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Crowne Plaza Hotel New Orleans Airport

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Traveller (99)
Room & Suite (92)
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Overview
  • Excellent45%
  • Very good30%
  • Average16%
  • Poor5%
  • Terrible4%
Travellers talk about
“front desk”(113 reviews)
“new orleans”(147 reviews)
AMENITIES
Wifi
Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Additional information
Offers from Crowne Plaza Hotel New Orleans Airport
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Rooms
1 Jul2 Jul
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1 room, 2 adults, 0 children
Standard Room
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Reviews (656)
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Traveller rating
277
195
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277
195
102
32
32
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All reviewsfront desklanding restaurantnew orleansfrench quarterbed was comfortableshuttle drivercoffee makerthe check in processnext morningminute driveconvenient locationearly flightwake up calldefinitely stay here againrental carairportemily
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1 - 5 of 638 reviews
Reviewed 1 week ago via mobile

We stayed at the Crown Plaza on June 9th & 10th for an event that took place at this hotel. The hotel is nice and has a friendly staff who went out of their way to make our stay a great one. They were helpful...More

1  Thank April S
Hotel's Favourite
Reviewed 5 February 2018

I had an early morning departure so opted to spend a night at the Crowne Plaza in Kenner. What a nice surprise. Very friendly receptionist who offered a bottle of water; asked if my appointed room on the second floor was okay or if I’d...More

1  Thank debsalsa
Response from Janell M, Front Office Manager at Crowne Plaza Hotel New Orleans AirportResponded 9 February 2018

Wow what a great review that you gave our property. Thank you for taking the time to tell the world about how well your were treated by our staff during your recent staff. We all work very hard to make sure that our guest are...More

Reviewed 1 week ago

Left my purse in the lobby the first night of our stay and thought my vacation was over! Gerry Gaspard and Michelle Franklin, two busy employees from Dining Services noticed my panic and helped me search for my purse. I could not thank Gerry enough...More

Thank akelkowitz
Reviewed 2 weeks ago

I arrived Friday June 1st 2018 after going to my room 4114 there was no mini frigider no coffee or cups no water glasses the TV remote not working no tissue box, the cher by the desk broke and if I dint catch the end...More

Thank mtvofusa
Reviewed 2 weeks ago

We stayed here because we had an unexpected layover. The room for the most part was very clean but the bathroom definitely looked like it needed to be swept out. The restaurant was also unexpectedly closed due to staff shortages and for breakfast in the...More

Thank Vanessa S
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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Pool
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Banquet Room
Conference Facilities
Laundry Service
Breakfast Available
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Outdoor pool
Hot Tub
Details
Price range
US$100 - US$162 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$100 - US$162 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (99)
Room & Suite (92)
Dining (25)
Pool & Beach (16)
Amenities (32)
Business Centre & Event Rooms (9)
Questions & Answers
Ask a question
Cathy I
3 January 2018|
AnswerShow all 10 answers
Response from docpunslinger | Reviewed this property |
Our room didn't seem recently renovated, but there were no bugs. The beds are a bit uncomfortable though.
1
Vote
David N
20 November 2017|
AnswerShow all 6 answers
Response from Janell M | Property representative |
As guest ask us this question often, we usually suggest a taxi which runs $36 dollars for 1 to 2 people or an uber which costs around $25(this can depend on if there is a special event in the area as the surcharge will... More
1
Vote
edge-trip
9 November 2017|
AnswerShow all 2 answers
Response from Janell M | Property representative |
There is not a club lounge on the executive floor. However, the hotel does have a great bar located on the ground floor.
0
Votes
Room Tips
"Close to the airport and very convenient into the city."
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"Nothing to view"
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"Be aware that the rooms with two beds have two double beds, not two queens."
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"Doesn't look like there are any rooms with a view but the layout makes you feel secluded."
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