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Comfort Inn & Suites

Traveller (62)
Room & Suite (14)
Pool & Beach (2)
Certificate of Excellence
About
Location
Cleanliness
Service
Value
Certificate of Excellence
Property amenities
Free Parking
Pool
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Public Wifi
Self-Serve Laundry
Wheelchair Access
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Microwave
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Safe
Charming
HOTEL CLASS
Location
Full view
55Somewhat walkable
Grade: 55 out of 100
20Restaurantswithin 0.5 km
1Attractionwithin 0.5 km
487Reviews
81Photos
11Q+A
64Room tips
Traveller rating
  • 280
  • 103
  • 55
  • 35
  • 14
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Popular mentions
My stay here at the comfort Inn in Metairie was GREAT! The front desk agent, I think her name was Morgan. She was very informative and kind and had a great smile. She had all the answers to my questions and I appreciate her giving me directions to the downtown area. I plan on
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The room was beautiful and practical. Even the lamps have a computer hookup! Bed slept great! Staff was superlative! The laundry room was so nice! the lobby is beautiful and welcoming. the business center has 3 computers and they are high speed. Can't say enough about this
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This hotel is located central to the airport , Downtown New Orleans and many restaurants. The room was large,well appointed with clean rugs and bedding. Walk in Shower was great. We were here for a Navy Reunion and the daily breakfast was awesome, fresh eggs, bacon ,biscuits
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Response from Rex W, Front Office Manager at Comfort Inn & Suites
Responded 14 Oct 2018
Thank you for taking the time to tell us about your amazing stay. My staff and I appreciate your kind words. Yes, our hotel has a central location that puts us close to the airport and not too far from the Downtown New Orleans area. There are also many restaurants close by but we are very fortunate to have an awesome cafe that serves a yummy buffet-style breakfast in the morning and awesome Louisiana style food for lunch and dinner. Hosting the nay reunion at our property and getting to hear some of the amazing stories was definitely pleasure for my staff and I. We appreciate all that ya'll have done for us. Thank you again for the awesome review and please if your travel arrangements permit come back and see us again. Janell Mascair Front Office Manager janell_mascair@acihotels.com
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Stayed here for 5 days with a church group from Georgia. The staff was great. EXCEPT HOUSEKEEPING! They stole items from a few of us. They went through our luggage once we left our rooms for the day. If you choose to stay here, please keep an inventory of everything you packed
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Response from Rex W, Front Office Manager at Comfort Inn & Suites
Responded 4 Oct 2018
Thank you for taking the time to review your recent stay with us. My staff and I value your feedback as we are always striving for ways to improve the guest experience. Traveling with a church group can be very exciting and packing your favorite belongings to take with you is something we all look forward to doing. If time permits, I would like to further discuss your experience you had with us as I am providing my information to you. I look forward to hearing from you. Please if I can ever assist you with any travel arrangements to our area, don't hesitate to reach out to me as I will assure you that you will have a great stay. Thank you again for your review! Janell Mascair Front Office Manager janell_mascair@acihotels.com
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We were visiting New Orleans, Louisiana on a Diamond Tours trip. Our hotel was Comfort Inn & Suites where we were told that our breakfast was continental, but it was everything but continental. It was a COMPLETE breakfast bar. FANTASTIC!!!!
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Response from Rex W, Front Office Manager at Comfort Inn & Suites
Responded 4 Oct 2018
Thank you for taking the time to review your recent trip with us. My staff and I look forward to welcoming the Diamond Tours group and enjoy having ya'll as our guest. Knowing that we were chosen to be a part of your fall vacation is exciting. The Comfort Inn is a great newly renovated property that does serve an awesome breakfast to all of the guests. Please if you are ever traveling to our area again, we would love to have you back as our guest. Thank you again for your review. Janell Mascair Front Office Manager janell_mascair@acihotels.com
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Copeland's Tower Bridal Shower
view from 745
how deep the room is
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123
Do you offer a Cruise and Park package?
No cruise package but the riverfront is about 15 minutes away and there are all sort of cruise package I personally went on the diner cruise and had a great time can be fun with friends or romantic with your significant other.
0 votes
Is there a shuttle to/from the airport?
I apologize, however, we do not have a hotel shuttle for the airport. We suggest using a taxi or Uber. Once you get to the hotel we are within walking distance to many attractions and are located on the Rampart Streetcar line. You can also take most tours directly from the hotel.
1 vote
Unfortunately the pool is not Year round it is seasonal and is outdoors. It has been recently resurfaced and typically is not open until April.
1 vote
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Are there 2 bedroom suites?
No but the bedroom is separate from the living room and there is a bed in the living room (fold out couch) Good luck James
0 votes
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123
"We were on the 7th floor which had been renovated, very nice and clean"
"Our room was next to the employees only elevator and was extremely quiet. We also did not have any hallway noise or noise from other rooms."
"Best views are on west side of hotel."
"we have never had a bad room"
"2nd and 3rd floor have direct access to parking garage."
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PRICE RANGE
US$102 - US$260 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western new orleansmetairie best westernbest western metairie
FORMERLY KNOWN AS
Best Western Plus Landmark Hotel & Suites
LOCATION
United StatesLouisianaMetairie
NUMBER OF ROOMS
151
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