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My entire visit was beyond pleasant! The front desk and management team were excellent. Seleana checked us in and she was awesome! Her customer service was on point. I really enjoyed her pleasant smile and conversation.
I had an very urgent matter come up and...More
I was extremely disappointed in this property. I have averaged 150-250 nights per yr for the last 15yrs. I am Platinum with Marriott and Diamond with Hilton. I have NEVER had to go through so much to get my room cleaned. My team and I...More
Response from Ronnell W, General Manager at TownePlace Suites LaplaceResponded 4 weeks ago
Thank you so much for being a Platinum Marriott rewards member, we appreciate your loyalty to the Marriott brand. We are sorry to hear about your experience at our hotel. I can certainty understand your frustration with our hotel. We did not deliver...More
Don’t waste your money! LaPlace offers plenty more options! Don’t be fooled because it’s a newer hotel. The breakfast is the worst! A few other hotels offer the best hot breakfast! Housekeeping take smoke breaks all day and may take a few days to clean...More
Thank Angel B
Response from Ronnell W, General Manager at TownePlace Suites LaplaceResponded 7 December 2017
Hello Angel B,
We are sorry to hear about your most recent stay at our property. Thank you so much for your candid comments regarding your stay. Marriott Corporate is really specific about our particular brand breakfast offerings. The breakfast option is standard with all...More
The hotel is new. Facilities are clean. Prices very reasonable. The 'free breakfast' is terrible...the eggs were inedible, turkey sausage bland without flavor...we went our and paid for breakfast at local restaurants rather than eat this 'stuff'...but other than the 'free breakfast' it is a...More
Spent one night here, nice newer hotel. They upgraded us to a suite, that was great. Room had a bit of an odd smell to it, not overpowering but it was there. The front desk and manager were super. One elevator failed between floors with...More
Thank Dan M
Response from Shane L, Front Office Manager at TownePlace Suites LaplaceResponded 27 October 2017
Thank you for bringing this to our attention. We take matters such as this very seriously. As a result, please allow us some time to look into this matter further.
Front Office Manager
US$118 - US$206 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
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