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Maya Ubud Resort & Spa

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Jl. Gunung Sari, Peliatan, Ubud 80571 Indonesia
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (3585)
Room & Suite (650)
Pool & Beach (471)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 24/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 24/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#3 of 12 hotels in Peliatan
Location
Cleanliness
Service
Value
Travellers' Choice
Luxury resort located in the central of Bali, between the river valley and rice terraces of Ubud. Rooms and villas with all the comfort and conveniences you would expect. An ideal choice for those looking for luxurious facilities, peace and tranquility in beautiful surroundings with personalized service and excellent food.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Bicycle rental
Mini golf
Babysitting
Parking
Wifi
Paid internet
Pool / beach towels
Infinity pool
Pool with view
Adult pool
Outdoor pool
Private pool
Plunge pool
Shallow end in pool
Yoga classes
Yoga room
Fitness / spa changing rooms
Fitness classes
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kids' meals
Outdoor dining area
Special diet menus
Poolside bar
Tennis court
Bicycle tours
Highchairs available
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Massage
Neck massage
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Mosquito net
Sun loungers / beach chairs
Sun umbrellas
First aid kit
Infirmary
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Coffee / tea maker
Flatscreen TV
Sofa bed
Walk-in shower
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Electric kettle
Whirlpool bathtub
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Landmark view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Hidden Gem
Languages Spoken
English, Spanish, Chinese, Indonesian and 1 more
2719Reviews83Q+A100Room tips
Traveller rating
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Popular mentions
Eggy A wrote a review Yesterday
Jakarta, Indonesia24 contributions3 helpful votes
I stayed in this resort with my friend we had Wonderful experience everything was great start from we checked in late, the front desk still welcome us warmly and cheerful unfortunately we forgot her name. our room was good it has nice view and the room is large and clean. foods so delicious! the resort has many facilities and activities which the guest can enjoy. we can't forget all staffs there because they're friendly and helpful. I wish I could stay in this resort again we highly recommend this resort
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Date of stay: October 2021Trip type: Travelled with friends
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Aqilla A wrote a review 21 Oct
Bekasi, Indonesia62 contributions51 helpful votes
We booked a villa with jacuzzi. Since the hotel is very very huge, we were escorted with a buggy. Sadly, we can’t use it other than to check in/check out. The villa was great. Cozy and serene. We had an issue with the jacuzzi but they fixed it. A big garden spider appeared out of nowhere once, but the housekeeper quickly took care of it. Can’t be helped since the resort is in the middle of the forrest 😂 Actually pretty disappointed that the main pool is closed due to renovations, and walking from the villa to the other pool took probably 20 mins, ended with too many staircases. The pool was really beautiful though, but since it’s pretty troublesome to get there, so we only swim there once. What made me happy the most is they have the same menu as their Sanur resort. My favorite mie goreng is present on the breakfast buffet ❤️ Location wise, I’d say it’s not ideal to stay there if you want to explore the town, since it’s pretty secluded. But it’s a nice place for a short escape.
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Date of stay: October 2021Trip type: Travelled with friends
Room Tip: Wait until the pool renovation is done. Except if you want to stay at a villa with private pool,...
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fajaradiartha wrote a review 19 Oct
Jakarta, Indonesia3953 contributions338 helpful votes
Previously booked Maya Ubud's villa with jacuzzi for July. When covid surged the hotel kindly allowed me to reschedule, so I picked October. This hotel located not so far away from downtown Ubud where most of the restaurants and cafes are. Hotel area is huge valley with small river, spend some time to explore, it's really is stunning. Occupancy was rather low during my visit so there's not much guest around. Hotel staff was nice and greeted me every time I walk past them. An afternoon tea was provided during our stay along with traditional snacks. Hotel ambience was calm and quite, suitable for honeymooners. The room was nice and spacious, signifying a five star hotel room. Hotel amenities was also complete. I stayed in room 401, a villa with a jacuzzi placed outdoor. One thing I didn't like about this room is the front yard is too small, smaller than the same jacuzzi villa just located beside (room 402) even though it is the same room type. Jacuzzi privacy is bad idea, people can peek from the hedge plants. Even I can easily peek the jacuzzi next door. The jacuzzi wasn't covered prior to my arrival so lots of bugs, dead bugs, ants inside. If you fill it full you can see the water isn't clear because the tub isn't clean. In the next morning I saw ants and dead wasp. To me the jacuzzi was unusable. Luckily my not so good experience with simply washed away the moment you walk around and enjoy the atmosphere, it was so breezy and refreshing. I was also given a free 15 minute foot massage which my wife took. She said it was one of her best massage experience.
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Date of stay: October 2021
Value
Cleanliness
Service
Room Tip: avoid Jacuzzi room, avoid room 401 (too small)
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1 Helpful vote
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Fibri wrote a review Sep 2021
Jakarta, Indonesia262 contributions50 helpful votes
+1
When we planned to stay 3 nights in a five-star hotel, and booked 3 rooms. We have a set of expectations for the quality of service processes, rooms, and service personnel. Grounds of the hotel, the view and the atmosphere are good. Rooms are okay, However, the service mindset of their staff is needed to be improved. We understand that right now is tough for any kind of hospitality business. But the cost control policy, which I assume is the focus to be implemented at this hotel, changes people to greatly reduce the overall service experience experienced by customers. I thought that by visiting and staying in this hotel we support their business. I guess i was wrong. I think this hotel is doing fine with their current business situation. Even now I am still living in this hotel, but am looking forward to moving to Sanur soon to enjoy the services of another 5-star hotel that we have known so far.
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Date of stay: September 2021Trip type: Travelled with family
Room Tip: Manage your expectation
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Response from Resort Manager, Owner at Maya Ubud Resort & Spa
Responded 4 weeks ago
Dear Fibriandani, Thank you for staying with us at Maya Ubud Resort & Spa, and also for your kind review and input. Please allow me to apologize if you found our service was not as what you expected. Indeed we are in a tough time right now and business is not good, but all of us at Maya Ubud always strive to give our best to all our guest, regardless of the situation with the pandemic. Until now we are still not clear about the aspect of service experience that you find lacking, and we are still investigating internally related to your stay period. Meanwhile, should you like to add more information, kindly email me at rm@mayaubud.com. I will be happy to assist you personally on this matter, and it will be highly appreciated as input to improve our service. Once again, please accept my sincere apology for any inconvenience that you experienced. Once we are clear on the subject, we will take immediate action to improve it. Until then, stay safe & healthy, we are looking forward to your next visit at Maya Ubud Resort & Spa. Best regards, Adi Kornelius Resort Manager
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Belém L wrote a review Aug 2021
Denpasar, Indonesia2 contributions1 helpful vote
Maya Ubud is the most beautiful hotel we have stayed in. The hospitality, the staff, the traditional architecture, the food, everything was perfect. We totally recommend booking a massage, the spa is stunning, the flower bath with jungle view is out of this world. Great experience!
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Date of stay: July 2021Trip type: Travelled as a couple
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Response from Resort Manager, Owner at Maya Ubud Resort & Spa
Responded 6 Aug 2021
Dear Belém L, Thank you for staying with us at Maya Ubud Resort & Spa, also for sharing this your most kind review and score. We are so excited that you really enjoy all our services and facilities. Yes, we are famous for our Spa service and view, as we are surrounded by natural jungle. You may already noticed, we have just finished complete renovations of all villas, and we are preparing more facilities for our guest to enjoy : The Kids Club and Maya Farm. We prepare all this so you can always enjoy your stay at Maya Ubud Resort & Spa, whether with your family, with your loved ones, or even by your self. Again, thank you for staying with us, and we look forward for your next stay at Maya Ubud Resort & Spa. Sincerely, Adi Kornelius Resort Manager
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PRICE RANGE
US$147 - US$334 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
maya ubud hotel ubud, maya ubud resort and spa
LOCATION
IndonesiaBaliGianyar RegencyUbudPeliatan
NUMBER OF ROOMS
108
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Frequently Asked Questions about Maya Ubud Resort & Spa
Which popular attractions are close to Maya Ubud Resort & Spa?
Nearby attractions include Night At The Zoo (1.2 km), Yeh Pulu Temple (1.1 km), and Serayu Pot and Terracotta (Drawing and Workshop Studio) (0.8 km).
What are some of the property amenities at Maya Ubud Resort & Spa?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Maya Ubud Resort & Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Maya Ubud Resort & Spa?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Maya Ubud Resort & Spa?
Yes, free parking is available to guests.
What are some restaurants close to Maya Ubud Resort & Spa?
Conveniently located restaurants include You & Mie, Warung D'Atas, and Putu's Wild Ginger.
Are there opportunities to exercise at Maya Ubud Resort & Spa?
Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay.
Does Maya Ubud Resort & Spa have an airport shuttle?
Yes, Maya Ubud Resort & Spa offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Maya Ubud Resort & Spa located near the city centre?
Yes, it is 0.8 km away from the centre of Peliatan.
Are any cleaning services offered at Maya Ubud Resort & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does Maya Ubud Resort & Spa offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.