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So happy with our room and staff. The room was very clean, even with a towel turtle on the bed! Received texts from staff making sure we didn’t need anything and were happy with our stay. Very attentive and ready to make guests happy. Loved...More
Great staff. Gorgeous, clean room with turtle towel and great price! Tons of restaurants nearby along with beautiful view of Traverse Bay. Microwave and refrigerator in room and bed and pillows very comfortable.
2 Thank dogcentral65
Response from Justintraversecity, General Manager at Sugar Beach Resort HotelResponded 28 October 2017
Thank you so much for taking the time to offer us your feedback. I am very glad to hear you had such a great experience at the Sugar Beach. We look forward to seeing you again soon.
Friendly professional staff greeted us. Nice to get a welcome email making sure if we needed anything, the staff was ready to help. Great beach view. Close to city happenings. Would love to have stayed longer but on a road trip. Very comfortable and safe....More
For a place that boasts their beach, this one is almost unswimmable. There is a TC water sports next to this that has a dock and boats and jet skis are constantly going in and out of the swimming areas. I brought it to the...More
Response from Justintraversecity, Front Office Manager at Sugar Beach Resort HotelResponded 5 days ago
Thank you for taking the time to leave your feedback about your most recent stay. We are saddened to hear that yourself and your children did not get to enjoy the bay like you had expected to while staying here. Most of our guests really...More
My husband and I stayed at the Sugar Beach Resort Hotel for a babymoon in August 2018 and it was very nice! Definitely recommend getting a lake view room, so glad we paid for the upgrade. Beach is very nice. Breakfast was okay, wish there...More
Thank Amanda H
Response from Justintraversecity, Front Office Manager at Sugar Beach Resort HotelResponded 1 week ago
Thank you Amanda for taking the time to leave us your feedback! We congratulate you on your new addition to your family and say thank you for choosing us to spend such a special moment with. The beach is our favorite part as well and...More