I did a site visit to Secrets Maroma and let me tell you what a beautiful resort and beach! The service is impeccable. Daniel in the world Cafe , Mariana my concierge and my angel Marta at the front desk are amazing! Amstar handled my smooth as silk transfers and really enjoyed all the food, the entertainment and the activities. This adults only resort is top notch thanks for a fantastic week!
Rarely do I return to a resort when there are so many from which to choose, but I had such a lovely time several years ago, I decided to return to Secrets Maroma. Since my last visit, there have been renovations, making the rooms more beautiful and thoughtfully accommodating. Attention to detail is evident in the room design as well as the service at this resort. The restaurants are amazing. The service here is second to none! Concierge in each building...ours was Mariella....got us settled, made reservations for us, and checked in from time to time. Pool and beach concierge will set you up with lounge chair, towels, table. From there you can have food and drink brought to you, but even if that is not your style, cold buckets of water bottles and cool wash cloths are circulating throughout the day. They even came around cleaning everyone's sunglasses !! The members of the entertainment staff are so warm and friendly, it's not long before you feel like family. They are there day and night and seem to truly enjoy their work. Shout out to Gabriella, Bernice, Enrique, Jonathan, Andrea, William, Noemi, Caesar and the rest of the crew. Can't wait to return.…
This review is LONG overdue. My husband and I got married at Maroma June 1st and it was hands down the most incredible experience. It FAR exceeded all expectations. I began planning the wedding about a year in advance with our coordinator Arely. Words cannot begin to describe how amazing she is. She was so receptive to all of my emails and would respond almost immediately. It’s hard planning a wedding at a venue that you’ve never seen before, but Arely made it a breeze. When it came to the wedding day, it rained all morning, but Arely stayed positive and put my mind at ease by giving us equally as beautiful inside alternatives of the rain didn’t clear up. We lucked out and were able to have the ceremony on the beach and the reception under the gazebo by the pool. Both were breath-takingly gorgeous!! I would also highly recommend our photographer Alejandro, he was fun and easy-going and our pictures turned out beautiful. All of the staff work so hard and make sure everything goes smoothly and flawlessly. If you are thinking about having a destination wedding and considering Maroma as the venue, do it!!! It was so fun and stress-free and literally the best time of our lives!…
As far as the people working there. They were amazing. But everything is way way over priced a 50 min massage is $300 rediculous. If you want you close washed they charge per item. To was a pair of socks its $4 usd underwear I thing was like $7-$8. The Resort is definitely way over priced for where and what it is
Great beach, service, and food. Especially Seaside Grill. Ask for Roman. Best waiter at the resort. Everyone there is ready to help in any way to make your stay perfect. The beach is the nicest we have been to in Mexico.
"We stayed in the lead-in category (Partial Ocean View) and it was perfect! Room is huge and has plenty of space and comfort throughout. "Read full review
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