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Fairfield Inn & Suites Kenner New Orleans Airport

262 reviews
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Traveller (46)
Room & Suite (33)
Dining (1)
Overview
  • Excellent19%
  • Very good33%
  • Average26%
  • Poor13%
  • Terrible9%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Free Airport Transportation
Suites
2.5 Star Hotel
All hotel details
Offers from Fairfield Inn & Suites Kenner New Orleans Airport
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Reviews (262)Write a Review
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LanguageEnglish
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26
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All reviewsmarriott propertiesnew orleansclose to the airportfront desk staffa quick overnight staywafflesfree breakfastwould stay here againupon checkroom was clean and comfortablefree shuttlean airport hoteldecent hotelmsy airportflycruisemaintenance
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1 - 5 of 259 reviews
Reviewed 2 weeks ago via mobile

First, the front desk clerk wasn’t friendly, borderline rude. TV didn’t work, called front desk, the maintenance man they sent wasn’t able to fix it. Walls are paper thin, we could hear the couple in the next room’s conversation and I wouldn’t accuse them of...More

Thank RBoyleJr
Response from manager278, General Manager at Fairfield Inn & Suites Kenner New Orleans AirportResponded 2 weeks ago

Thank you for taking the time to review our hotel regarding your recent stay. As a VALUED GUEST, we see that there is room for improvement based on your feedback. We also noticed that there were several missed opportunities. Please accept our apology for not...More

Reviewed 2 weeks ago

We stayed here because we live 90 minutes from NOLA, and had an extremely early flight the next morning.My husband is a platinum Marriott Rewards member, so we usually stay at Marriott properties and find them to have higher standards than other chains. This Fairfield...More

Thank BWeissman
Response from manager278, General Manager at Fairfield Inn & Suites Kenner New Orleans AirportResponded 1 week ago

Thank you for taking the time to review our hotel regarding your recent stay. As a VALUED GUEST, we see that there is room for improvement based on your feedback. We also noticed that there were several missed opportunities. Please accept our apology for not...More

Reviewed 18 January 2018 via mobile

We are Marriott gold rewards members & one of the benefits of staying at Marriott is the consistency-you know roughly what to expect from each of their brands. Unfortunately this particular Fairfield Inn is the one that time & money forgot. It was relatively clean,...More

Thank Anne M
Response from manager278, General Manager at Fairfield Inn & Suites Kenner New Orleans AirportResponded 19 January 2018

Thank you for taking the time to review our hotel regarding your recent stay. As a VALUED GUEST, we see that there is room for improvement based on your feedback. We also noticed that there were several missed opportunities. Please accept our apology for not...More

Reviewed 14 January 2018 via mobile

Avoid this lodging. Wi fi not functional. Mattresses too soft. Noisy. No sound proofing from adjacent rooms. Trap from sink clogged. Micro vanity with one small sink. Poor excuse for lodging. Poor excuse for lodging at any price.More

Thank Samuel K
Response from manager278, General Manager at Fairfield Inn & Suites Kenner New Orleans AirportResponded 15 January 2018

Thank you for taking the time to review our hotel regarding your recent stay. As a VALUED GUEST, we see that there is room for improvement based on your feedback. We also noticed that there were several missed opportunities. Please accept our apology for not...More

Reviewed 4 January 2018 via mobile

Pros: Reception staff very nice. Beds are nice. Near airport Cons: Toilet leaked every minute or two and kept refilling. Water smells like sulfur No eggs at breakfast buffet The whole place needs a facelift Neighborhood is debatableMore

Thank mn_teefo
Response from manager278, General Manager at Fairfield Inn & Suites Kenner New Orleans AirportResponded 7 January 2018

Thank you for taking the time to review our hotel regarding your recent stay. As a VALUED GUEST, we see that there is room for improvement based on your feedback. We also noticed that there were several missed opportunities. Please accept our apology for not...More

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About
Amenities
Top amenities
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Pool
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Shuttle Bus Service
Airport Transportation
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Dry Cleaning
Self-Serve Laundry
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Outdoor pool
Details
Price range
US$112 - US$198 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$112 - US$198 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
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Traveller (46)
Room & Suite (33)
Dining (1)
Questions & Answers
Ask a question
Roger M
10 December 2017|
AnswerShow all 8 answers
Response from fatimaepes | Reviewed this property |
there is a shuttle for the airport, I do not believe there is a shuttle for local use
0
Votes
Hayley S
29 January 2017|
AnswerShow all 2 answers
Response from Rafk A | Property representative |
no
0
Votes
Hayley S
14 November 2016|
AnswerShow all 3 answers
Response from Rafk A | Property representative |
no
0
Votes
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12
Room Tips
"Don't know of ANY! Fix the fans, and noise levels please!"
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"None. Awful."
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"We had a room on the highest floor at the end of the hallway."
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"Watch out for the elevator!"
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