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All reviewsindustrial areatruck stopconvenience store next doorfront desknew orleansmake a u turnrental car returnroom was cleanwafflesgreat hotel to stayarriving lateextra towelstoilet paperfree breakfasthousekeeping staffan early morning flightup to date
Our two couples stayed at this Best Western Plus before flying back home after a 5 day trip in Louisiana. It is quite new and well maintained as well as comfortable and very conveniently located near the MSY Airport, especially when you have a flight...More
My only complaint was the shuttle. I arrived at 11:05 with front desk cell phone/text contact and the driver still left!! Thus we took a cab which cost $18-the ride was max 5mins!!! Be warned the shuttle ends at 11PM. Other than that this place...More
I was a little apprehensive about noise. I've had difficulty with aircraft noise in inns near airports. While booking I satisfied myself by reading reviews. When we arrived we were aware of switching operations in a nearby rail-yard and I was worried that we might...More
this was probably the worst hotel experience i have ever had. we were greeted by two men that kept disagreeing with what we needed to do and then laughed. it was so creepy we did not want to leave our room once we were here....More
1 Thank Laura M
Response from terri s, Public Relations Manager at Best Western Plus New Orleans Airport HotelResponded 5 weeks ago
Thank you for staying with us. We were disheartened to read your review and hope you will accept our sincere apology for not meeting your expectations. We assure you that what you experienced is not acceptable, and your comments will be shared with each department...More
I read reviews and look at pictures of hotels. This hotel was really nice for such a short one night stay. Flight came in at 2am and didn't want to drive 2 hours to Lafayette in the middle of the night and I searched TripAdvisor...More
Response from pizza_pablo | Reviewed this property |
The breakfast is sub par, when for a complimentary continental. The fruit is old, the sausage tastes horrible and the coffee is better, from the K cups, in the room. If you do use the coffee in your room, don't expect it or... More
The breakfast is sub par, when for a complimentary continental. The fruit is old, the sausage tastes horrible and the coffee is better, from the K cups, in the room. If you do use the coffee in your room, don't expect it or the cups to be replaced by maid service.
Shuttle to nearby New Orleans International Airport, only, but down town.
This hotel is in Kenner, Louisiana, not New Orleans.