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About
#3 of 5 hotels in Natick
Location
Cleanliness
Service
Value
The Courtyard Boston Natick hotel is your travel destination when exploring the Natick/Boston area. We're located near Route 9 and I-90, walking distance from the Natick Mall, and 20mi from Downtown Boston and the Boston Logan International Airport. There are also many great local attractions, such as the Cochituate State Park and Level 99, and many local restaurants like Legal Sea Foods and Bertucci's Italian Restaurant. When staying here, enjoy top-of-the-line customer service when you're checking in, checking out, or needing any additional assistance. We offer free WiFi, a comfortable lounging space, a business center, workspaces, and meeting rooms to fit your every need. In your free time, release some stress in our workout facility or grab a coffee at our on-site Starbucks. Our rooms have pillowtop mattresses, plush bedding, and 55-inch flat-screen TVs that are Netflix capable.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Business Centre with Internet Access
Conference facilities
Baggage storage
Outdoor furniture
Parking
Wifi
Restaurant
Breakfast available
Banquet room
Meeting rooms
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Housekeeping
Room service
Flatscreen TV
Complimentary toiletries
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Location
64Somewhat walkable
Grade: 64 out of 100
33Restaurantswithin 1 km
5Attractionswithin 1 km
Contact
342 Speen St, Natick, MA 01760
Getting there
Car HireSee all Natick car hire
350Reviews4Q+A62Room tips
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Unfortunately, this hotel is not up to Marriott standards. Yes, the lobby looks refreshed which is probably true but the rooms have not been changed in 20 years. The tub in the bathroom is disgusting. The overall look and feel of the room is dated and tired there are scrapes on the dressers and Wallpaper peeling it's just a hot mess. To the point where I went out and purchased slippers so I didn't have to walk on the carpet. I was kind enough not to request service every day being there for a week but when I asked for service it wasn't done. And when I went to the front desk to ask, they looked at me like I had six heads. The front desk people don't seem to have any hospitality in them at all nor do they clean the room cleaning people. It's such a sad state of a hotel I wouldn't side my worst enemy there after spending a week run don't walk away from here. There is a new hotel on route nine call the aloft, I would recommend you stay there over staying here. There's also a new residence inn in Natick, which would be a better choice.…
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Date of stay: December 2022Trip type: Travelled solo
Room Tip: Choose another hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
I booked one night at this hotel based on the average score of 4/5 from travellers even if it didn't have a free breakfast. It was a very disappointing stay. The room was in a dire need of a renovation. The carpet was old, stained and worn out. There was rust in the bathroom (on the door hinges and in the shower) and the curtains did not close completely, allowing the light to come in in the morning. It was also dusty and I found many strands of hair on the bed frame when doing my usual bed bug check (no bugs thankfully). I'm also certain that the beds were doubles and not queens as advertised. Even my daughter mentionned how narrow they were! At least the mattress was comfortable. The best thing about this hotel were its location close to the mall, the big tv, USB charging available on the desk and the free parking. …
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Date of stay: November 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Stayed here quarterly for business. Steadily going down Hill. The property is showing its age. The Charge ports on the desk does not work. Tried plugging wall Charger into wall outlets. but the outlets are So Worn, the plug actually falls out of the outlets. Tried connecting to Wi-Fi, Not In Service ! OK , at this point, I need a drink. Went down to lobby, Sorry bistro/bar opens at 5 BUT did not open tonight ! This is my last stay at this venue ! Nothing for Marriott to be Proud of Here 😳
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Date of stay: September 2022Trip type: Travelled on business
Room Tip: Yes, I’m told the Residence Inn down the street is where the business travelers have gone.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We stayed here while visiting colleges in the area. The hotel itself is perfectly fine, with large clean comfortable rooms, a decent lobby, and a small but functional gym. Our room had a small fridge and a coffee machine. It was also very quiet, especially considering the busy roads that suround the hotel. My only quibble would be the setting, in the midst of busy routes and megastores. It is absolutely impossible to walk anywhere from the property, though they do their best to have some outside tables facing a patch of greenery behind the main building. Given how pretty New England can be, I felt it was shame to stay in such a busy suburban setting, but that seemed to be the case with every other hotel in the area,
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Date of stay: August 2021
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We were there overnight and surprised that some of the furniture in our room was beyond tired - it was actually what you'd expect in a 1 star dumpy lodge. The refrigerator also had a high pitched whine. Those alone would not have compelled me to give a poor rating, though. What bothered me most was that our keys stopped working about 90 minutes before checkout. When my group (in 3 rooms) went to the front desk - since we got locked out - the receptionist explained that "normally they keys stop working around an hour before checkout". WHY? Did we not pay to be there until checkout? That's when guests are loading up their cars, going in and out. The hotel intentionally does this, per the receptionist, and that caused us to waste time (walking around the building from the back parking lot, waiting for the desk attendant to get to the desk, and then to re-key all of our rooms.) We have stayed in many Marriott chains over the years and this was a departure from our normal, totally positive experience. I would not stay there again and would suggest others to stay elsewhere until the paying guests are treated with respect.…
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Date of stay: July 2021
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Very comfortable beds. Fairly quiet. Coffee maker and refrigerator. Since they didn’t offer maid service at this time , they promptly sent up anything we needed. Convenient location. Would stay here again
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Date of stay: May 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
I made the booking for the 12th to the 14th and when I arrived they had it all wrong. And then the receptionist started arguing with me. How does one do that in the hospitality industry? I have stayed at a number of Marriott(s) and there seems to be a common thread. They just don't care about basic courtesy with guests.
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Date of stay: March 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Jill S, Guest Relations Manager at Courtyard by Marriott Boston Natick
Responded 11 Mar 2020
Thank you for your feedback. I would like an opportunity to have more information so we can share with our team so this does not happen in the future. J Sullivan 508-655-6100 x 3282
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Can’t say enough nice things about this hotel. The bartender/server was amazing and very personable, giving get tips about how to navigate Boston and what to see. Room was clean and accommodating. The manager even emailed me after check out to let me know we had left something behind. I highly recommend.
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Date of stay: March 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
I was treated very well at this hotel. I am a Bonvoy member and checked in through the app with no problems. I was automatically given an upgrade upon checkin. I was given the room I wanted which was a king bed room. It was very quiet which was nice, but that was probably because it was a Wednesday night.
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Date of stay: January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
First stay here. Checked in very late; front desk lady was extremely nice. Enjoyed talking to her over the two nights we were here. Bistro ladies (we met three of them, two at the counter and one from the kitchen) were incredibly nice. Again, greatly enjoyed talking to them. They provided excellent service, couldn't do enough to please, were very patient and offered recommendations, and came to check that we were enjoying our food each day at breakfast. Try the smoked salmon and bagels - quite good! We'll stay here next time we're in the area as we really liked the people. Room was also fine and free parking was appreciated.
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Date of stay: December 2019
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
PRICE RANGE
US$133 - US$187 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
courtyard by marriott boston natick hotel natick, courtyard boston natick, courtyard natick, natick courtyard, natick marriott
LOCATION
United StatesMassachusettsNatick
NUMBER OF ROOMS
181
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Claim Your ListingCOURTYARD BY MARRIOTT BOSTON NATICK - Updated 2023 Prices & Hotel Reviews (MA)
Frequently Asked Questions about Courtyard by Marriott Boston Natick
Which popular attractions are close to Courtyard by Marriott Boston Natick?
Nearby attractions include The Natick Mall (0.7 km), Cochituate State Park (1.0 km), and AMC Framingham 16 (0.7 km).
What are some of the property amenities at Courtyard by Marriott Boston Natick?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at Courtyard by Marriott Boston Natick?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Courtyard by Marriott Boston Natick?
Yes, free parking is available to guests.
What are some restaurants close to Courtyard by Marriott Boston Natick?
Conveniently located restaurants include Green Leaf Vegetarian & Vegan Restaurant, Minado Restaurant, and The Cheesecake Factory.
Are there opportunities to exercise at Courtyard by Marriott Boston Natick?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at Courtyard by Marriott Boston Natick?
Yes, dry cleaning and laundry service are offered to guests.
Does Courtyard by Marriott Boston Natick offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Courtyard by Marriott Boston Natick?
Many travellers enjoy visiting Walden Pond State Reservation (15.4 km), Gropius House (14.1 km), and Gore Place (15.9 km).
Is Courtyard by Marriott Boston Natick accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.