We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Comfort Inn & Suites

Save
Share
Traveller (62)
Room & Suite (14)
Pool & Beach (2)
Overview
2601 Severn Ave Building A, Metairie, LA 70002-5934 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
2.5 Star accommodation
{"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"]}}
Reviews (484)
Filter reviews
480 results
Traveller rating
276
102
53
35
14
Traveller type
Time of year
LanguageEnglish
More languages
276
102
53
35
14
Show reviews that mention
All reviews landmark hotel new orleans living room my home away from home french quarter king suite full kitchen great place to stay older hotel very nice hotel will stay there again easy access parking garage excellent stay great room cleaning staff staff was friendly
FilterEnglish
Updating list...
1 - 5 of 480 reviews
Reviewed 1 week ago

This hotel is located central to the airport , Downtown New Orleans and many restaurants. The room was large,well appointed with clean rugs and bedding. Walk in Shower was great. We were here for a Navy Reunion and the daily breakfast was awesome, fresh eggs,...More

Thank foppiano1
Response from Rex W, Front Office Manager at Comfort Inn & SuitesResponded 2 days ago

Thank you for taking the time to tell us about your amazing stay. My staff and I appreciate your kind words. Yes, our hotel has a central location that puts us close to the airport and not too far from the Downtown New Orleans area....More

Reviewed 2 weeks ago via mobile

Stayed here for 5 days with a church group from Georgia. The staff was great. EXCEPT HOUSEKEEPING! They stole items from a few of us. They went through our luggage once we left our rooms for the day. If you choose to stay here, please...More

Thank terricw826
Response from Rex W, Front Office Manager at Comfort Inn & SuitesResponded 1 week ago

Thank you for taking the time to review your recent stay with us. My staff and I value your feedback as we are always striving for ways to improve the guest experience. Traveling with a church group can be very exciting and packing your favorite...More

Reviewed 2 weeks ago

We were visiting New Orleans, Louisiana on a Diamond Tours trip. Our hotel was Comfort Inn & Suites where we were told that our breakfast was continental, but it was everything but continental. It was a COMPLETE breakfast bar. FANTASTIC!!!!More

Thank buck502016
Response from Rex W, Front Office Manager at Comfort Inn & SuitesResponded 1 week ago

Thank you for taking the time to review your recent trip with us. My staff and I look forward to welcoming the Diamond Tours group and enjoy having ya'll as our guest. Knowing that we were chosen to be a part of your fall vacation...More

Reviewed 2 weeks ago

The hotel is very clean and quiet. One of my pet peeves is room lighting and this one had plenty of light. There was a wonderful variety at breakfast. Good location for travel around Metairie and into New Orleans.More

Thank MISSLINDA60
Response from Rex W, Front Office Manager at Comfort Inn & SuitesResponded 2 weeks ago

Thank you for taking the time to review your recent stay with us. We are so glad to hear that we provided the perfect lighting in the room and it was just what you were looking for. Breakfast is one of the most important meals...More

Reviewed 29 August 2018 via mobile

My family stayed here for a wedding and we were pleasantly surprised. The rooms have been recently remodeled and are great! The staff was very nice and during our short stay they remembered us by our names. I would highly recommend this hotel to anybody...More

Thank Paul C
Response from Rex W, Front Office Manager at Comfort Inn & SuitesResponded 31 August 2018

Mr. Paul Thank you for the amazing review of our property. It was a pleasure hosting the wedding this past weekend and being able to meet the bride and grooms family. The renovation is something that's occurring that the staff is so excited about so...More

View more reviews
About
Hotel class
Hotel Amenities
HOTEL FEATURES
Free Parking
Pool
Free High Speed Internet (WiFi)
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Breakfast included
Air Conditioning
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Microwave
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Refrigerator in room
Self-Serve Laundry
Wheelchair Access
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
151
Price range
US$105 - US$253 (Based on Average Rates for a Standard Room)
Formerly known as
Best Western Plus Landmark Hotel & Suites
Also Known As
Best Western New Orleans
,
Metairie Best Western
,
Best Western Metairie
Location
United States > Louisiana > Metairie
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
151
Price range
US$105 - US$253 (Based on Average Rates for a Standard Room)
Formerly known as
Best Western Plus Landmark Hotel & Suites
Also Known As
Best Western New Orleans
,
Metairie Best Western
,
Best Western Metairie
Location
United States > Louisiana > Metairie
Photos
Traveller (62)
Room & Suite (14)
Pool & Beach (2)
Dining (1)
Nearby
Nearby HotelsSee all 24 nearby hotels
Copeland Tower Suites & Conference Center
30 reviews
.02 km away
Homewood Suites by Hilton Metairie New Orleans
312 reviews
.16 km away
Hampton Inn Metairie
641 reviews
.37 km away
Ramada by Wyndham Metairie New Orleans Airport
1,447 reviews
.40 km away
Nearby RestaurantsSee all 546 nearby restaurants
BRAVO Cucina Italiana
93 reviews
.46 km away
P.F. Chang's
136 reviews
.52 km away
Ruth's Chris Steak House
91 reviews
.62 km away
Mellow Mushroom
67 reviews
.64 km away
Nearby AttractionsSee all 57 nearby attractions
Jefferson Orleans North
6 reviews
.39 km away
Lakeside Shopping Center
48 reviews
.63 km away
Massage Envy Spa Veterans
.64 km away
Bodhisattva Tea Spa
.67 km away
Questions & Answers
Ask a question
S9658DCjuliah
2 October 2017|
Answer
Response from 662feliciah | Reviewed this property |
No cruise package but the riverfront is about 15 minutes away and there are all sort of cruise package I personally went on the diner cruise and had a great time can be fun with friends or romantic with your significant... More
0
Votes
teachervic
30 July 2017|
AnswerShow all 2 answers
Response from Tony V | Reviewed this property |
The uber to the hotel was about $14 and the hotel does have a continental breakfast.
2
Votes
onlyboyshere
30 March 2017|
Answer
Response from StanleyM521 |
I apologize, however, we do not have a hotel shuttle for the airport. We suggest using a taxi or Uber. Once you get to the hotel we are within walking distance to many attractions and are located on the Rampart Streetcar... More
0
Votes
Room Tips
"We were on the 7th floor which had been renovated, very nice and clean"
buck502016
2 weeks ago
Read review
"Our room was next to the employees only elevator and was extremely quiet. We also did not have any hallway..."
MISSLINDA60
2 weeks ago
Read review
"Best views are on west side of hotel."
LadeeVDavis
28 Aug 2018
Read review
"we have never had a bad room"
jcolombini06
14 Apr 2018
Read review
Show More 
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing