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4.0
#2 of 10 hotels in Edgewood
Location
Cleanliness
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Value
Located conveniently off of Interstate 95 at Exit 77A (Route 24), The La Quinta Inn & Suites® Edgewood/Aberdeen-South in Edgewood, Maryland offers easy access to Cedar Lane Regional Park, Ripken Stadium, Aberdeen Proving Grounds and other points of interest in the Bel Air, Abingdon and Aberdeen areas.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Mid-range
Languages Spoken
English
Location
2112B Emmorton Park Rd, Edgewood, MD 21040-1000
La Quinta Inn & Suites by Wyndham Bel Air/I-95 Exit 77A
Cons: The king size mattress we had was so used that you rolled to one side. If you liked at the headboard, one side of the mattress was inches below it while the other side was directly at it. I had to put pillows behind my back to keep me from rolling into my husband all night. The furniture was used and abused. The knobs were loose and falling out. The lighting was TERRIBLE. The light bulbs could be night lights they were so dim. One didn't work at all. The toilet was old (& a split seat). The shower head sprayed in every direction but onto your head.
The grassy areas outside were literally so full of poop we had trouble walking our dog. That was really gross. Unfortunately people are completely irresponsible and ruin that for everyone. They definitely need someone for grounds maintenance in that regard. My husband checked us in but I literally never saw anyone at the front desk.
I've stayed at updated LA Quintas that are fabulous. This felt more like a motel to me. It isn't the fault of the staff - they just really need to update their mattresses, furniture, and lighting!
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Date of stay: March 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Relations Manager, Owner at La Quinta Inn & Suites by Wyndham Bel Air/I-95 Exit 77A
Responded 13 Mar 2022
Hi NinaJ82, Thank you for pointing out the issues with housekeeping so that we can work to improve upon this aspect of the guest experience at our hotel. Our housekeeping staff is held to a very high standard and we appreciate that you've informed us of a need to address housekeeping policies and procedures. We also appreciate your time in pointing out the facilities in most need of attention as we work towards updating and improving upon our accommodations. We are working to take care of all of the issues that you addressed and we thank you for taking the time to share your experience.
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Stayed in La Quintas before. They accept cats, so, that's good. Had trouble finding this one cause it was behind another motel. No biggie. The room(s) were very clean and tidy. Very comfortable. I don't know what it is about the 2 La Quintas in which I've stayed in the past 6 months, but, I do not understand the 12' ceilings. Room is very spacious but 12'? Could add another floor to the motel if each room had the same ceiling height. The other thing that I've realized is these newer La Quintas have really thin walls. Both times I could hear what was going on in the next room. Neighbors had kids, but, thankfully, they were sound asleep by 9 pm. One, 'complaint' that I had, and from what the person at the desk told me in the morning that I was not the only person to make the comment was, they have the towel rack IN THE SHOWER. What's up with that? Almost like they had forgotten to add it when they made the room.
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Date of stay: October 2020
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tina M, Owner at La Quinta Inn & Suites by Wyndham Bel Air/I-95 Exit 77A
Responded 19 Nov 2020
rchrisr109 , Thank you for your kind comments and review regarding our high standards of cleanliness . It means a lot to hear from guests who are satisfied with all of our services and amenities. Your comments regarding the ways we can still improve are just as important, and we can't wait to show you how we have taken them to heart. We look forward to serving you again in the future! Sincerely, La Quinta Inn & Suites Edgewood / Aberdeen-South Hotel Alex Patel Hotel Manager 410-676-6969
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Staff excellent, property location good. Decor needs freshening and deep cleaning. TV had all the cable channels you could want. Mattress way too hard, had a sore back for 3 days. Breakfast good: hot food (eggs, sausage, french toast strips, hot tea/coffee), juice, yogurt. Won't stay there again because of hard bed but otherwise fine.
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Review collected in partnership with this hotel
Date of stay: December 2019
Value
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Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tina M, Guest Relations Manager at La Quinta Inn & Suites by Wyndham Bel Air/I-95 Exit 77A
Responded 2 Jan 2020
Hi Smith2286, Hapyy new year ! Your review and rating of our hotel mean a lot to us, and we thank you for taking the time to share this experience. We are overjoyed to discover the positive impression we made with our breakfast service, our location and hospitality ; though I regret to hear that you weren't thoroughly impressed with bed and decors. Your comments and suggestions will help us to recognize our strengths and improve upon our weaknesses. We are also forever working to improve upon the guest experience and I hope you will remember our attributes and return to see how we have improved to impress you even more. Sincerely, La Quinta Inn & Suites Edgewood / Aberdeen-South Hotel Alex Patel Hotel Manager 410-676-6969
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Terrible place. smells like mold and mildew. the rooms also. the AC unit is loud as a jet engine and stops after 5 minutes, only to turn on again 5 minutes later when the warm fetid moldy air infects the room again. the table leg on the coffee table was propped underneath. it wasn't even glued. IT WAS PROPPED UNDERNEATH. where are we? At the Alpha Beta house on campus? Breakfast was inedible. You wouldn't feed it to a stray dog. I can only imagine all the food out there has been in the fridge for weeks until the morning when they microwave it and put it out there again. the belgian waffle mix was stale. I don't know how that's happened. I've never had "bad" belgian waffles at a hotel and I've stayed at my share of mediocre hotels. But it was bad. probably months old. who knows. there are a dozen hotels in the area. I have to believe that any one of them are better than this one.
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Review collected in partnership with this hotel
Date of stay: June 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Relations Manager, Owner at La Quinta Inn & Suites by Wyndham Bel Air/I-95 Exit 77A
Responded 23 Jun 2022
Hi JB, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. I am so sorry to hear about the problem that you experienced with our breakfast, smell, accommodations, and amenities. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. I am very sorry for the housekeeping and cleanliness issues that you experienced when staying with us. It is our ultimate goal to give each guest the best value and most comfortable and convenient experience at the most affordable rate. For this reason, I sincerely apologize if you did not receive the service you expected. Lastly, we assure you to forward these concerns to the management for their attention and action. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. We do hope that you'll return to see how we are continuously improving to impress our guests more with each visit. Kind regards,
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Worked for one night but not the cleanest. I picked this hotel from the other 4 (that are literally right in a row) because they allowed dogs with no extra fee. The room was big and the hardwood floor a plus. Housekeeping is either lazy or lacks attention to detail as there were coffee splash stains on the wall next to the coffee maker (which easily wiped off as I checked), an empty water bottle on the floor behind a chair I moved, dime on the floor, and black mold in the shower corners. Bed and towels seemed clean though which was all that mattered. Breakfast area had ants all over the coffee supplies and on the juice machine. Trash was overflowing (and outside can at door too) and syrup empty. The worst part was observing an employee bring out pastries and put them in the display case with her bare hands (and tongs were right there!)
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Date of stay: July 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Relations Manager, Owner at La Quinta Inn & Suites by Wyndham Bel Air/I-95 Exit 77A
Responded 10 Jul 2023
Hi seebsea, Thank you for sharing your experience, and I am terribly sorry to hear of your disappointment with our hotel. It is distressing to hear that you encountered a number of issues with our housekeeping and guest services and I want you to know that we take your comments very seriously and are working hard and fast to address these problems in hopes of improving upon the guest experience. We hope that you will allow us to show you the true customer service of our hotel, and to make up for this disappointing experience. Please give us another chance to serve you better as we promise a more pleasant stay.
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Check in was painless. The room was adequate except that the AC struggled to get the temperature below 75. The property seemed relatively clean. The room layout was reasonable. The bed was average. The main advantage of the hotel is that it is relatively inexpensive and average in an area where hotels tend to be overpriced and rather shabby.
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Date of stay: August 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Relations Manager, Owner at La Quinta Inn & Suites by Wyndham Bel Air/I-95 Exit 77A
Responded 9 Aug 2022
Hi Ignatius , Thank you so much for taking the time to share your experience with us. We are so glad to hear from you and to learn that you were happy with our rooms, clean, and you felt as if we were a good value for the money. We will fix your complaint about the AC and already reported it to our maintenance staff. We look forward to welcoming you back during your next stay in the area
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They couldn’t locate my reservation even with a printed copy of their confirmation. Room was dated and worn. Pet walking area is tiny. The free breakfast is the coffee maker in the room. Never going to stay here again!
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Date of stay: October 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tina M, Owner at La Quinta Inn & Suites by Wyndham Bel Air/I-95 Exit 77A
Responded 26 Oct 2020
fp333 , Thank you for sharing your experience, and I am so sorry to learn that we failed to meet your expectations of quality service and accommodations. Your satisfaction and enjoyment are very important to us and we appreciate your comments regarding the areas where we can improve . I hope you will forgive this error and the service that did not meet your expectations and that you will someday return to see how we have grown through guest feedback. Sincerely, La Quinta Inn & Suites Edgewood / Aberdeen-South Hotel Alex Patel Hotel Manager 410-676-6969
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We have stayed at this hotel on multiple occasions and always very pleased with the cleanliness, staff, comfort, location. This is our go to hotel for all these reasons plus it’s dog friendly! The staff couldn’t be nicer or more professional. There are lots of choices to dine out close by as well. Highly recommend!
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Review collected in partnership with this hotel
Date of stay: October 2022
Value
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Location
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Relations Manager, Owner at La Quinta Inn & Suites by Wyndham Bel Air/I-95 Exit 77A
Responded 14 Nov 2022
Hi Pauline C, Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. We are thrilled to hear that you enjoyed our convenient location, our high standards of housekeeping and our friendly and welcoming staff. We can't begin to tell you how much we appreciate your five-star review, and we can't wait to serve you again!
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Stayed on Wednesday night, had a good room on 1st fl., which I prefer as we have a dog. We were going to be back Sunday so stopped at desk and requested the same room, and gave deposit. On Sunday upon arrival was told the only room they had was a different room on second fl. While I was not happy I took the room. At 1am the games began, loud obnoxious people in hall & room next door. This continued until 5 am when they left. So we had no sleep at all.
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Review collected in partnership with this hotel
Date of stay: June 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Relations Manager, Owner at La Quinta Inn & Suites by Wyndham Bel Air/I-95 Exit 77A
Responded 23 Jun 2022
Hi Tseigh , Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. We deeply regret to learn that you found this experience to be so terrible due to issues that should have been immediately addressed like the loud noise in the hall and room next door. We appreciate that you have taken the time to let us know how you perceived our accommodations. We are so sorry for the inconvenience that you have experienced during your stay with us. Your review is important to us as it helps us to identify problems and take corrective measures. On behalf of our entire staff, we thank you for choosing our hotel and hope you give us a chance to serve you again and will experience the improvements we have made with our service. Kind regards,
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Shower is crawling with black mold!! The sink too!! House keeping should be fired - bleach and clean caulking, it’s a simple fix that hasn’t been done. AC inefficient. Changed rooms twice, one was worse than the other. Front desk couldn’t be bothered. No ice machine working on third floor. No pet fee however keep driving. Run from this place!! Several other hotels out the front door, make a better choice.
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Date of stay: July 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Relations Manager, Owner at La Quinta Inn & Suites by Wyndham Bel Air/I-95 Exit 77A
Responded 21 Jul 2023
Hi lisavB8000CM, Thank you for sharing your experience, and we are sorry we didn't provide the level of service that you've come to expect. We want to sincerely apologize for the negative experience that the room and amenities were not properly and thoroughly cleaned and maintained according to the high standards of our housekeeping and maintenance staff. We assure you to forward this concern to the management for their attention and action. We are extremely sorry for the inconvenience. We will assure you that you will get the best services the next time you visit our hotel.
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There are more places to choose from in the Edgewood area.
PRICE RANGE
HK$577 - HK$616 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
la quinta inn & suites edgewood/apg hotel edgewood, la quinta inn and suites edgewood/apg, la quinta edgewood, edgewood la quinta
LOCATION
United StatesMarylandEdgewood
NUMBER OF ROOMS
66
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Is La Quinta Inn & Suites by Wyndham Bel Air/I-95 Exit 77A accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.
