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Holiday Inn Express South Haven

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Traveller (30)
Room & Suite (22)
Pool & Beach (3)
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About
  • Excellent30%
  • Very good38%
  • Average21%
  • Poor6%
  • Terrible5%
The Holiday Inn Express & Suites South Haven may be defined as a limited service hotel by the industry...no room service, restaurant, bellman, doorman, and so on. But our team defines us differently. It's about delivering service that creates a bond with the individual and the brand. And this is what S.M.A.R.T. Service is all about. The hotel features indoor pool, inside corridors, and fitness center. All our spacious guest rooms have voice mail, data ports, coffeemakers, hair dryers, and iron & boards. Free high-speed Internet throughout building. We Have a new Express Start breakfast with more items to choose from (you have to see it). Area attractions include downtown South Haven and Lake Michigan. Only one mile away. Visit South Haven, MI and stay at the Holiday Inn Express Hotel & Suites. Make sure you Stay Smart and stay with us.
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Property amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Wheelchair Access
Breakfast included
Meeting Rooms
Business Centre with Internet Access
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Room features
Suites
Non-Smoking Rooms
Microwave
Air Conditioning
Family Rooms
Good to know
HOTEL STYLE
Mid-range
Family
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Annual Sale
Hotel deals
Location
Full view
Getting there
Battle Creek Intl Airport60 km
Gerald R. Ford International79 km
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Nearby restaurants
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Nearby attractions
See all nearby attractions
Reviews (201)
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193 results
Traveller rating
60
71
42
11
9
Traveller type
Time of year
LanguageEnglish
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60
71
42
11
9
Show reviews that mention
All reviews front desk renovations are complete slow internet nice indoor pool nice hotel the breakfast area queen suite room was clean breakfast was included quiet area would stay again exercise room other hotels yogurt short drive to downtown business center refrigerator and microwave
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1 - 5 of 193 reviews
Reviewed 13 October 2018 via mobile

We stayed for 5 days. We had trouble with the TV volume and told Ashley about it. Ashley got the TV replaced and was also the friendliest staff person and the hardest worker I have ever seen. Holiday Inn Express in South Haven Michigan. Housekeeping...More

Thank Jim G
Response from JennifferH18, Loyalty Champion at Holiday Inn Express South HavenResponded 15 October 2018

Thank you so much for the awesome review! I'm glad we could fix your issue, and I'll make sure Ashley knows how much you appreciated her service! Hope you visit us again!

Hotel's Favourite
Reviewed 20 March 2018

I love this hotel. It smells so good! The place is clean and the staff is very friendly. The beds are comfortable. The shower is nice. The rooms are spacious and clean. 24 hr fitness center. Nice indoor pool. Plenty of shopping near by.

Thank brickie074
Response from Jenniffer H, Guest Experience Champion at Holiday Inn Express South HavenResponded 22 March 2018

Thank you so very much for your AWESOME review! We appreciate you taking the time out of your day to let us know how we are doing. Wait until you see the new renovations we are in the process of implementing!

Reviewed 7 October 2018 via mobile

Smelled like mold Dirty old rooms Nasty carpet Dark lobby Wouldn’t take our shoes off in room Cannot believe what they charged for this dump Wanted to take my money back and check into the Hampton Inn across the street Very disappointed

Thank Jen L
Response from JennifferH18, Loyalty Champion at Holiday Inn Express South HavenResponded 9 October 2018

We are so very sorry you were disappointed with your stay. Know that we are doing renovations to help correct some of these issues and have addressed other issues with our housekeeping staff. I hope you will give us another chance in the future.

Reviewed 29 September 2018 via mobile

The reviews scared me, but I left it to my own opinion. The staff was incredibly helpful and nice people. Everyone was helpful and attentive. My wife and I stayed 2 nights to be able to get some work done for school. We used their...More

Thank JayR101
Response from JennifferH18, Loyalty Champion at Holiday Inn Express South HavenResponded 1 October 2018

Thank you so very much for your awesome review! We are glad you ended up staying with us and having a great time, and hope to see you again in the future!

Reviewed 31 August 2018

Positives: - Good location, about 3-5 minutes driving from Downtown South Haven - Comfortable beds - Exceptionally friendly staff (check in staff, management, housekeeping) - all were very nice and helpful - Quiet rooms - Reasonably clean room Negatives: - Water faucet in bathroom was...More

Thank steve1986e
Response from Jenniffer H, Loyalty Champion at Holiday Inn Express South HavenResponded 1 September 2018

Thank you for taking the time out of your day to give this review. We will take all of your comments and use them to make the hotel a better place to stay. We look forward to seeing you again.

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Questions & Answers
Ask a question
860aine
1 November 2015|
AnswerShow all 2 answers
Response from Ltmayers |
So Lake Michigan is really big, but not salty and not the ocean.
1
Vote
Linda W
19 January 2015|
AnswerShow all 4 answers
Response from DebbieE811 | Reviewed this property |
This hotel is in Michigan NOT Memphis, Tenn
0
Votes
Room Tips
"Call first and ask about the construction"
CJO10
12 Jul 2018
Read review
"Any room at this hotel will be a pleasant stay."
angele125
16 Nov 2016
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"Ask for a room away from the breakfast area."
787marliess
3 Aug 2016
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"Ask for third floor, and well away from elevator"
397annef
2 Apr 2016
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PRICE RANGE
US$80 - US$167 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express south haven hotel south havenholiday inn south havensouth haven holiday inn
LOCATION
United StatesMichiganSouth Haven
NUMBER OF ROOMS
62
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