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Comfort Inn & Suites

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Traveller (62)
Room & Suite (14)
Pool & Beach (2)
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Overview
  • Excellent60%
  • Very good21%
  • Average11%
  • Poor6%
  • Terrible2%
Travellers talk about
“landmark hotel”(20 reviews)
“new orleans”(97 reviews)
“living room”(13 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
2 Star Hotel
All hotel details
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Reviews (473)
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268
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14
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268
101
53
33
14
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All reviewslandmark hotelnew orleansliving roommy home away from homewhole foodsfrench quarterfull kitchencovered parkingking suitegreat place to stayolder hotelmetairie areacomfortable roomsgreat roomstay there againvery nice hoteleasy access
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1 - 5 of 469 reviews
Reviewed 2 days ago via mobile

Staff is very unpleasant and they could care less that you’re staying there. Hotel was very loud. Not easy to access the hotel and parking is tight. Room is ok but nothing too great. Room was unclean on arrival and we were ignored when we...More

Thank Chris L
Reviewed 1 week ago

Great stay, saved a lot of money than staying in the heart of New Orleans like Bourbon St. Rooms were freezing but you can adjust it. Did the job. Also, a friend of mines booked and I had booked for her so we had an...More

Thank Brittney N
Response from Rex W, Front Office Manager at Comfort Inn & SuitesResponded 6 days ago

Thank you for taking the time to review your recent stay. My staff and I are excited to hear that you had a great stay with us. Accommodating our guest and providing exceptional customer service is what we strive for at the Comfort Inn &...More

Reviewed 2 weeks ago via mobile

My family and I had a wonderful stay here at this hotel! Customer service was through the roof phenomenal, especially from the young lady at the desk Danija!!! She treated my family as if we were her own and know her all of her life....More

Thank whatwaskais
Response from Rex W, Front Office Manager at Comfort Inn & SuitesResponded 1 week ago

Thank you for taking the time to review your recent visit at our property. It was our pleasure to accommodate your family while staying with us. We are very lucky to have a great staff that consists of DaNija and many other employees that express...More

Reviewed 4 weeks ago via mobile

First let me say Sol who works at the front desk is amazing and keeper. The hotel it's self is not your typical comfort inn. You will not go worg with this property. As I am more of a Marriott hotel person, here I found...More

Thank Willie W
Response from Rex W, Front Office Manager at Comfort Inn & SuitesResponded 3 weeks ago

Mr. Willie Thank you for taking the time to review our property. My staff and i are honored to be called the "Gem" of Comfort Inns. We are very lucky to have a great employee as Sol at the front desk as well as all...More

Reviewed 12 May 2018

I am in no way a high maintenance individual. All I ask for when I stay at a hotel is that the hot water works, bathtub drains and the room is clean. We arrived to this hotel after driving for 13.5 hours through storms and...More

Thank Courtney M
Response from Rex W, Front Office Manager at Comfort Inn & SuitesResponded 4 weeks ago

Thank you for taking the time to review your recent stay at our property. My staff and I value your feedback as we strive very hard to provide excellent customer service and a perfect stay to all of our guest. We would like to apologize...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Breakfast included
Dry Cleaning
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$105 - US$303 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Metairie
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms, Kitchenette
Details
Price range
US$105 - US$303 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Metairie
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms, Kitchenette
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Traveller (62)
Room & Suite (14)
Pool & Beach (2)
Questions & Answers
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S9658DCjuliah
2 October 2017|
Answer
Response from 662feliciah | Reviewed this property |
No cruise package but the riverfront is about 15 minutes away and there are all sort of cruise package I personally went on the diner cruise and had a great time can be fun with friends or romantic with your significant... More
0
Votes
teachervic
30 July 2017|
AnswerShow all 2 answers
Response from Tony V | Reviewed this property |
The uber to the hotel was about $14 and the hotel does have a continental breakfast.
2
Votes
onlyboyshere
30 March 2017|
Answer
Response from Stanley M |
I apologize, however, we do not have a hotel shuttle for the airport. We suggest using a taxi or Uber. Once you get to the hotel we are within walking distance to many attractions and are located on the Rampart Streetcar... More
0
Votes
Room Tips
"we have never had a bad room"
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"2nd and 3rd floor have direct access to parking garage."
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"The living room TV has a light sensor and dims in a darker room. Keeping the lamp on the end table on for a..."
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"We were on the 5th floor right by the elevators and ice machine but the room was still very quiet"
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