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Hilton Garden Inn New Orleans Airport

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Traveller (60)
Room & Suite (28)
Dining (2)
Overview
  • Excellent41%
  • Very good25%
  • Average17%
  • Poor10%
  • Terrible7%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star accommodation
All hotel details
Additional information
Offers from Hilton Garden Inn New Orleans Airport
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Garden Inn New Orleans Airport
Special Offer: Double Points, Every Stay
Hotel deals
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Reviews (817)
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814 results
Traveller rating
320
206
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81
64
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LanguageEnglish
320
206
143
81
64
Show reviews that mention
All reviewslake pontchartrainnew orleanstreasure chest casinocasino boatconvention centerroom was cleanfront desk staffomeletfrench quarterfree parkingcookieshgiairportdowntowncruiseproximitynola
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1 - 5 of 814 reviews
Reviewed 1 week ago

I spent one night here after an afternoon arrival at the airport. The shuttle was prompt in picking me up and my check in was smooth. The staff at the front desk were extremely helpful and welcoming. I certainly enjoyed swimming in the pool. Later...More

Thank Patricia1209
Response from 00gc, General Manager at Hilton Garden Inn New Orleans AirportResponded 1 week ago

Patricia, thank you for choosing the Hilton Garden Inn New Orleans Airport for your recent visit to the New Orleans area. We read with pleasure your description of our hotel and the wonderful service you received from our staff. We appreciate your business and hope...More

Hotel's Favourite
Reviewed 9 July 2018

The Hilton Garden Inn New Orleans Airport is our home away from home every 6 months. I have to go to Kenner LA for a cancer check up at the Ochsner Health Center and we always stay at this hotel. It is always clean, the...More

1  Thank wandam597
Response from 00gc, General Manager at Hilton Garden Inn New Orleans AirportResponded 9 July 2018

Ozark, thank you for sharing your review about the Hilton Garden Inn New Orleans Airport. We love when guests return to our hotel and write such great remarks. Our primary focus is providing convenient experience, and we’re happy to know that you could have one...More

Reviewed 1 week ago

Nice Hotel. Will surely tell a friend. Good location. Easy access to the freeways. Right across the street from Lake Pontchartrain and the Casino. Staff is so welcoming and very kind. The bar was nice and the food.

Review collected in partnership with Hilton Garden Inn
Thank leewil1122
Response from 00gc, General Manager at Hilton Garden Inn New Orleans AirportResponded 1 week ago

Lee, thank you for your 4-star rating. We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon at the Hilton Garden Inn New Orleans Airport. Thank you, Rick Engel General Manager

Reviewed 1 week ago

Very nice hotel with wonderful staff! Clean rooms and hotel. Location is convenient to the airport and convention center is next door so you can walk and not need transportation to the Pontchartrain Convention & Civic Center.More

Review collected in partnership with Hilton Garden Inn
Thank Beth D
Response from 00gc, General Manager at Hilton Garden Inn New Orleans AirportResponded 1 week ago

Beth, thank you for your complimentary review of Hilton Garden Inn New Orleans Airport. We are happy you enjoyed our location near the airport and just a short walk from the Pontchartrain Convention Center. We hope to see you again when your travels bring you...More

A TripAdvisor Member
1
Reviewed 1 week ago

Our family stay at the Hilton Garden Inn Hotel was above what we expected. Because we needed at room for an early morning flight we chose to stay here. After staying at two other hotels during our trip, this was the best hotel we stayed...More

Review collected in partnership with Hilton Garden Inn
Thank A TripAdvisor Member
Response from 00gc, General Manager at Hilton Garden Inn New Orleans AirportResponded 1 week ago

Thank you for your review of Hilton Garden Inn New Orleans Airport. Our shuttle staff works hard to provide safe, courteous and reliable transportation to and from the airport, and we are glad their service contributed to your family's enjoyment while staying with us. Thanks...More

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About
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Free Parking
Room Service
Wheelchair Access
Airport Transportation
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Dry Cleaning
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Outdoor pool
Bar/Lounge
Hot Tub
Details
Price range
US$99 - US$202 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms, Accessible rooms
Details
Price range
US$99 - US$202 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms, Accessible rooms
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Traveller (60)
Room & Suite (28)
Dining (2)
Pool & Beach (1)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
kimmy04
2 October 2017|
AnswerShow all 5 answers
Response from Ashley A | Reviewed this property |
Hotel is in a very safe area, unsure about the shuttle service, we used Uber to get us around. It was fast, cheap and reliable, available all hours.
1
Vote
Deedra F
2 June 2016|
AnswerShow all 4 answers
Response from Calypsosmom | Reviewed this property |
There was no free breakfast when we were there. Also...if you plan on eating (dinner for us) there be sure you have a ton of time it took almost an hour for us to get our food and it was not very good.
0
Votes
sbT9238BI
Hello Hilton, I have reservation at your location in Jun a looking for a spacious room with the Jr suite. In reviewing the reviews I am getting conflicting information about the suite and the breakfast. Please confirm the Jr suite is spacious and how much open space is there. i.e. Can you get a queen size blow up bed in the room. This description will help me determine how much open space there really is because pictures can be deceiving. I reserved a suite for open space so were not on top of each other in the room. Does the hotel serve free breakfast because the hotel says yes but some reviews stated there was no breakfast. I have not been disappointed in Hilton hotels but I have not stay with your hotel before so I look forward to hearing from you. A customer looking for spacious room and free breakfast for a fun one week visit to the New Orleans area. Thanks in advance. Again thanks
18 January 2016|
AnswerShow all 7 answers
Response from Rosa B | Reviewed this property |
The rooms are large. I would call directly to ask about the breakfast and explain your concern. I was in and out late and early so I did not have breakfast. The staff is o.k. but not outstanding. this is not a motel so... More
0
Votes
Room Tips
"Upstairs was quiet."
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"This hotel is perfectly located near the airport"
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"allow travel time from this location."
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"Probably any room not on the 1st floor is quieter."
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