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24/12/2017 25/12/2017
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    Hilton Garden Inn New Orleans Airport

    4535 Williams Blvd, Kenner, LA 70065-1449
    +1 855-618-4697
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    24/12/2017 25/12/2017
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    Traveller (49)
    Room & Suite (27)
    Dining (3)
    Overview
    • Excellent42%
    • Very good24%
    • Average17%
    • Poor10%
    • Terrible7%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Free Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Multilingual Staff
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    3.0 Star Hotel
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    Rooms
    24 Dec25 Dec
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (742)
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    1 - 5 of 739 reviews

    Reviewed 2 days ago via mobile

    Discount this review because my flight was cancelled and I was sick, but.... it took the shuttle 20 minutes to arrive. At check in, they said the restaurant started serving at 5:00,and they had room service. When we called, the said hello, but never came...More

    Thank Peter B
    Response from 00gc, General Manager at Hilton Garden Inn New Orleans AirportResponded yesterday

    Peter B, we appreciate your honest review and we apologize for not being at our best while you were here. Your feedback will be used to help us improve our service to future guests. We hope you will choose us again as we would welcome...More

    Hotel's Favourite
    Reviewed 5 weeks ago

    I'm originally from New Orleans but i live in Dallas,Texas my mom and i came down to surprise my aunt for her birthday and we stayed at this hotel and it was great the guy name Edward at the front desk was awesome he texted...More

    Review collected in partnership with Hilton Garden Inn
    Thank Karon F
    Response from 00gc, Manager at Hilton Garden Inn New Orleans AirportResponded 4 weeks ago

    Karon, thank you for choosing the Hilton Garden Inn New Orleans Airport for your stay while celebrating your Aunt’s birthday. We are delighted to read about the wonderful service you received from our staff and that you had an enjoyable time here. Your compliments have...More

    Reviewed 3 days ago

    The rooms are clean, the breakfast is excellent, the location was great. This was my third stay at this hotel. It's only 10 minutes from the airport. If you are traveling and need a hotel I would definitely recommend it.More

    Review collected in partnership with Hilton Garden Inn
    Thank Grace M
    Response from 00gc, Manager at Hilton Garden Inn New Orleans AirportResponded 2 days ago

    Grace, thanks so much for staying with us again at Hilton Garden Inn New Orleans Airport. We are delighted you enjoyed your stay, especially our clean facility, convenient location and cordial team. Your positive feedback is the best measure of success we have, so thank...More

    Reviewed 6 days ago

    The hotel was great! Good price, great staff, close to local attractions. Breakfast was delicious and the Happy Hour. There is also FREE shuttle to the Treasure Chest Casino which is next door. We attended the Saints and Panthers game, so it was an 11...More

    Review collected in partnership with Hilton Garden Inn
    Thank I4197NUjessicaf
    Response from 00gc, Manager at Hilton Garden Inn New Orleans AirportResponded 5 days ago

    Jessica, thank you for taking the time to review your stay at Hilton Garden Inn New Orleans Airport. We are delighted to know our service and accommodations were beyond expectations, and our location was very convenient for you and your friend's needs. We hope to...More

    Reviewed 1 week ago

    We called earlier in the for a early check in, the front desk was very accommodating but we never made it. Instead we arrived at about 1am. When we came into the hotel we noticed a smell. Not a good smell but not a bad...More

    Review collected in partnership with Hilton Garden Inn
    Thank Dwan R
    Response from 00gc, Manager at Hilton Garden Inn New Orleans AirportResponded 1 week ago

    Dear Dwan R, We're very sorry for the condition of your room when you arrived. We work diligently to make sure all of our rooms are perfectly clean and comfortable upon check-in, and we obviously fell short in your case. We take these matters very...More

    Wyndham Garden New Orleans Airport
    444 reviews
    #8 of 24 hotels in Metairie
    4.6 km
     
    Country Inn & Suites By Carlson, Metairie (New Orleans)
    1,516 reviews
    #1 of 24 hotels in Metairie
    9.2 km
     
    Crowne Plaza Hotel New Orleans Airport
    624 reviews
    #6 of 17 hotels in Kenner
    3.5 km
     
    Radisson Hotel New Orleans Airport
    508 reviews
    #4 of 17 hotels in Kenner
    3.7 km
     
    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Hotel Amenities
    • Business Centre with Internet Access
    • Free Parking
    • Room Service
    • Airport Transportation
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Dry Cleaning
    • Self-Serve Laundry
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Microwave
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Outdoor pool
    • Bar/Lounge
    • Hot Tub
    Details
    • Price range
    • US$96 - US$210 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Accessible rooms ,
    • Suites ,
    • Family Rooms
    • Number of rooms
    • 122
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Agoda, Ctrip TA, Booking.com, WingontravelTA, Expedia, TripOnline SA and HotelQuickly so you can book your Hilton Garden Inn New Orleans Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Louisiana >
    • Kenner
    • Also Known As
    • Hilton Garden Inn New Orleans Airport Hotel Kenner ,
    • Hilton Garden Inn Kenner ,
    • Hilton Kenner ,
    • Kenner Hilton Garden Inn
    Add Photo Photos
    Traveller (49)
    Room & Suite (27)
    Dining (3)
    Pool & Beach (3)
    Hotel & Grounds (41)
    Bathroom (5)
    Business Centre & Event Rooms (3)
    Nearby
    Nearby HotelsSee all 17 hotels in Kenner
    Wyndham Garden New Orleans Airport
    444 reviews
    4.58 km away
     
    Radisson Hotel New Orleans Airport
    508 reviews
    3.74 km away
     
    Crowne Plaza Hotel New Orleans Airport
    624 reviews
    3.50 km away
     
    Nearby Restaurants
    Williams Seafood & Po Boy
    28 reviews
    1.06 km away
    Little Chinatown
    44 reviews
    1.53 km away
    2 Amigos Mexican Buffet
    36 reviews
    1.41 km away
    Laketown Grill
    10 reviews
    1.06 km away
    Nearby Attractions
    Treasure Chest Casino
    149 reviews
    .17 km away
    Lafreniere Park
    167 reviews
    5.22 km away
    Laser Tag of Metairie
    13 reviews
    3.81 km away
    SWAMP ROOM
    8 reviews
    5.46 km away
    Ask a question
    Questions & Answers
    kimmy04
    2 October 2017|
    AnswerShow all 5 answers
    Response from Ashley A | Reviewed this property |
    Hotel is in a very safe area, unsure about the shuttle service, we used Uber to get us around. It was fast, cheap and reliable, available all hours.
    1
    Vote
    Deedra F
    2 June 2016|
    AnswerShow all 4 answers
    Response from Calypsosmom | Reviewed this property |
    There was no free breakfast when we were there. Also...if you plan on eating (dinner for us) there be sure you have a ton of time it took almost an hour for us to get our food and it was not very good.
    0
    Votes
    sbT9238BI
    Hello Hilton, I have reservation at your location in Jun a looking for a spacious room with the Jr suite. In reviewing the reviews I am getting conflicting information about the suite and the breakfast. Please confirm the Jr suite is spacious and how much open space is there. i.e. Can you get a queen size blow up bed in the room. This description will help me determine how much open space there really is because pictures can be deceiving. I reserved a suite for open space so were not on top of each other in the room. Does the hotel serve free breakfast because the hotel says yes but some reviews stated there was no breakfast. I have not been disappointed in Hilton hotels but I have not stay with your hotel before so I look forward to hearing from you. A customer looking for spacious room and free breakfast for a fun one week visit to the New Orleans area. Thanks in advance. Again thanks
    18 January 2016|
    AnswerShow all 7 answers
    Response from Rosa B | Reviewed this property |
    The rooms are large. I would call directly to ask about the breakfast and explain your concern. I was in and out late and early so I did not have breakfast. The staff is o.k. but not outstanding. this is not a motel so... More
    0
    Votes
    Room Tips
    "Probably any room not on the 1st floor is quieter."
    Read review
    "Third floor is the most quiet, little traffic noise."
    Read review
    "Good place to stay when flying out or for casino."
    Read review
    "room far away from the elevator"
    Read review
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