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Beautiful new hotel. First impression fantastic. Was able to have an early checkin and when I asked where the casino was the fantastic woman shuttle driver who picked me up from the airport offered to drive me there as she had no rides to airport...More
Nice, modern rooms and lobby. Rooms only have showers, no bathtubs, which is a problem for me personally. Otherwise very comfortable. Strangely, the on-site restaurant was good for dinner but awful for breakfast. Soggy bacon, rock hard bread, cold potatoes, no low fat milk, no...More
Date of stay: November 2018
1 Thank Travtim
Response from IHGService, Guest Relations Manager at Holiday Inn New Orleans Airport NorthResponded 23 November 2018
Thanks for choosing us and I'm glad you liked our rooms. I was just concerned that you had problems with the unavailability of a tub in our bathroom as well as with the quality of our breakfast. I know these may have caused...More
This is a new hotel and I have already stayed here 3 times with my colleagues. Arranged by the company we had no choice but to return and rest assured I would never stay here again by choice unless management do something about the front...More
Date of stay: October 2018
2 Thank doctordavidbanner
Response from IHGService, Guest Relations Manager at Holiday Inn New Orleans Airport NorthResponded 18 November 2018
Thank you for your stay and leaving us feedback.
It is nice to know that you find our property and rooms up to date. I am sorry for the issues you had at check-in, as well as the level of service delivered by...More
First time I have stayed here. Very nice room. Friendly staff. Shuttle service to the airport. The only complaint was thaf the bar/restaurant was extremely chilly. It was too uncomfortable to stay and eat.
I stayed at this Holiday Inn at the beginning and end of my trip to South America in October 2018. The rooms were clean and only experienced a minor problem on my return with the air conditioning which was promptly solved by the staff. The...More