Lowest prices for your stay
Hotel direct offer!Unlock Member Rates!
US$209
Free cancellation until 30/03/23
No prepayment needed
Expedia
Vio.com
Etrip
View all 11 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Full view
View all photos (155)155
Room & Suite (30)
Dining (4)
About
#1 of 3 hotels in Watertown
Location
Cleanliness
Service
Value
GreenLeaders Gold level
Suggest edits to improve what we show.Improve this listing
Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Bowling offsite
Canoeing offsite
Pets Allowed ( Dog / Pet Friendly )
Paid private parking on-site
Parking
Wifi
Pool / beach towels
Indoor pool
Heated pool
Bar / lounge
Breakfast available
Breakfast buffet
Tennis court offsite
Business Centre with Internet Access
Conference facilities
Meeting rooms
Salon
BBQ facilities
Convenience store
Non-smoking hotel
Outdoor furniture
Picnic area
ATM on site
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Show more
Room features
Air conditioning
Desk
Dining area
Fireplace
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Housekeeping
Sofa
Telephone
Wake-up service / alarm clock
Kitchenette
Dishwasher
Microwave
Refrigerator
Stovetop
Kitchenware
Flatscreen TV
On-demand films
Radio
Complimentary toiletries
Hair dryer
Show more
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Languages Spoken
English
Location
52Somewhat walkable
Grade: 52 out of 100
49Restaurantswithin 1 km
5Attractionswithin 1 km
Contact
570 Arsenal Street, Watertown, MA 02472
Getting there
Car HireSee all Watertown car hire
178Reviews2Q+A23Room tips
Reviews
Traveller rating
- 128
- 35
- 5
- 7
- 3
Time of year
Traveller type
Language
Selected filters
- Filter
- English
Popular mentions
Sort by:
Most Recent
Traditional Residence Inn - location on Arsenal Road is great - close to Arsenal Yards shopping area; about 20-25 minute ride into Boston proper. Very clean, newer hotel, breakfast was excellent, staff very nice. My only negative comments are to the parking which is extremely overpriced ($28 per day) in an unprotected lot which is crowded most of the time and their parking extends into a further lot with a longer walk to hotel entrance. My second negative comment refers to the shower - bathroom is large, however, half glass wall shower makes it hard to warm up inside the shower and the shower itself has very low water pressure. I asked upon checkout about that and was told next time to call maintenance and perhaps they can remove the "water saver" feature. Other than those 2 minor complaints, I would absolutely stay again and would recommend to others. Price point is very fair.…
Read more
Date of stay: January 2023
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Grace Corrigan, Guest Services / Front Office at Residence Inn by Marriott Boston Watertown
Responded 1 Feb 2023
Thank you for taking the time to complete a review. We are glad you enjoyed your stay with us overall. I will bring up your recommendations to the responsible departments. We hope to see you again in the future.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
-parking #25.00 -Free breakfast - Clean hotel, new -Great option if visiting college in or around the Boston area. -Great food options 1 block from the hotel - Public bus transportation pick up & drop off directly in front of the hotel (70line) -A coffee bar 24/7 would be a nice addition .
Read more
Date of stay: September 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Grace Corrigan, Guest Services / Front Office at Residence Inn by Marriott Boston Watertown
Responded 19 Dec 2022
Thank you for taking the time to complete a review. We are glad you enjoyed your stay with us overall. I will bring up your recommendations to the responsible departments. We hope to see you again in the future.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I stay at a lot of hotels. This was probably my worst experience yet. This was your standard Residence Inn which I assumed was newer based on pics. We had a loud air conditioner which wasn’t great but doable. The nightmare began at 2:45am when a party showed up above us and partied non-stop until 7 am. It sounded like they were tearing the place apart. We heard everything including loud walking, banging on walls, furniture moving, bathroom flushing and things dropping on bathroom floor. People were falling on floor, just awful. Worst of all were the disgusting bed noises above my head. This is not a family friendly place. I was traveling with my children and elderly mother. The sound proofing is NON-existent at this Hotel. Marriott does not check to make sure there are no loud out of control parties at this Hotel. There are many bars/restaurants across the street so I’m guessing this is where they come after closing time. This was a nightmare no family should have to endure. I did not check out the breakfast or amenities. I just wanted out. I feel completely ripped off at over $ 400 a night. Not to mention exhausted/disgusted. Never returning to this party hotel.…
Read more
Date of stay: June 2022
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from Grace Corrigan, Guest Services / Front Office at Residence Inn by Marriott Boston Watertown
Responded 6 Sep 2022
Thank you for taking the time to share your experience with us. We apologize you had an interruption during your stay with other guests. We take all feedback seriously and have made sure to follow up with the involved departments so that we can learn from this experience. We hope to see you again when your travels brings you back to Watertown. Best Regards,
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Overall the property is good. The suites are roomy and the kitchen is great to keep food/snacks around for the kids. The morning free breakfast was pretty good with a variety of different options. The location is a very short drive from downtown and right next to Arsenal yards, which has a grocery store, trendy restaurants and other shops. Only reason I didn't give this property 5 stars is because the pool was out of service half the stay and when you have kids and its 95 plus degrees out, a pool is necessary and it wasn't available most of the time.
Read more
Date of stay: August 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Grace Corrigan, Guest Services / Front Office at Residence Inn by Marriott Boston Watertown
Responded 6 Sep 2022
Thank you for taking the time to share your experience with us. We apologize you had an interruption during your stay with our pool. We take all feedback seriously and have made sure to follow up with the involved departments so that we can learn from this experience. We hope to see you again when your travels brings you back to Watertown. Best Regards,
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
stayed here labor day weekend with my family for a trip to fenway park for a red sox game. Arrived late at night and it was a lot of turns to get there off the freeway. if you want good freeway access, this might not be the best option. Checkin was quick. Room was a little small for we thought we were getting but was fine. We loved the bath products but there was no lotion in the room and we had to ask for more towels. Pillows were pretty thin. Breakfast was pretty small. eggs, sausage and potatoes for hot food and basically cereal and danish for cold options. it was adequate but nothing special compared to others. One of the bif reasons we booked here was the parking fee was much cheaper than other hotels. The drive downtown was 15-20 minutes. We would stay here again when in Boston.…
Read more
Date of stay: September 2021
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Grace Corrigan, Guest Services / Front Office at Residence Inn by Marriott Boston Watertown
Responded 6 Sep 2022
Hello JFG0180, Thank you for your great review of your stay. We are happy to hear that your stay met your needs, and you found our location convenient. We hope you think of us when you return as we would love to have you back, and see you again. Best Regards,
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My family just had a wonderful stay at the Residence Inn in Watertown, MA. The hotel was constructed about two years ago and everything still looks brand new inside and out with a stylish lobby. The exterior is one of the most interesting RIs I have ever seen. Apologies for not including an exterior photo. The two bedroom suite is similar to other RIs with the living and dining areas in the middle and bedrooms on either side. The breakfast is a full buffet with self service. The only negative was that some of the lamps and a phone were unplugged from the wall but otherwise a smooth stay. The parking lot is always full at night so make sure you don’t come back too late but they do have overflow spots which could not be seen from your room even when facing the back. Across the street is a shopping center with a Target and a metro bus stop to take you into Cambridge where you could transfer to the subway into Boston for a total of about 20 mins. I highly recommend staying here if you rather not deal with the hotels in the middle of Boston but close enough to drive in or via public transit easily.…
Read more
Date of stay: July 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Grace Corrigan, Guest Services / Front Office at Residence Inn by Marriott Boston Watertown
Responded 6 Sep 2022
Hello Ziggyziggy, Thank you for your great review of your stay. We are happy to hear that your stay met your needs, and you found our location convenient. We hope you think of us when you return as we would love to have you back, and see you again. Best Regards,
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Can't believe I actually took the time for this. Background: Stayed with my wife for two weeks while we waited to move into our new apartment. Where to start? The room was nice and clean at first glance. It has enough space for two to live. I did home office almost every day while here and paid for the enhanced internet. I never really new if the request went in. The website never gives feedback, then I realized I was charged 27 times for the internet, had I not been meticulous with this and that would have slipped. Internet keeps disconnecting, even in the enhanced version. Front desk service is good, they try their best to keep help out. Parking situation is average, there is usually enough space, but slots are pretty narrow. Location is great. Easy access to main avenues and a lot of places to shop around. Rooms are quiet, at the expense of heavy ass doors impossible to open if your hands are busy. Bathrooms are nice and clean, shower is nice. Kitchen appliances are great. Here's what I hated: They use COVID as an excuse to everything: Cheap breakfast, no room service, very (VERY) limited housekeeping, no lift service. Speaking of housekeeping, It can only be done in the mornings, one time I was ahving a meeting when the lady knoked and I kindly asked to come later or tomorrow. It was too late for her to come in later. I asked front desk to have the room cleaned the next day since It couldn't be cleaned that day. To my surprise the next day when I came back it had not been cleaned. (I was pissed because that was the only chance that week to clean the room). Trash acumulates because most people cook in their rooms and there is no good place to toss it. Only 2 people at the gym at the time. Only 1 family (I think) at the pool at the time. (Hate public pools anyways) They "provide coffee in yoiur room" but it's so pathetic I ended up buying a coffe machine and my own coffee. Laundry self-service is 8 bucks a load, I think it's excessive. You can tell they are cutting on expenses to bouce back from last year. I think they could have done better, so a solid 3.5 stars is he tbest I can give.…
Read more
Date of stay: March 2021Trip type: Travelled on business
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Pearlie Aviles, Guest Services / Front Office at Residence Inn by Marriott Boston Watertown
Responded 6 Apr 2021
Dear DiegoR1144, Thank you for choosing to stay at the Residence Inn Boston Watertown. These are challenging times as we work our way through the pandemic and we sincerely apologize for falling short of meeting your expectations. We try to increase awareness through our website noting the changes in services. We have made these changes for the safety of our guests and staff to limit possible exposure to COVID-19. Our hope is that we will be back to normalcy by the summer months so we can deliver the service that our guests deserve and expect. Once again, thank you for taking the time to share your feedback. We appreciate you choosing to stay with us during these unusual times.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
“DUE TO COVID” they CANCELLED some of the MOST important amenities. I chose this hotel because it was supposed to have “COMPLEMENTARY hot american breakfast” which was CANCELLED and replaced by a bag with a bread, banana and a juice. It was REALLY disappointing. Then, the housekeeping “due to covid” cleans the room just ONCE per week. AND the shuttle that was supposed to take you anywhere within 2 miles from the hotel is ON HOLD too because of covid. I really think they just use covid as an excuse to cancel things, they should at least CHANGE the description of the hotel to the REAL amenities and LOWER the price. It was been really a disappointment. The room is good, and the service is really good.
Read more
Date of stay: March 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Pearlie Aviles, Guest Services / Front Office at Residence Inn by Marriott Boston Watertown
Responded 25 Mar 2021
Hi JPS1994, Thank you for your review. I'm glad you enjoyed our room and service as well! Due to the pandemic, our property has had to temporarily modify operations. One of the top priorities we pride ourselves on is your satisfaction. After some research, we noticed not all of our booking sites streamlined with the updated information and for that we sincerely apologize. We hope that some time in the near future, we are running back to normal again! Thank you again for your valuable feedback, we truly look forward to seeing you again. Best regards,
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My stay here was transitional housing generously provided by my new employer – meaning I didn’t pay the bill – if I did my review might have been different. I was here for two full months, allowing an unusually detailed look at the operations of what you’d assume was more upscale lodging. After tallying up the good and bad, waffling between a “three” and a “four,” I decided this property earned a solidly three-star rating. First the good: I was given a corner room on the third floor that offered a scant view through large windows of Downtown Boston far to the east. This was a dog-friendly room in a dog-friendly property, and that worked exceptionally well for my aging chocolate lab (though they charged me $150 in “pet rent” for the privilege). The room design and features appear sleek, especially the large bathroom and roomy shower, which I’ll always miss. Generally, this appeared as a well-maintained property; the friendliness and knowledge of the front staff varied; the male staffers were always warm and welcoming, while the women more than not appeared cold and rather aloof, especially when my old dog dared to wander behind the large sweeping desk. But all had treats to give him, which I appreciated. During a snowstorm, the staff went out and swept snow off all the cars, which was a remarkably nice gesture. For Thanksgiving and Christmas, we were given little gifts and a special dessert. OK, now the bad – and for a property of this caliber, there was much too much of that. First the parking lot was cramped and at $20 a day, ridiculously expensive. Some of the rules seemed infrequently enforced, particularly the covered check-in parking where people routinely parked all day (including a Mercedes with “TheGoddess” personality plate). The worst: Things like rationing toilet paper to two rolls a week. LET THAT SINK IN: Yes, you had to get toilet paper from the front desk, and they began rationing toilet paper to two rolls a week. Astonishingly unacceptable. And then there was the laundry room. Traveling across the country with my RV, I had used a great many laundry facilities costing between $1 a load and, rarely, even $3; half or a quarter that for drying. Here, both the tiny wash and dryer machines cost $4 ($8 a small load) – and the washers routinely finished a cycle leaving clothes soggy wet and full of soap. The closet-size room felt like a COVID breeding ground … made worse by the fact that one machine was out of order the entire 60 days I was there (as insult to injury, that machine was fixed the very day I checked out). Exiting the room, one couldn’t help noticing the expansive but rarely used exercise room and large swimming pool that gobbled up excessive amounts of real estate. The in-room kitchen facilities were sleek and well designed … but the appliances were old and junky. The TV constantly rebooted itself leaving you fumbling with the remote trying to get it back to the TV station you were watching. While the room was relatively quiet overall, banging from the floor above was a constant occurrence. Lastly, the large dining and bar area were unused the entire time I was there, owing to the pandemic. While that was understandable (and perhaps compliance related), the “breakfast” consisted of fruit, hackneyed granola bars and muffins and tiny containers of juice in a plastic bag. During the pandemic I had stayed in a couple of motels that actually managed to serve a hot breakfast. But at least hot coffee, a machine serving cold juice, milk, cereal, bagels, chilled yogurt, etc. were offered by most of the motels I stayed in across the country. An upscale hotel like this surely could have offered a little better breakfast offering. Bottom line, I expected much more from this Marriott property. But I do still miss that shower!…
Read more
Date of stay: December 2020Trip type: Travelled on business
Rooms
Location
Service
Room Tip: Get a room in the top floor in the west wing if you can.
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Grace Corrigan, Guest Services / Front Office at Residence Inn by Marriott Boston Watertown
Responded 6 Sep 2022
Dear Joooles_m, I apologize that we fell short of meeting your expectations when you stayed at Residence Inn Boston Watertown. In order to better uphold our commitment to deliver exceptional service to every guest, from arrival to departure, I have shared your feedback with the hotel team to better learn from your experience. Your feedback and comments is important to us. Thank you for visiting us in Watertown, we hope to welcome you again whenever your travels bring you back to Watertown. Best Regards,
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I stayed there for 3 months and I would say that ARTHUR and Gotham are the best employees I’ve ever met and I stayed in sooo many places around the world ! Truly professionals They were always smiling, helping, asking how am I. Every single day! They both need promotion ! Maya was also super sweet but she was mostly pm so I didn’t see her much The service was amazing! Rooms are soooo beautiful and well equipped. All requests were delivered in a seconds. I just have a minor advice. Housekeepers need to say at least hi when they see people in the corridor and they need to be nicer when they are servicing rooms and girls are the front desk need a little more training except Maya. They are not welcoming and not professional Thank you GM Derek! You are doing amazing work and thanks you for all the holiday gifts ! They are priceless ♥️ Hanna Shakhn…
Read more
Date of stay: January 2021Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Grace Corrigan, Guest Services / Front Office at Residence Inn by Marriott Boston Watertown
Responded 6 Sep 2022
Hello hannasH1522VR, Thank you so very much for taking the time to fill out your experience with us in Watertown. We love hearing about our staff and glad you enjoyed your stay. We apologize for any shortcomings you experienced during your stay and will be notifying the correct departments to improve our service. Thank you again, and safe travels!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$189 - US$351 (Based on Average Rates for a Standard Room)
LOCATION
United StatesMassachusettsWatertown
NUMBER OF ROOMS
150
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your ListingRESIDENCE INN BY MARRIOTT BOSTON WATERTOWN - Updated 2023 Prices & Hotel Reviews (MA)
Frequently Asked Questions about Residence Inn by Marriott Boston Watertown
Which popular attractions are close to Residence Inn by Marriott Boston Watertown?
Nearby attractions include New Balance Factory Store (0.8 km), The Dorothy and Charles Mosesian Center for the Arts! (0.8 km), and New Repertory Theatre (0.9 km).
What are some of the property amenities at Residence Inn by Marriott Boston Watertown?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Residence Inn by Marriott Boston Watertown?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Residence Inn by Marriott Boston Watertown?
Guests can enjoy free breakfast, a lounge, and barbeque facilities during their stay.
Is parking available at Residence Inn by Marriott Boston Watertown?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to Residence Inn by Marriott Boston Watertown?
Conveniently located restaurants include Red Lentil, Stockyard Restaurant, and Deluxe Town Diner.
Are there opportunities to exercise at Residence Inn by Marriott Boston Watertown?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Residence Inn by Marriott Boston Watertown?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Residence Inn by Marriott Boston Watertown?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Residence Inn by Marriott Boston Watertown offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Are there any historical sites close to Residence Inn by Marriott Boston Watertown?
Many travellers enjoy visiting Granary Burying Ground (7.7 km), Longfellow House Washington's Headquarters National Historic Site (2.8 km), and Harvard University (3.2 km).