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TownePlace Suites New Orleans Metairie

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Traveller (29)
Room & Suite (27)
Dining (3)
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Overview
  • Excellent35%
  • Very good30%
  • Average22%
  • Poor6%
  • Terrible7%
Travellers talk about
“burner stove”(2 reviews)
“new orleans”(44 reviews)
“full kitchen”(7 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2 Star Hotel
All hotel details
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Reviews (142)
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43
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11
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LanguageEnglish
44
43
32
9
11
Show reviews that mention
All reviewsburner stovenew orleansfull kitchensmall kitchenminute drivelarge shopping centersofa bedcold cerealonly stayed one nightcomplimentary breakfast isfrench quartertwo bedroom suiteextended stayan older propertyfront desk staffrestaurants and shoppingnice breakfast
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1 - 5 of 139 reviews
Reviewed 13 May 2018

1) Bad customer service. Most staffs are nice and friendly, except one person name Kisha /Tisha (not sure her name). I wasn't even greet by this unfriendly receptionist. She was either watching basketball game on TV or just STARE at me during the check in....More

Thank Cyn T
Reviewed 3 April 2018

The problems with this hotel start right at the front door. You are welcomed by a grimy door with layers of gobbed on and now peeling paint. This is representative of our entire stay. We stayed two days. Room problems: -Stained Carpets -Broken Kitchen cabinet...More

Thank klinton d
Response from Latisha E, Manager at TownePlace Suites New Orleans MetairieResponded 4 April 2018

Thank you for your feedback. Our apologies for falling short of our standards and goals We will soon undergo renovations. Hope to see you again.

Reviewed 20 February 2018

The hotel check in was smooth and easy. Unlike most hotels the main entrance is not huge, just a Welcome sign. The room is well laid out, with a full mini-kitchen (with oven) so full meals could be prepared here. Plates, glasses and flatware are...More

1  Thank Jodnay
Reviewed 16 January 2018

This hotel has a large movie theater next door along with a whole shopping center within walking distance. Stayed here prior to our cruise out of New Orleans. The hotel is a little older but still nice. Free hot breakfast is included-eggs, waffles, breads the...More

Thank Kelli E
Reviewed 8 January 2018

We stayed here after the Sugar Bowl in New Orleans and chose to stay outside the city this night since we knew we would be out late and leaving early in the morning. The hotel room was clean and fit our needs. However this is...More

Thank cutraveler
Response from Latisha E, Manager at TownePlace Suites New Orleans MetairieResponded 31 January 2018

Thank you for your review. We will soon undergo renovations. We hope to have you back once completed.

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Laundry Service
Self-Serve Laundry
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Multilingual Staff
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$110 - US$190 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$110 - US$190 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (29)
Room & Suite (27)
Dining (3)
Questions & Answers
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DebT9898
3 May 2016|
AnswerShow all 5 answers
Response from ops79 | Reviewed this property |
You could get a cab but it is kind of a long drive from the middle of downtown. Traffic is very busy at times.
0
Votes
Lee C
25 June 2015|
Answer
Response from Randy V | Reviewed this property |
Did not use it but the sofa it's self was nice
0
Votes
Room Tips
"I wouldn't stay here"
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"Room 204 has the swimming pool outside- louder when the pool has kids yelling."
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"2 bedroom suites are nice-beds are a double or queen"
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"Rooms that can sleep many"
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