lobby. Quiet. Sitting area outside room is nice."
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"All first floor rooms were excellent."
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