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Secrets Maroma Beach Riviera Cancun

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Carretera Federal 307, Chetumal-Cancun Km. 306.5, Playa Maroma, Playa del Carmen 77710 Mexico
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About

Location
Cleanliness
Service
Value
Travellers' Choice 2019 Winner
Certificate of Excellence
GreenLeaders Silver level
Secrets Maroma Beach Riviera Cancun is tucked away on secluded Maroma Beach, voted the World's Best Beach by the Travel Channel four years in a row. This unlimited-luxury heaven provides opulence to the most discerning traveler with a pure white sand beach, stunning ocean views stretching as far as the eye can see, elegant suites providing 24-hour room service, daily refreshed mini-bars and several of them with swim-out access to twelve smaller pools plus a shimmering infinity pool, gourmet dining options and chic lounges.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Diving
Airport transportation
Parking
Free internet
Wifi
Internet
Hot bath
Pool / beach towels
Infinity pool
Adult pool
Outdoor pool
Private pool
Fitness / spa changing rooms
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Special diet menus
Swimup bar
Poolside bar
Tennis court
Aerobics
Entertainment staff
Evening entertainment
Table tennis
Nightclub / DJ
Shuttle bus service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Steam room
Adults only
24-hour security
Concierge
Currency exchange
Shops
Sun loungers / beach chairs
Sun umbrellas
Butler service
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private beach
Housekeeping
Private balcony
Room service
Minibar
Refrigerator
Flatscreen TV
Safe
VIP room facilities
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Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Green
Languages Spoken
Spanish
Hotel links
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Hotel deals
16,230Reviews2,068Q+A100Room tips
Traveller rating
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Popular mentions
+1
I did a site visit to Secrets Maroma and let me tell you what a beautiful resort and beach! The service is impeccable. Daniel in the world Cafe , Mariana my concierge and my angel Marta at the front desk are amazing! Amstar handled my smooth as silk transfers and really enjoyed all the food, the entertainment and the activities. This adults only resort is top notch thanks for a fantastic week!
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Hotel's Favourite
Rarely do I return to a resort when there are so many from which to choose, but I had such a lovely time several years ago, I decided to return to Secrets Maroma. Since my last visit, there have been renovations, making the rooms more beautiful and thoughtfully accommodating. Attention to detail is evident in the room design as well as the service at this resort. The restaurants are amazing. The service here is second to none! Concierge in each building...ours was Mariella....got us settled, made reservations for us, and checked in from time to time. Pool and beach concierge will set you up with lounge chair, towels, table. From there you can have food and drink brought to you, but even if that is not your style, cold buckets of water bottles and cool wash cloths are circulating throughout the day. They even came around cleaning everyone's sunglasses !! The members of the entertainment staff are so warm and friendly, it's not long before you feel like family. They are there day and night and seem to truly enjoy their work. Shout out to Gabriella, Bernice, Enrique, Jonathan, Andrea, William, Noemi, Caesar and the rest of the crew. Can't wait to return.
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Response from econcierges2018, Social Media at Secrets Maroma Beach Riviera Cancun
Responded 4 weeks ago
Dear Stephanie S, We love to read your wonderful review. Thank you for taking the time to share your experience and for choosing Secrets Maroma Beach Resort as your holiday accommodation for the 2nd time. We are moved by the knowledge that we have always exceeded your expectations, we hope you continue to giving us the opportunity to do so, which is why we are known for, we always strive to provide the best of the best to our most appreciated guests. We will be sharing your beautiful words with Mariella, Gabriella, Bernice, Enrique, Jonathan, Andrea, William, Noemi, Caesar. It is wonderful to read that our team's members' efforts were highlighted in your review and enhanced your stay. It will be a pleasure to welcome you again in the very near future Sincerely, Daniela Hernández Social Media Coordinator Secrets Maroma Beach Riviera Cancún
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This review is LONG overdue. My husband and I got married at Maroma June 1st and it was hands down the most incredible experience. It FAR exceeded all expectations. I began planning the wedding about a year in advance with our coordinator Arely. Words cannot begin to describe how amazing she is. She was so receptive to all of my emails and would respond almost immediately. It’s hard planning a wedding at a venue that you’ve never seen before, but Arely made it a breeze. When it came to the wedding day, it rained all morning, but Arely stayed positive and put my mind at ease by giving us equally as beautiful inside alternatives of the rain didn’t clear up. We lucked out and were able to have the ceremony on the beach and the reception under the gazebo by the pool. Both were breath-takingly gorgeous!! I would also highly recommend our photographer Alejandro, he was fun and easy-going and our pictures turned out beautiful. All of the staff work so hard and make sure everything goes smoothly and flawlessly. If you are thinking about having a destination wedding and considering Maroma as the venue, do it!!! It was so fun and stress-free and literally the best time of our lives!
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As far as the people working there. They were amazing. But everything is way way over priced a 50 min massage is $300 rediculous. If you want you close washed they charge per item. To was a pair of socks its $4 usd underwear I thing was like $7-$8. The Resort is definitely way over priced for where and what it is
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Great beach, service, and food. Especially Seaside Grill. Ask for Roman. Best waiter at the resort. Everyone there is ready to help in any way to make your stay perfect. The beach is the nicest we have been to in Mexico.
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Response from econcierges2018, Social Media at Secrets Maroma Beach Riviera Cancun
Responded yesterday
Dear paulrI6747VF, We appreciate you for taking the time to share your recent stay at Secrets Maroma Beach Riviera Cancún and it is truly rewarding to know that you enjoyed the food, the service provided by Roman at the Seaside Grill and our pristine clean beach. We sincerely look forward to welcome you back on a future occasion and provide you with the exceptional quality and service that characterizes our brand and resort. Best regards, Daniela Hernández Social Media Coordinator Secrets Maroma Beach Riviera Cancún
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Previous
Depending of the room. If you ask for swim out only they have one lounge and a small built in couch. I think you would like a Junior suite beach honeymoon suite or presidential suite. These have 2 lounge chairs and a small table with 2 straignt chairs for eating outside.
1 vote
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I have booked Secrets preferred option a few times. It gets you closer to the beach with better room views and access to the preferred beach area and the preferred club. No difference on all the restaurants. There are plenty of activities that are run by the activity staff. There is plenty you can do on your own or that are planned events all throughout the day. I believe the only up charge is for wave runners that are actually run by an independent operator. We have only been to Maroma - beach is the best. Have been told the beach at Secrets Akumal is very crowded. It's where all the swim with the sea turtle tours go. The beaches in Mexico are public and there is public access at the Akumal location.
1 vote
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Dear kmcVacas, It will be a pleasure to welcome you this weekend. Answering your questions, you will find almond milk in our restaurants. About the drinks, we recommend you a wine bottle or any other liquor. For further information, do not hesitate to contact us. Kind Regards, Social Media Coordinator
1 vote
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"My wife and I stayed in Building 23 and there was a partial view of the ocean."
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"Get preferred it’s worth it!!! "
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"Bring bug spray and sunscreen"
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"We stayed in the lead-in category (Partial Ocean View) and it was perfect! Room is huge and has plenty of space and comfort throughout. "
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"Don't waste time on ocean view. Save the money."
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PRICE RANGE
€352 - €767 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
secrets maroma beach riviera cancun hotel playa del carmen
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaPlaya del CarmenPlaya Maroma
NUMBER OF ROOMS
412
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Frequently Asked Questions about Secrets Maroma Beach Riviera Cancun
Which popular attractions are close to Secrets Maroma Beach Riviera Cancun?
Nearby attractions include Cirque du Soleil JOYÀ (3.7 km), Jungala Aqua Experience (4.0 km), and Pasion De Cacao (2.5 km).
What are some of the property amenities at Secrets Maroma Beach Riviera Cancun?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
Which room amenities are available at Secrets Maroma Beach Riviera Cancun?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Secrets Maroma Beach Riviera Cancun?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Secrets Maroma Beach Riviera Cancun?
Yes, free parking is available to guests.
What are some restaurants close to Secrets Maroma Beach Riviera Cancun?
Conveniently located restaurants include Pavo Real by the Sea, Tramonto, and Punta Bonita at Rosewood Mayakoba.
Are there opportunities to exercise at Secrets Maroma Beach Riviera Cancun?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Secrets Maroma Beach Riviera Cancun have an airport shuttle?
Yes, Secrets Maroma Beach Riviera Cancun offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Secrets Maroma Beach Riviera Cancun located near the city centre?
Yes, it is 0.4 km away from the centre of Playa Maroma.
Are any cleaning services offered at Secrets Maroma Beach Riviera Cancun?
Yes, dry cleaning and laundry service are offered to guests.
Does Secrets Maroma Beach Riviera Cancun offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.